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“AMAZING!”
Review of Estancia Peuma Hue

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Estancia Peuma Hue
Certificate of Excellence
GreenLeadersSilver level
Reviewed October 22, 2013

My wife and I stayed at the Estancia for 4 nights and had such an incredible experience. The staff was fantastic and the service was impeccable. Jess was great, she led us on some great horseback rides through mountains, rivers and lakes. Evelyn made sure we were always happy and constantly checked in to see if we needed or wanted anything. I cant say enough about the amazing animals on the property: Big Guy, Chima, Tara, Nell, Ghandi, & Alpha - truly a place out of a fairytale.
Highly recommended.

  • Stayed: October 2013, traveled as a couple
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Thank Darren S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
peumahue, Owner at Estancia Peuma Hue, responded to this reviewResponded October 23, 2013

Thank you so much Darren for your report and it was really lovely to have you with us! It brings Joy to our hearts when our guests take into their souls and appreciate all that we offer with passion and care. Being all so fond of our animals we just love to see when our guests enjoy them so closely as well. Thank you for sharing it with us! :-) With love and wishing you more than the best,
Evelyn and all the team at Peuma Hue

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Reviewed October 22, 2013

Our vacation at Peuma Hue has to be one of our most enjoyable and relaxing. Every aspect of our stay was memorable and we hope one day to return.

We arrived late on a Saturday night, long after kitchen staff had finished for the night. However we were warmly greeted and sat down for a three course meal served up by members of the kitchen staff who had stayed on much later than their usual hours just for us. This was to set the very high standard by which Peuma Hue continued to exceed throughout our stay.

Peuma Hue is situated on the edge of Lake Guttierez in breathtaking and very private surroundings. The grounds are both incredible and extensive with the property backing onto a National Park that is easily accessible and has many beautiful hikes that are safe and well marked. We spent many an hour walking these tracks with our two year old and the unofficial Peuma Hue guides; a very friendly troop of golden retrievers Ghandi, Alpha, Tara and Nell. The lake is easily accessible by kayak, boat and ducky that Peuma Hue provide. Many an evening was spent sitting lake side on sunset and soaking up the tranquility of it all. The property is roamed freely by many horses and guided horse treks are ably provided around the property and lake front. There are many species of birds in the area that add to the special environment at Puema Hue.

The lodgings are very comfortable and warm and were very well maintained throughout our stay. The main house, where we stayed, was very quiet at night and well secured. We all had very restful and uninterrupted sleeps.

If you opt for the all-inclusive package you will be treated to three fantastic meals a day. Lunch is a three course meal as is dinner which is preceded by a cocktail hour. The meals were incredible. Akin to anything you might expect at a top tier standalone restaurant. We stayed for seven nights and were really impressed by how the chef was able to provide so much variety throughout our stay. The meals were not in any way repetitive. I don’t recall eating a better steak than the one I was served one evening, it essentially melted in my mouth. My wife is a vegetarian and her meals were always well thought out and of a very high quality as well. A good selection of wine and beer was available during lunch and dinner. Our two year old was extremely well catered for and he devoured most of his meals which is notable for one so fastidious. The wait staff were really nice and knowledgeable and nothing was too much of a
problem.

The staff were, without exception, genuinely friendly and inviting people and this is what really sets Peuma Hue apart from their peers (if indeed they have any). So, a big thank you to every
member of the Peuma Hue staff for making our stay so enjoyable and memorable, you guys really are the heart and soul of the place. We recommend Peuma Hue unreservedly.

  • Stayed: October 2013, traveled with family
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Thank KTLJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
peumahue, Owner at Estancia Peuma Hue, responded to this reviewResponded October 23, 2013

WOW!! THANK YOU SO MUCH for such an amazing report and description of what we wish to share with all our visitors!!! I wouldn´t have been able to put it into such a beautiful description of every different aspects that Peuma Hue has to offer. Thank you for your time, thank you for sharing your experiences, thank you for visiting us and for being such a unique and lovely family! Seeing your 2-year old smiling and showing me the photos and videos you had taken, so well behaved and happy, such a tender attitude - which he learned from his parents... :-). It was a special gift to have you with us and would love to see you back!!! THANK YOU!!!!!!!!!
With all the love from all of us - human and others - and our very best wishes,
Evelyn and all the team at Peuma Hue

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Reviewed October 7, 2013

Lovely place located between Gutierrez & Mascardi lakes. Personalized attention from a very capable staff. Evelyn, the owner, makes you feel very welcome and at home all the time, extremely knowledgeable hostess, dedicated all the time to make your stay wonderful. All details are very well taken care off. The quality of the meals are at the same standard of any top restaurant.
Hope to come back some other time. Margaret

  • Stayed: October 2013, traveled as a couple
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Thank Margaret Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
peumahue, Owner at Estancia Peuma Hue, responded to this reviewResponded October 9, 2013

Thank you Margaret for such a wonderful report. We enjoyed you so much in every single sense, our walk together, conversations, seeing you smiling and enjoying the peacefulness and beauty around in silence, watching your smiles. What a wonderful people you are and it was very special for us to meet you!!! Hope to see you back, with a strong hug,
Evelyn & all the team at Peuma Hue - 4-legged as well :-)

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Reviewed September 20, 2013

I booked 4 days at the lodge for my husbands birthday. We were welcomed like friends and had the most wonderful time at Peuma Hue. The staff - in particular - Luis, Jessie and Chris were exceptional. And the chef is world-class - every meal was superbly cooked and presented - it was like eating in a top restaurant. And on his birthday, he was presented with a beautiful birthday cake. We spent our time horse riding, hiking and enjoying the outdoors. On the third day, the place was converted into a winter wonderland with a heavy snow fall and we enjoyed being indoors in front of the fire. We hope to return in a couple of years to enjoy the countryside and hospitality in summer. We have very fond memories and a lot of photos (including lots of the dogs) to remind us of our time in Bariloche.

Stayed: August 2013, traveled as a couple
Thank Boultys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
peumahue, General Manager at Estancia Peuma Hue, responded to this reviewResponded September 23, 2013

Dear Ann and Ivan,
Thank you very much for your wonderful review and for choosing us to celebrate such a special moment! It was a real pleasure to meet you both, and we know that now you can see this place as a home away from your home. The whole staff welcomes gladly your warm words, as they know that details make the difference.
We hope to see you back with us soon, to enjoy the wonderful Patagonic summer.
Many hugs and have a wonderful rest of the year!


Luis I. Pennacca
General Manager

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Reviewed September 17, 2013

Unfortunately given the other wonderful reviews, I am writing to warn of the disappointing experience I had trying to book this hotel. Over the course of 2 weeks, I exchanged multiple emails with Peuma Hue regarding availability from Christmas Day for 3 nights. The only availability remaining at this busy time of year was at Radal House, which I was interested in booking for a special stay for my family (despite being initially misinformed about the rate - we were offered a 4th night free which turned out to be unavailable over the holiday period). After getting a quote and asking a couple of additional questions about transfer costs and wifi service, my emails were no longer getting a response, although my replies were immediate. Eventually (after several emails chasing), I was informed that a travel agency had pre-blocked the rooms and they were no longer available. Given the amount of emails already exchanged, I would expect at this juncture to be given right of first refusal and allowed the opportunity to pay the deposit and secure the rooms before they were given to a travel agency. This type of treatment seems greatly at odds with what I would expect from a small, service-oriented operation. We will have to find another hotel as we have now fixed our dates (due to the expectation of booking Peuma Hue), but it will be a real shame not to have the house-style accommodation for our family and the Peuma Hue experience at Christmas-time. I write this to ensure future travellers are aware when booking that this can happen.

Stayed: September 2013, traveled with family
2  Thank Katherine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
peumahue, General Manager at Estancia Peuma Hue, responded to this reviewResponded September 23, 2013

Dear Katherine,
We are deeply sorry that your experience with us wasn't satisfying. Every day we receive multiple inquiries, specially on such a requested period as the last days of December; and that's why (as we specified in our first email to you) reservations are only made and confirmed with a payment of a percentage of the total. This has always been our general reservation policy, thus the figure of right of first refusal does not apply, and that's why we include the line about payment in our first emails.
Nevertheless we'd love to see you with us some day and we hope you enjoy your time in Bariloche. If you and your family can spare a day to visit us we'll be more than happy to receive you.
Kind regards,


Luis Ignacio Pennacca
General Manager

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Reviewed September 15, 2013

We just returned home after spending six nights at Peuma Hue. We knew from the other Tripadvisor reviews that we were going to a special place and it was the part of the trip that we were most looking forward to. Not only is the destination special, but so are the people and the animals! Evelyn, the owner, and her staff make you feel welcome and comfortable from the moment you arrive. We went hiking, snowshoeing, horseback riding and explored the property. The food was spectacular and there was no reason to go anywhere else. We loved having dinner with the other guest, Evelyn and Reuben. This is the ideal spot if you like setting your own schedule or doing nothing at all. Evelyn and her team make everything so easy. We loved all the dogs and cats, especially Gandhi, Cocoa and Ivan the Terrible. We plan to return to Peuma Hue soon.

Room Tip: While we stayed in the Master Suite in the Main House, we explored the other houses, too. Not a bad...
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  • Stayed: September 2013, traveled as a couple
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Thank Tara W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
peumahue, Owner at Estancia Peuma Hue, responded to this reviewResponded September 16, 2013

Thank you Tara for such a wonderful review. What a great time we spent together! How lovely it was to meet you both. We are so happy that you liked our food, relaxed, enjoyed our animals, our activities and allowed us to share time, meals and conversations. We would really love to have you back and enjoy more time together. Thank you for such a lovely visit, with our warmest regards,
Evelyn and all the team at Peuma Hue

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Reviewed September 13, 2013

It has already been my 5 th stay and I still love it here. It is so nice if you travel by your self to eat with all the other guest on 1 big table. Evelyn the onwer always comes up with new excursions to do. And they are always fun. I just love being in a place were it is really peacefull. They have now 2 or must a say 3 more puppies. And even when you sit outside in the hottube that does't mean you can start relaxing. No you must cuddle the puppies or the cat. And I love it. I only have to wait one more hear and I will be back again. It is just like home but much beter. Thank you again for just a wonderfull stay.

Stayed: September 2013, traveled solo
Thank globaltrotter_carol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
peumahue, Owner at Estancia Peuma Hue, responded to this reviewResponded September 16, 2013

Dear Carol:
Having you at home is having a friend; laughing and sharing great time and conversations together. It´s so wonderful to see you back each year and plan all the adventures you so much love to do! Thank you for choosing us, thank you for sharing so much with us, thank you for becoming a friend! We are already looking forward to seeing you next year and preparing the hot tub - with a glass of wine :-) - for your afternoons! Have a wonderful year, with love
Evelyn

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Additional Information about Estancia Peuma Hue

Address: Road 40 - km 2014 | Parque Nacional Nahuel Huapi, San Carlos de Bariloche 8400, Argentina
Phone Number:
Location: Argentina > Patagonia > Province of Rio Negro > San Carlos de Bariloche
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Airport Transportation
Hotel Style:
#4 Romantic Hotel in San Carlos de Bariloche
#8 Family Hotel in San Carlos de Bariloche
#8 On the Beach Hotel in San Carlos de Bariloche
#9 Business Hotel in San Carlos de Bariloche
Price Range: $332 - $703 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Estancia Peuma Hue 3.5*
Number of rooms: 12
Official Description (provided by the hotel):
This mountain ranch & lodge in Patagonia, blends in a single place a little of all that Patagonia has to offer: 500 acres of a privileged location within the Lake District and the Nahuel Huapi National Park, 2 miles of lake shore at the foot of a steep mountain, with pristine forests, creeks and waterfalls and the valley for calm wandering. Catedral ski resort is only 35’ from the Estancia through a scenic lakeside drive.Lots of Mountain and Ranch activities to do withing the property with no need for daily transfers.Our huge advantage is our location. We combine the striking beauty of our National Park, close contact with Nature, deluxe accommodations, the experience of being at home in our houses and log villas, all types of outdoor activities, exquisite home-made, healthy organic meals, and an exclusive service with a personal touch that allows our guests to live unforgettable experiences. ... more   less 
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Also Known As:
Estancia Peuma Hue Hotel San Carlos De Bariloche

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