We are a couple travelling on the motorcycle from Colombia to La patagonia. We had been staying at many places all over the South America, but even the cheapest hostel we have ever sleept at, was 10 times better than this (supposedly 4 start) hotel.
The only good thing about this it was the bath tub in the room.
First: rooms are overpriced.
The smell of the detergent they use to wash the sheets couldn't let us relax and rest on our bed after a long ride from Chile.
Staff is horrible (only the security guy Ivan was nice to us). Nobody seems to care about you. The room key they gave us didn't work, and for our whole stayed we didn't get a key that worked even after several attempts to get one. Room service is not great either, we had to wait more that an hour and a half to get a sandwich to our room.
After the New Year dinner (about US$250 for two) we got two new keys, but they didn't work either, we called to the front desk - the guy said we had to come back (it was really cold outside and we didn't have any jackets, but the guy didn't seemed to care much about it and did not want to send someone up with a new key) and the room is far up in the hill.
We had to come down to the reception where they told us he need to go and try the key again, and went to our building on hotel van (why couldn't he do that before and pick us up?!). Then we had to wait more because nobody had a key to open the door
Overall a very bad experience and a bad idea for NYE. STAY AWAY FROM THIS PLACE!!!
Ps. I wished we had paid more attention to other reviews, after reading some of them now we understand it was a bad idea. We saw a review where people were even robbed.
- Official Description (provided by the hotel):
- The sky fades in to the lake, an extention of the natural beauty. Textures extracted from the earth, wood, stone anf leather. A warm space that insatifies the senses, awakining the instict that join us with nature. ... more less
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- Also Known As:
- Design Suites Bariloche Hotel San Carlos De Bariloche
- Design Hotel Bariloche