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Llao Llao Hotel and Resort Golf Spa
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Savings alert! 32% below average rates

The price you found is 32% lower than this hotel's average rate of $218/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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Reviews (2,378)
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Reviewed November 20, 2012

Second time in this hotel, the first was for my honeymoon. Now I went with my mother, and is always a pleasure be there, We lived a superb experience.
From the minute you arrive to the minute you leave you know you are in a special place. The concierge and staff could not have been more helpful. The room was gorgeous and huge (They even upgraded us)

I am writing in english because I believe in Argentina the hotel is very well known, but for foreigners is a piece of jewellery in the Patagonia. So warm, so fantastic and esclusive service, amenities. The best breakfast you can have.
You can walk around the hotel (has 15-hectare park) surrounded by the Cerro Lopez and Tronador mountain peaks and the Moreno and Nahuel Huapi lakes and you don't know where to look. Indoor-outdoor swimming-pool and both are carefully integrated so that guests can enjoy swimming all year round. The indoor section is decorated with the rock and vegetation typical of the area, making this space a suitable place for relaxation, while gazing at the majestic scenery around. An edgeless water mirror, gives the pool an infinite effect, the golf course, the mountains, the woods and lakes perfectly integrating to this majestic view. Is marvellous be there in the nights, inside the pool watching the stars, while outside perhaps is during winter 2 degree. There is golf course, fantastic restaurants a lobby bar where everyday you have happy hour in the afternoons. And from Thursdays to Sundays you can enjoy different shows (Tango, Folklore, Piano). The prices are very good and is a member of the Leading Hotels of the World.Is quality service wherever you are. Panuelos Port is just one block, and from there you go to Victoria Island. It has also a church, Lovely shops inside. The afternoon tea is excellent and the salad bar is perfect. The spa amazing.

Imagine people is going only to know itand take photos of the hotel during the excursions!!!

Thanks for everything again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Stayed: October 2012, traveled with family
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1  Thank GregoriaJades
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LlaoLlaoHotel, Public Relations Manager at Llao Llao Hotel and Resort Golf Spa, responded to this reviewResponded December 17, 2012

GregoriaJades Thank you for you generosity! For choosing us again, and for sharing your words with the market that didn't discover us...yet!
Have great holidays, and we will be happy to receive you soon!

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Reviewed November 15, 2012

I'm not going to repeat the superlatives that others have written. If you can stay here, do. It's wonderful. One tip: We took a 'limited view' room during spring that was about half the normal room rate. It was on the lower floor with little view, but we saw plenty when walking or driving around and the half price deal meant that we could stay here. The breakfast buffet is stellar, as was the evening meal.

  • Stayed: November 2012, traveled as a couple
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Thank Shortstop44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LlaoLlaoHotel, Public Relations Manager at Llao Llao Hotel and Resort Golf Spa, responded to this reviewResponded December 17, 2012

Shortstop44 Wow, you left us speechless. Such a nice and kind review. Thank you.
Our very best wishes, and the best for you!!
Greetings from Llao Llao!

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Reviewed November 14, 2012

We recently stayed at this hotel (pronounced "jow jow") during a South American tour. Although our hotel room was not huge or truly luxurious, it was more than ample in size and comfort. The bed was king size. Drawer and closet space was ideal and the bathroom fixtures were modern and accommodating. The shower worked well. Service at the hotel was outstanding, breakfast and dinner were first class and the public areas of the hotel were magnificent. Unfortunately, the weather did not cooperate during our visit so we did not play the challenging golf course. The hotel boasts two indoor pools and a hot tub. One pool is self-contained, the other indoor-outdoor. I swam in the self-contained indoor pool. The hotel would do well to keep it a little cooler (my guess is that it exceeded 90 degrees fahrenheit) and less chlorinated (it made everyone's eyes sting). The expansive hotel grounds take full advantage of the natural beauty of their Patagonian surroundings. We took a nice walk along the shore and on the golf course. Had the weather been sunnier (it was mostly overcast), the view from our room would have been magnificent. If you are in Buenes Aires on business or pleasure and have a couple of days to spare, the approximately one and a half hour flight to Llao Llao will offer you the ability to see northern Patagonia at its finest.

  • Stayed: October 2012, traveled as a couple
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Thank K-traveler13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LlaoLlaoHotel, Public Relations Manager at Llao Llao Hotel and Resort Golf Spa, responded to this reviewResponded December 17, 2012

Dearest K-traveler13 !
Should we have the power of nature...we would turn back time so that the weather was sunnier!
Thank you for the review, and thank you for letting us into your life!
Happy Holidays, and the best for you in 2013!!

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Reviewed November 13, 2012

We were not staying at the hotel but came for afternoon tea. When i called to make a booking it took me 3 attempts to actually book which meant i dialled 3 times and had to speak to 3 different people to eventually book.

We arrived and the hotel looked wonderful and the views are out if this world. We asked to have a drink outside as the weather was really nice. It took us about 10minutes of waving at 3 different waiters to finally get a drink.

We then went back into tge hotel to ask where the high tea was being held and every waiter seem to just ignore us. I think because they couldnt speak english and so tried to avoid us rather than finding some that could help. After arkwardly hovering in the lobby bar my husband decided to go ti reception for help.

We finally were seated and the afternoon did not disappoint. If was definitely worth the.money.

We walked around the grounds which were beautiful and admired the views.

On leaving the hotel i needed to use the bathroom. Both of the ladies bathrooms were locked. I asked a security guy who then took me to the gym toilets which were also locked. A worker from the gym notified the security guy that there was no water. I couldnt believe i was in a 5* hotel and they had no water. I got so irritated as the 2 gentleman started to laugh. May i just add that this hotel in part of the Leading Hotels of the World and definitely dont expect to have staff acting in such a manner in front of guests.

Luckily a lady member of staff came to my rescue and i had to walk all the way to the new part of the building to use the bathroom.


I think if i was staying and paying the kind of money a leading hotel of the world charges i would be very upset with the poor service sbown by their staff.

The only thing that saved the afternoon were the stunning views and outstanding afternoon tea.

  • Stayed: November 2012
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1  Thank reen1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LlaoLlaoHotel, Director de Relaciones Públicas at Llao Llao Hotel and Resort Golf Spa, responded to this reviewResponded November 20, 2012

Dear Reen1981,
We could start our answer by thanking you for your time. Or by telling empty excuses.
But we won't.
Our location is simply, superb. One of the best, no doubt. It is the legacy of a visionary that 75 years ago pointed the very spot we are located in.
And we have to honour it, by granting the best of service. Not just service. Excellent service.
Your experience embarraced us. From the very start.
We are very sorry.
We strive, every day, to create and deliver experiences for our guests to take home with them. And whenever they hear or pronounce "Llao Llao", a great story told.
Not your case.
Please accept our deepest apologies.
We are responsible for the phone calls answered inefficiently, the non-challance of the waiters or any other member of the Staff that didn't deliver Llao Llao service.
As of the water problem, a planned water shortage due to maintenace issues was planned to take place on Monday November 12 between 2 and 6pm. Our in-house guests were informed the day before through a Hotel Communication.
We admit a serious mistake. Lack of communication to non-guests at the entrance of the Hotel of this exceptional conditions. In similar conditions under other circumstances, walk-ins were not allowed.
This unavoidable maintenance episodes happen, and it is absolutely understandable. But lack of communication is not acceptable.
Neglect and inattention had no relation with the lack of water.
Thank you for your time, and for letting us know what happened. You give us the chance to keep on improving in this challenging road to excellence.
We would like to receive you again, and experience the real Llao Llao.
Again, sorry for these unfortunate episodes.
Happy Thanksgiving and warm wishes for a wonderful holiday season.

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Reviewed November 11, 2012

There are so many reviews here of this hotel so just some other points. We stayed at a Lake Moreno superior studio and was on the third floor, try to get a high room as we did. (there are only four floors) We went in early November so it was before season...at night only one or two dining rooms were open, so the menu is limited if you are there in the buffer season. The view is terrific as are the rooms. It is a little convoluted getting from the Moreno side to the Main area but you can either do some stairs, or three elevators. We did (on our own) a full day tour with a private guide on nearby lake, with a hike to a lagoon and back (about 2 hours) and ended on a beach with a lunch set up for the two of us, and a musician playing while we ate! Then a long sightseeing ride on the boat. It was a lifetime remembering experience.

  • Stayed: November 2012, traveled as a couple
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Thank bjjja97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LlaoLlaoHotel, Director de Relaciones Públicas at Llao Llao Hotel and Resort Golf Spa, responded to this reviewResponded November 20, 2012

bjjja97 Woooow! Thank you for allowing us to be part of your lifetime memories. We feel very proud for it. And very thankful. It is our philosophy, our daily task, our life election. So, when we get to know that our guests take back home Llao Llao...it is our honour. Your words are really flattering. Always welcome!

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