My wife and I did a 1 day rafting excursion with Patagonia Rafting. I have done only 2 other rafting excursions: our first in Colorado and the other in Indonesia--our experience in Patagonia stacked up well.
The total time on the water was probably 1.30 hrs. There were on the order of 10 rapids that we had to negotiate that were very fun and challenging enough for a few people to pop out of the raft for a swim. Our guide siena was excellent as were the other customers that came from a number of countries including Argentina of course. We divided up into an English and Spanish speaking raft based on the language strengths of the guides.
We were very impressed with the safety aspects of the excursion. There was a fairly comprehensive briefing from the guide. More impressively, there was an experienced kayaker accompanying the 2 rafts specifically to assist any rafters that end up in the water. Overall the safety bar here was considerably higher than Colorado (which surprised me as i thought the US would be highly regulated in this area) and miles higher than Indonesia (which did not surprise me--although the "rapids" were much less intimidating).
The equipment was in reasonable condition (wet suits w/ boots and splash jackets, helmets and paddles). The largest boots were too small for me and my toes hurt after a while, but this has been the case with almost every rental piece of equipment I've hired since the age of 14 or so, and i do not blame small companies too much for not catering to the abnormally tall.
The base camp where we put the rafts in was a very nice area on the river bank with a restaurant and bathroom facilities. It's about a 1.30 hr drive from Bariloche. The restaurant prices seem a bit high for what you get particularly as there's no alternative for lunch except packing your own. The worst injury I received was bashing my head on the doorframe of the bathroom, but again, reasonably sized people should not anticipate an issue with this.
There was also a photographer that took some excellent photos from various locations on the bank. We chose to purchase the photos as it is hard to come by really good photos of yourself rafting. The photographer set up a very entertaining slide show that we watched after lunch.
Overall this was a very good activity that'd I'd enthusiastically recommend. I just wish there had been a bit more time on the river.
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