This hotel was a disappointment from the start; it is located well below street level and one has to carry heavy suitcases down a steep set of stairs; the management or staff of this hotel made no attempt to assist at either check-in or check-out. Our room (#1) was at basement level with a window at ground level, next to a guest pathway. The furnishings were old and needed refurbishment. The bathroom was old and tired, with no natural light (since it was actually underground), a noisy exhaust fan and quite a bit of mould on the ceiling. Breakfast was poor and no staff assistance was present at this meal. Reception was friendly and helpful with tourist information. The hotel is reasonably located, although it is more than a short walk to town.
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