The only thing that lived up to the reviews was the view, which is, after all, out of the management's control.
I was really looking forward to staying here. I had had a great experince at an HI hostel in El Chalten, and was expecting the superior double I had booked for a four night stay to be at least as good. So, I checked in, carted my bag up four flights of stairs (OK, it's a hostel), admired the view, and then found that none of the light switches worked. The guy on the desk, when I went back down, professed surprise, and came back up with me. They didn't work for him. either. He said he could get someone to fix the problem, but on a Friday night on a holiday weekend? (It was around 20:00.)
Instead he gave me another room, a standard double.This had some of the same view, but inferior curtains and coverlet. The sheets were too small for the bed, the furniture, as in the superior, consisted of two very small night stands and a plastic cube. The safe deposit box was too small for a tablet or laptop. Everything looked cheap and battered, except for the towels.
Worse than the state of the room was the fact that the toilet could not be flushed. The mechanism had been broken at some point and not repaired.
The public areas also looked tired and worn. The building is noisy. There is a steep hill in both directions. I found a much nicer room, also with a lake view, elsewhere for the next three days. When I checked out the next morning the woman on the front desk did not comment on the change in my reservation.
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