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“Gorgeous property, great service, a must visit” 5 of 5 bubbles
Review of Rio Hermoso Hotel de Montana

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Rio Hermoso Hotel de Montana
Certificate of Excellence
Buenos Aires, Argentina
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Gorgeous property, great service, a must visit”
5 of 5 bubbles Reviewed November 13, 2012

While living in Argentina for several years, I've never explored very far outside Bariloche. My wife and I decided to celebrate our one year anniversary in San Martin de los Andes & Villa Angostura. Giselle was absolutely fantastic in helping us plan our trip from recommending a rental car service, a hotel in Villa Angostura and seeing that we were well taken care of at her hotel.
The property is situated on a bend of river that is spectacular. From our room we could see the river curve around 2 bends. There are extraordinary cascading mountains in the background. My wife commented that it was one of the most spectacular hotel views she's ever seen and I couldn't agree more. And I cannot remember sleeping as well as I did hearing the river in the background.
That alone is worth 5 stars but equally impressive was the service. Beyond Giselle's initial help, we constantly felt that everyone who worked there was not only extremely helpful but very happy to be working there which is rare to find.
Lastly, the food was very impressive. My wife is vegetarian and they made every effort possible to make her meals appropriate and delicious.
Thank you very much for an unforgettable experience and see you again soon!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Carlos Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RIOHERMOSO, Gerente at Rio Hermoso Hotel de Montana, responded to this review, November 21, 2012
Dear Friend!!! You have been so kind with your words!!! Although we didn´t have the chance to meet I trust we will do so in a future visit. Please recieve a warm Patagonian hug for you and your wife. Best regards. Giselle
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132 reviews from our community

Traveler rating
    112
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    2
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    2
See reviews for
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Sao Paulo, SP
2 reviews
5 of 5 bubbles Reviewed July 16, 2012

Hotel Rio Hermoso is the best hotel i have ever been in my life. I travel at least 5 times per year as tourist and once a month for business.

Customized services, kindness of EVERY employee, amenities, quality of menu, beutiness of the location are some of the fantastic differentiator of this unique place.

I am already planning my next trip at Rio Hermoso with all my family.


UNIQUE PLACE, BEST EVER VACATIONS OF MY LIFE

Room Tip: all the rooms are fantastic with great view
See more room tips
  • Stayed July 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MarioCalcagnini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RioHermosoHotel, Gerente at Rio Hermoso Hotel de Montana, responded to this review, July 21, 2012
Dear Mario! What can I tell you? It was SO nice sharing this days with you!!!! Thank you!!!! As I told you, our home is your home, too. We will be waiting for your return. Have a wonderful life!!! Exitos and a big patagonian hug.
Giselle, Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed April 17, 2012

Beautiful hotel in the most beautiful setting. Highly recommended. We stayed two nights and wished we had stayed longer. The food was excellent, service very good - but the room (with balcony) and the location were just unbeatable. I had a great time fishing in the river and enjoying a few beers outside. Drinks were expensive ($13 for a G&T, $6 for a small water) but I cannot otherwise find anything to criticize. We'd love to go back and spend 4-5 days - it's a great spot to relax.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MurrayMantis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RIOHERMOSO, Gerente at Rio Hermoso Hotel de Montana, responded to this review, April 29, 2012
Dear MurrayMantis! Thank you so much for your kind comments. It will be a pleasure to recieve you in a future time. Hope to see you soon. Best regards. Giselle Kaplan, Manager.
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York, United Kingdom
Level Contributor
81 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed March 27, 2012

We spent a week here, rest and recuperation, an ideal hotel for this. We went to San Martin for dinner on most nights, the hotel menu was very good but a little restricted. We could have been asked if we would like a special menu - we were there for a week, but it did not detract from the break. Yes, the hotel was expensive but we got what we paid for, service, location and great comfort.

  • Stayed March 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Leckby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RIOHERMOSO, Gerente at Rio Hermoso Hotel de Montana, responded to this review, March 29, 2012
Dear leckby;
Thank you so much for your kind comments. It has been a pleasure recieving you at Río Hermoso. Best wishes. Giselle Kaplan, Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
São Paulo, Sao Paulo, Brazil
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed February 28, 2012

If you want to feel like your are actually living in Patagon in a chic, yet simple/down-to-earth way that's the place to be. Hotel is very charming and small enough for you to sense some isolation and integrated to the enviroment. Perfect place for slowing down and sense some patagonian flaire.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sergi0_Silva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RIOHERMOSO, Gerente at Rio Hermoso Hotel de Montana, responded to this review, February 29, 2012
Dear Sergio!! Thank you so much for your kind words, not just the ones you left here, but the ones you told me about Río Hermoso. Hope we will have the chance to recieve you again some other time. Have a great life. Best wishes. Giselle Kaplan - Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
israel
Level Contributor
67 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed February 20, 2012

Whenever you travel to San Martin de los Andes, dont stay anywhere else but in this most wonderful, enchanted Boutique Hotel. Situated in a very quiet area on the banks of the Hermoso river.the rooms are very clean, beautifully decorated (with an artistic taste by the lady owner of this hotel), comfortable and very pleasant.
we had dinner and breakfast at the hotel. the food was excellent chef quality.
the staff was very pleasant, helpful and professional.
for people who appreciate nature and dont like to stay in a city, the drive from this hotel to San Martin, is worthwhile.

Room Tip: request a room on the second floor facing the river.
See more room tips
  • Stayed December 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank alerda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RIOHERMOSO, Gerente at Rio Hermoso Hotel de Montana, responded to this review, February 23, 2012
Daer Alerda; My name is Giselle Kaplan. I am Río Hermoso Hotel Manager. Although we didn´t meet, I wanted to thank you for the kind comments you posted about us! Thank you so much! It was our pleasure to recieve you. Best wishes. Giselle Kaplan- Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oakland, California
Level Contributor
118 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
3 of 5 bubbles Reviewed January 20, 2012

This was our most disappointing place to stay in our Argentina trip. The setting was very pretty but there is nothing to do unless you drive for a long distance. The closest nice hike is an hour away. It is really only good for fly fishing. I felt the breakfasts were mediocre and were far better at places for half the price. The dinners were also only so-so and it is 30 minutes to town to eat somewhere else. The rooms were small but pretty . The staff felt like they were on auto pilot. It would be better if we had seen the manager more often as the staff had little information on activities .

  • Stayed December 2011, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank abby7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RIOHERMOSO, Gerente at Rio Hermoso Hotel de Montana, responded to this review, February 29, 2012
Dear Abby; I am really sorry we could not full fill your expectations. May be you were looking for a regular place in town. We are located in the middle of the Lanin National Park in one of the most famous regions for fluy fishing, too. We will take your comments under consideration. Thank you for writting and dedicating your time to help us improve with your comments. Best wishes. Giselle Kaplan, Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rio Hermoso Hotel de Montana

Property: Rio Hermoso Hotel de Montana
Address: Ruta 63 | Parque Nacional Lanin, San Martin de los Andes 8370, Argentina
Phone Number:
Location: Argentina > Patagonia > Province of Neuquen > San Martin de los Andes
Amenities:
Bar / Lounge Beach Free Breakfast Free Parking Restaurant Room Service Ski-In / Ski-Out Airport Transportation
Hotel Style:
#2 Ski-In / Ski-Out Hotel in San Martin de los Andes
#3 Luxury Hotel in San Martin de los Andes
#4 Romantic Hotel in San Martin de los Andes
#6 Family Hotel in San Martin de los Andes
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Rio Hermoso Hotel de Montana 4*
Number of rooms: 7
Official Description (provided by the hotel):
The Rio Hermoso Hotel is situated in the Lanin National Park on the bank of the river of the same name, surrounded by 1.5 Hectares of native woods. Unique views, aromas and wild sounds turn this hotel into an exclusive place for those who are looking for privacy, comfort and an intimate contact with nature. ... more   less 
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Also Known As:
Rio Hermoso Hotel De Montana San Martin De Los Andes, Argentina - Patagonia

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