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“Good amenities, but "Quiet Room" is a difficult concept for staff.”
Review of Austral Express

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Austral Express
Reviewed August 2, 2013

I stayed one night at this hotel. I wrote them via email requesting info on how to get from the airport to their hotel, but received no response. I then called them, and was told "per taxi." Well, since my flight arrived at 2:34 am, I was a bit nervous, and later on found out that they do run out of taxis at the airport at that time. So the staff response could have been better.
I arrived at the hotel, and check-in, room, breakfast, all was good, clean and safe. A standard business hotel for business travelers. Still, I had requested a quiet room several times (email and phone). At 6:55am the tv set came on by itself, rousing me from my sleep. Shortly after that, somebody began to tentatively hammer and use an electric drill next door. So much for sleep. I could not understand why they could not have waited with their renovation work until the relatively early check-out time of 10 am. So: good amenities, but the staff can be unresponsive and not very accommodating of travelers' requests for a quiet room.

  • Stayed: July 2013, traveled solo
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1  Thank Trotamundos777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austral P, Front Office Manager at Austral Express, responded to this reviewResponded August 29, 2013

thank you very much for your comment

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Reviews (126)
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3 - 9 of 126 reviews

Reviewed April 6, 2013

It is well located and have an excellent parking lot. This is very important if you a driving through Patagonia. I stay in the Austral Express that is the economical version of the Austral Plaza. I recommend to make the reservation in advance to get a good price and a room. Because the city is very expensive and you do not have many options of hotels in Comodoro Rivadavia,

  • Stayed: February 2013, traveled with family
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Thank bramex57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 5 days ago
Google Translation

Room Tip: No pidan la habitación estandard porque no es como se ve en las fotos. Es bastante mas basica.
See more room tips
  • Stayed: October 2017, traveled on business
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Thank celestepanizzi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago
Google Translation

  • Stayed: June 2017, traveled on business
    • Value
    • Sleep Quality
    • Service
Thank Daniela P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
9
Reviewed 2 weeks ago via mobile
Google Translation

Stayed: October 2017, traveled on business
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
101
Reviewed September 1, 2017 via mobile
Google Translation

Stayed: September 2017, traveled on business
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 6, 2017
Google Translation

Room Tip: elegir una habitación que daba a la calle mejor que las que dan un patio interno
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  • Stayed: June 2017, traveled on business
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    • Service
Thank MarianaIK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Austral Express

Address: Avenida Rivadavia 190, Comodoro Rivadavia U9000AKP, Argentina
Location: Argentina > Patagonia > Province of Chubut > Comodoro Rivadavia
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #4 of 10 Hotels in Comodoro Rivadavia
Price Range: $27 - $46 (Based on Average Rates for a Standard Room)
Number of rooms: 100

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