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“A good selection for Salta” 4 of 5 bubbles
Review of Casa Real Hotel

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Casa Real Hotel
Ranked #7 of 87 Hotels in Salta
Certificate of Excellence
GreenLeadersGold level
Zürich
Level Contributor
76 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“A good selection for Salta”
4 of 5 bubbles Reviewed March 11, 2010

We stayed four nights in the Casa Real and enjoyed the hotel facilities, service and location. The rooms were ok for us , i.e. modern, comfortable and without luxury. Enjoyed also the “continental” breakfast” and the simple and good lunch at the hotel restaurant.
The hotel is located quite close to the Balcarce street with plenty of nice pubs and restaurants for our nice diners in Salta

  • Stayed February 2010, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank blimele
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casa_Real_Managment, Gerente at Casa Real Hotel, responded to this review, August 30, 2012
Dear Blimele,

It was a pleasure for us to have you in Casa Real Hotel and we hope you visit us in your next trip to Salta. It is really important for us to receive your comments because they help us improve quality standards and seek higher levels.

Thank you very much. Best Regards,

Patricia Caia
SALES & ROOMS MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

887 reviews from our community

Traveler rating
    426
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    54
    22
    6
See reviews for
307
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Porto Alegre
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed January 3, 2010

I stayed at this hotel on a trip from Brazil to the Atacama Desert. This is a bussiness type Hotel but is well located also for leisure travelers, a few blocks from the historical city center.

Rooms are big (for latin-american standards) and have a nice view to the mountains that surround Salta.

  • Stayed February 2008, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank carheu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casa_Real_Managment, Gerente at Casa Real Hotel, responded to this review, August 30, 2012
Dear Carheu,

It was a pleasure for us to have you in Casa Real Hotel and we hope you visit us in your next trip to Salta. It is really important for us to receive your comments because they help us improve quality standards and seek higher levels.

Thank you very much. Best Regards,

Patricia Caia
SALES & ROOMS MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
australia
Level Contributor
88 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 bubbles Reviewed April 7, 2009

Spent three nights over a five night period. They must be used to this as they provided a luggage storage free of charge. Each day we came back and had a different room. I felt like all three rooms needed a good spring clean, they didn't appear fresh. The voucher for the accommodation stated "Hot Buffet breakfast included". There was nothing hot on the menu except eggs cooked to order. We asked for two eggs each and were charged 12 pesos. The breakfast was average. When we checked in for our second nights stay I asked the receptionist if she had any king size beds available. The hotel was very busy, had a conference in, and she said she didn't have any available but she would organise for our last night. When we checked in for our last night, I asked was it a Kingsize bed, and the male receptionist said no, it was a real effort for him to change it.
The location was great. We walked out of the hotel and turned left and went a couple of blocks and found all of the local restaurants and markets on the weekend.
Free internet useful. Airconditioning didn't get cool in all three rooms!!

  • Stayed March 2009, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank caramellokoala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buenos Aires
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed December 26, 2008

It's rare to find modern conveniences in South American hotels, but this hotel has them! Professional staff, quality restaurant and cafe, fitness center and indoor pool worth using. Good location in town. A+ all around!

  • Liked — Jets in the hot tub!
  • Disliked — The massage was a nightmare.
  • Stayed November 2008, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank BuenosAiresMaria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casa_Real_Managment, Gerente at Casa Real Hotel, responded to this review, September 5, 2012
Dear Guest,

It was a pleasure for us to have you in Casa Real Hotel and we hope you visit us in your next trip to Salta. It is really important for us to receive your comments because they help us improve quality standards and seek higher levels.

Thank you very much. Best Regards,

Patricia Caia
SALES & ROOMS MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
cindpois
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed November 24, 2008

A 16.5% deposit for the hotel was charged to my credit card. Upon checkout the hotel refused to honor the deposit (even w/ proof of my credit card receipt) and forced me to pay the amount of the entire stay. So, I paid almost 100.00 USD more for the stay as they would not credit me the deposit that was taken at the time of the reservation. The hotel even printed me out documents from their reservation system, stating to minus out the deposit from the final bill total. Then the hotel, told me to get the money back from my travel insurance. It was a horrible expericence being forced to overpay so I could get on a flight back to BA. Be very careful when booking with this hotel and be prepared to pay more then the rate they quote you, if you stay there.

  • Liked — The pool
  • Disliked — Unfriendly staff who over charged your credit card
  • Stayed November 2008, traveled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
5 Thank cindpois
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casa_Real_Managment, ROOMS DIVISION MANAGER at Casa Real Hotel, responded to this review, February 11, 2009
As a Rooms Division Manager from Casa Real Hotel, and responsible for our guest total satisfaction and meet all their expectations either in house or already checked out. After a full investigation on this matter, we found there was an issue in our Global Reservation System, for incoming reservations like the one mentioned. There has been no a bad intention or negligence on this fact.
We have fixed the problem, and I got in contact to our guest and inmediately refund the overcharged amount wrongly posted.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Paul MN
Level Contributor
61 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed February 2, 2008

The best hotel we stayed in on our trip to Argentina. Large room with a great view, fast and reliable cable internet. CNN in English. The hotel staff were very helpful and gave us good information on places to eat and things to do. I would go back again. Very well mangaed.

  • Liked — Solid internet conection
  • Disliked — Nothing
  • Stayed January 2008, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank luckytravel7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casa_Real_Managment, Gerente at Casa Real Hotel, responded to this review, September 5, 2012
Dear Guest,

It was a pleasure for us to have you in Casa Real Hotel and we hope you visit us in your next trip to Salta. It is really important for us to receive your comments because they help us improve quality standards and seek higher levels.

Thank you very much. Best Regards,

Patricia Caia
SALES & ROOMS MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buenos Aires, Argentina
Level Contributor
101 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 214 helpful votes
4 of 5 bubbles Reviewed June 19, 2007

I was with my wife in May. The hotel is nicer after you are inside that from out. The atention, personal, is excellent, very very good.
The room is very comfortable, nice, and also the bathroom.
We was in a Suite.
The breakfast is average, nice.
I added some pics for you.

  • Liked — The suite room
  • Disliked — No newspaper in the morning
  • Stayed May 2007, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank Ricardo D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casa_Real_Managment, Gerente at Casa Real Hotel, responded to this review, September 5, 2012
Dear Guest,

It was a pleasure for us to have you in Casa Real Hotel and we hope you visit us in your next trip to Salta. It is really important for us to receive your comments because they help us improve quality standards and seek higher levels.

Thank you very much. Best Regards,

Patricia Caia
SALES & ROOMS MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Casa Real Hotel

Property: Casa Real Hotel
Address: Calle Gral Mitre 699, Salta A4400EHM, Argentina
Location: Argentina > Northern Argentina > Province of Salta > Salta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Salta
#1 Green Hotel in Salta
#4 Business Hotel in Salta
#6 Romantic Hotel in Salta
#6 Family Hotel in Salta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Casa Real Hotel 3.5*
Number of rooms: 83
Official Description (provided by the hotel):
Strategically located close to the main touristic and commercial attractions. Six blocks away from the main square (Plaza 9 de Julio) and only 20 minutes away from the airport.Casa Real has 83 rooms and suites: 65 Deluxe Rooms, 12 Superior Rooms, 4 Junior Suites and 2 Royal Suites; all spaceful and external rooms with panoramic views of the city. Enjoy an innovative cuisine, comprehensive business and meeting facilities, modern conference and events spaces and our Spa Club and fitness center. All of this, put together with a personalized attention, in order to provide comfort and hospitality, by making a difference in the experience of every guest. ... more   less 
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Also Known As:
Casa Real Salta

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