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“Good value and great location”

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Super 8 Phoenix/Mesa/Gilbert Road
Ranked #34 of 57 Hotels in Mesa
Saskatchewan
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Good value and great location”
Reviewed February 19, 2013

We spent a week in this motel; I believe we got good value. The room was smallish even for two but the bed was comfy and the motel was quiet. The breakfast was good for us; coffee, juice, muffins, bread for toast, prepackaged cinnamon buns, a waffle maker, and oatmeal packets (we like ours plain, not the flavoured variety, and these were scarce) The pool was great. Front desk staff were friendly and housekeeping was good. I believe the tub surround needed replacing; black flecks of old silicone were evident in the tub after water ran for a while.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank flowerpwr47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8mesa, General Manager at Super 8 Phoenix/Mesa/Gilbert Road, responded to this review, February 23, 2013
Thank you for taking the time out of your schedule to complete a review of our hotel. We appreciate your comments and glad you enjoyed your stay and were able to take advantage of our Superstart Breakfast and pool/spa. We also thank you for the wonderful comments you left about our staff. We hope to see you again during your next visit to the area.

Super 8 Mesa/Gilbert
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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321 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Chino Valley, Arizona, United States
Level Contributor
39 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 18, 2013

The bed was very comfortable but the bathroom was filthy. We had to call housekeeping to clean the bathroom counter of some sort of sticky stuff, hair and urine on the base of the toilet and floor. Outside of tub looked like it haven't been cleaned in quite a long time. The towels felt like sandpaper and there was only de-caff coffee no regular on the first night. the lobby was very attractive and it looked clean. Breakfast was ok. We stay in Mesa every year about this time to sell at a gem & mineral show. Not sure we will stay at this particular motel again unless they improve things and don't raise their price.

Room Tip: Check bathroom for cleanliness before you bring in your belongings. Rooms on south side are quieter...
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  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank Kathy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8mesa, General Manager at Super 8 Phoenix/Mesa/Gilbert Road, responded to this review, February 19, 2013
I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

I do remember at the time of check-in, you had told me about the bathroom sink and the remote control. At that point, I made the effort personally to come into your room and take care of those things right away. You had thanked me for my services and I did appreciate that. I had no idea that there were additional items left unattended to until just now. I do apologize on behalf of my housekeeping staff for those other issues. Please know that our front desk staff is available to address any issues or concerns you may have 24 hours a day so that we may correct any issues right away and make your stay most enjoyable as it should be.

We are trying to improve every single day as a property as a whole and please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed with the housekeeping staff.

It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit to the Phoenix area.

Love Bhakta
General Manager
Super 8 Mesa/Gilbert
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Phoenix/Mesa/Gilbert Road

Property: Super 8 Phoenix/Mesa/Gilbert Road
Address: 1550 S Gilbert Rd, Mesa, AZ 85204-6008
Phone Number:
Location: United States > Arizona > Central Arizona > Mesa
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #34 of 57 Hotels in Mesa
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Phoenix/Mesa/Gilbert Road 2*
Number of rooms: 72
Reservation Options:
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Also Known As:
Super 8 Mesa / Gilbert Hotel Mesa
Super Eight Mesa
Mesa Super Eight
Mesa Super 8

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