We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lots of little annoyances...”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
La Quinta Inn & Suites Phoenix Mesa West
Ranked #7 of 57 Hotels in Mesa
Certificate of Excellence
Reviewed February 12, 2014

We've stayed at plenty of La Quinta's and been happy, but this one seemed a notch below many others.

The location is in the Mesa Fiesta district of Mesa which is really just a shopping district that never took off. There are a few shops and restaurants in the area but many have closed. It doesn't feel dodgy, it's just oddly empty. If you want access to the East side of Phoenix, it's a good launch location since it's just two blocks from Hwy 60. Oddly enough, the police headquarters is right across the street which unfortunately means the occasional siren (more than you'd expect in the suburbs).

We stayed in a suite and found it to be a reasonable size for us and our 16 mo old daughter so she could sleep in the other room, but we found a lot of small annoyances. The TV in the bedroom didn't work properly (we discovered only after we had put our daughter down in the main room and couldn't call anyone), the couch in the living room sagged uncomfortably, our room just didn't seem as clean as it could have been (we found popcorn under the couch and earrings on the table), the french doors between the bedroom and the living room really didn't close anymore (the latching mechanisms were broken) and the french doors between the living room and bathroom also had seen better days, the closets used two different hanger sizes (so you couldn't transfer something from one closet to the other, the door jam looked as though it was on its last legs, light switches and electrical outlets didn't work, and the hotel WiFi was sorely lacking and would regularly disconnect us. The breakfast wasn't as nice as other La Quinta's we've been in, but it wasn't bad; they had cereal, waffles, hard boiled eggs, muffins, yogurt, coffee and juice, but it was always a challenge to find a place to sit.

Those are all minor nits...and none that we really felt like we wanted to bring up to management, but they just added up over our stay (of 4 nights). The hotel just felt older and more run down than we like.

  • Stayed: February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Brian_Davis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (519)
Traveler rating
Traveler type
Time of year
Language

353 - 359 of 519 reviews

Reviewed February 11, 2014

We stayed at the La Quinta Inn & Suites Phoenix Mesa West during the Christmas holidays. We reserved a one bedroom suite for my wife, my kids, and I for 5 nights. The bedroom bed had bed bugs. My wife was bitten several times on her wrist and arm on the second night. We notified the hotel, and they had someone check it out and said it was clear. Then, my wife was bitten again on the fourth night on her legs. We complained at the front desk, and they credited our stay for the two nights we had problems. I requested that management contact me to discuss the issue further. They never contact me. Then, I called the hotel and was told that management would call me. They still did not call. I was very disappointed in the lack of professionalism and responsiveness of management. There were a couple of positives that we experienced: the front desk personnel were friendly, breakfast was quite good, and our rate was good. I cannot recommend this hotel though. Overall, disappointed.

  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank CBaumgartner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 7, 2014

  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank ChrisCage
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed January 27, 2014

I stayed at this hotel for two nights and will return. The beds were great and the rooms were clean and large. I was surprised. Good location for my business meeting. I did not eat breakfast here but the coffee was good.

Room Tip: I stayed on the forth floor and the room was quiet.
See more room tips
  • Stayed: January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Joseph City, Arizona
11
Reviewed January 23, 2014

We love to stay at this hotel. We have had great experiences with la quinta in mesa. We love the breakfast, its in a quit location, and over all is just very clean. We stay with our kids and the staff is very friendly toward them. Great place.....

  • Stayed: January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2014

Excellent facility, friendly and efficient staff, good complimentary breakfast, easy on/off Superstiong Freeway (Highway 60, east/west).

(Even though your guidelines require at least 200 characters, what I have already said is all I have to say.........this is just to meet the 200 characters requirement, which should be changed, in my opinion. If I had been told in advance about that requirement, I would not have responded.)

  • Stayed: January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank 606jacks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A La Quinta traveler
Pierson,Iowa
1
Reviewed January 18, 2014

  • Stayed: January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank A La Quinta traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Hotels you might also like...
Travelers also viewed these Mesa hotels
9.2 mi away
La Quinta Inn & Suites Mesa Superstition Springs
3.8 mi away
Best Western Plus Mesa
0.1 mi away
Residence Inn Phoenix Mesa
Show Prices
Show Prices
Show Prices
3.2 mi away
Hyatt Place Phoenix/Mesa
9.5 mi away
Country Inn & Suites By Carlson, Mesa
0.1 mi away
Courtyard Phoenix Mesa
Show Prices
Show Prices
Show Prices

Been to La Quinta Inn & Suites Phoenix Mesa West? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about La Quinta Inn & Suites Phoenix Mesa West

Address: 902 W Grove Ave, Mesa, AZ 85210-4930
Phone Number:
Location: United States > Arizona > Central Arizona > Mesa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Mesa
#2 Best Value Hotel in Mesa
#6 Romantic Hotel in Mesa
#6 Business Hotel in Mesa
Price Range: $66 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Phoenix Mesa West 2.5*
Number of rooms: 115
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Priceline, Orbitz, Hotwire, Hotels.com, Cancelon, getaroom.com and Evoline ltd so you can book your La Quinta Inn & Suites Phoenix Mesa West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
La Quinta Inn And Suites Mesa West Hotel Mesa
La Quinta Mesa
Mesa La Quinta

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing