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“Great Stay”

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Phoenix Marriott Mesa
Ranked #21 of 57 Hotels in Mesa
Ottawa, Kansas
2 reviews
“Great Stay”
Reviewed May 19, 2010

We absolutely loved this hotel! My mother, a friend of hers and my son (21 months old) chose this hotel because of its location. We were not disappointed at all! The staff was all very nice, the food was great, and the beds were amazing! They were great about helping us get an adjoining room for 2 nights when more family came down. We had no problem with parking. We also loved the location- its very close to shopping and lots of restaurants. The only problem we had was that our room overlooked the pool and there were several noisy parties that went on for a few nights. You could hear them pretty well, then also when they came up to their rooms but as soon as they went inside it was quiet again- we never had problems with noise from another room.

  • Stayed April 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank emy330
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
phxmmSales, Director of Sales at Phoenix Marriott Mesa, responded to this review, June 7, 2010
Thank you for sharing your thoughts with us! The Phoenix Marriott Mesa is happy you enjoyed your stay and you will return. On your next visit, please do not hesitate to report any noise disturbances to our front desk, we would be happy to send management to resolve any disturbances. At time of check-in, you are also welcome to request a room in the west wing of the hotel (away from the pool). We hope this will make your next stay even more enjoyable!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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342 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (63)
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English first
Tucson, AZ
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 21, 2010

The hotel is clean and kept up well. Its next to the Mesa community center. The staff is very friendly and helpful. It's a great place for a smaller conference (500). Their conceirge lounge is a real plus if you're a frequent traveler.

Stayed November 2009, traveled on business
Helpful?
Thank SLivingood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
phxmmSales, Manager at Phoenix Marriott Mesa, responded to this review, May 5, 2010
Thank you for your great comments! We have shared this with our staff and look forward to welcoming you back on your next Arizona visit.
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Detroit, Michigan
Level 4 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 18, 2010

The Hotel Marriott in Mesa, Arizona is a great hotel. The staff is very helpful, the room was great, the dining is good and the hotel is very well kept as is the grounds. The pool area is wonderful. If there is any downfall i would have to say that the parking seemed to be a bit of an after thought but still not bad. I was very pleased with our stay there.

Stayed April 2010, traveled on business
Helpful?
Thank Jessica1462
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
phxmmSales, Manager at Phoenix Marriott Mesa, responded to this review, May 5, 2010
The Phoenix Marriott Mesa is delighted to have met and exceeded your expectations. We hope to have the opportunity to serve you again on your next visit to Mesa.
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Phoenix
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 2, 2010

This is an excellent facility with above average service and amenities. I have hosted 3 large events in the last 2-years and stayed once personally. The rooms are clean and well kept, service is extraordinary, and the location is very convenient for transportation and shopping.

Their event planning staff is the most professional I have experienced. "Treated Like Royalty" is the best way I can sum it up! The facility has excellent amenities that provide great flexibility for your convention needs, and being located next to the Mesa Convention Center is a real plus.

From a personal lodging standpoint, the Phoenix Marriott Mesa is equally impressive. The friendly and courteous staff will make your stay very relaxing. Great pool and spa, fitness room, and on site coffee bar are all up to date. The best secret is the food! Cafe Azul is not to be overlooked. The food is simply excellent!

I would highly recommend this hotel for your next event or personal family stay. Great room rates are the icing on the cake! You will not be disappointed.

  • Stayed September 2009, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank thewobys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montana
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 23, 2010

We booked through Orbitz, but we should have placed a call to the desk to find out whether we would be placed in a hotel room adjoined to another room. The walls are thin, as is the adjoining door, and we had to use ear plugs and keep the fan on full-blast to drown out the neighbors. There was no coffee maker and no fridge as advertised, but the beds were comfortable.

  • Stayed March 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sunnysideofthestreet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
phxmmSales, Director of Sales at Phoenix Marriott Mesa, responded to this review, March 29, 2010
Thank you for providing us with feedback from your recent stay at the Phoenix Marriott Mesa. I apologize for the inconvenience during your stay with a noisy neighbor. I regret that we did not have an opportunity to make your stay more enjoyable. I would like to discuss the noise level with you further to see if we can make our sleeping rooms more accommodating. Please note that we do have coffee makers & refrigerators in all of our rooms; they are located under the TV cabinet behind the doors. Our “At Your Service” agents are available 24 hours to assist with any needs during your stay.
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Washington, DC
Level 6 Contributor
114 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed June 26, 2009

The hotel is a bit out-of-the way. It's situated in cul-de-sac of mixed use buildings and not walkable to shops and restaurants. Although the hotel had an on-site restaurant, they didn't offer much variety and preparation and taste of food was mediocre. I did enjoy the option of a quick to-go breakfast for those of us who had to get up at the crack of dawn before the restaurant opened.

The staff was efficient, but not welcoming upon check-in. The rooms, fitness center, and restaurant were nice. However, there were hairs in the bathroom upon check-in and at least one or two of the fitness center equipment were broken or inoperable.

  • Stayed May 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Crecia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
phxmmSales, Director of Sales at Phoenix Marriott Mesa, responded to this review, June 29, 2009
The Phoenix Marriott Mesa is two city blocks from Main Street (.7miles). Most of our guests do feel this is a “walkable” distance to restaurants and activities including two restaurants on our block, sidewalk cafés and bakeries, the Mesa Art Center, South West Museum, Antique, Music, Apparel Stores, and Art Galleries. The Fitness Center equipment has been inspected today (two days after this guest’s stay). All of the equipment is operable, new, and of exceptional quality. Guests sometimes are unfamiliar with how to operate the equipment, we suggest calling guest services for assistance. Housekeeping has been notified about the hair found in the guest room bathroom. Though this guest was not 100% satisfied, we are pleased that she would return and recommend us to a friend. Thank you for posting your comments and this opportunity to respond.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
KANSAS
Level 5 Contributor
67 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed May 6, 2009

If you are looking for a hotel in a posh neighborhood, this is not it.If you are looking for a great hotel with very comfortable beds and great staff, this is the one for you.After reading several reviews we booked this location for our annual golf trip to the Phoenix-Mesa area.We could not have been more pleased with our decision.The rooms were very clean and comfortable, the housekeeping staff was great and we never heard any outside noises at all.It's not near the highway but, it's centrally located to everything.The parking was never an issue and we stayed here during a couple of different conventions.There was also a wedding on the weekend and we never heard a sound.We booked this hotel on priceline for $45 a night, wow! We would have gladly paid the regular rate of $129 for this gem in Mesa.

  • Stayed May 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BGDUDE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Phoenix Marriott Mesa

Property: Phoenix Marriott Mesa
Address: 200 N Centennial Way, Mesa, AZ 85201-6761
Phone Number:
Location: United States > Arizona > Central Arizona > Mesa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 57 Hotels in Mesa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Phoenix Marriott Mesa 3.5*
Number of rooms: 273
Reservation Options:
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Also Known As:
Phoenix Marriott Mesa Hotel Mesa
Marriott Mesa
Mesa Marriott

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