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“Another great stay!”

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Phoenix Marriott Mesa
Ranked #21 of 57 Hotels in Mesa
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Another great stay!”
Reviewed July 1, 2012 via mobile

Renovation, smenovation... The front desk crew was well organized, super courteous, and very accommodating by giving us a king bed room facing the fireworks that were to come last evening. The room was perfectly clean, everything worked well, it was nice and quiet (and yes, there were guests all around us) and just the kind of relaxing atmosphere we were hoping for.

The pool area was clean and orderly, plenty of towels, and the water crystal clear and perfect to relax and get a little exercise.

Breakfast at the restaurant was fresh, well prepared, and the staff was equally efficient and friendly.

The renovation just isn't an issue, you only see it on the way to the elevators-otherwise it will not impact one instant on your enjoyment of the hotel, the surrounding area, and your get away.

Thanks for a wonderful weekend staycation!

Stayed June 2012, traveled as a couple
Helpful?
Thank Scott S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Phoenix Marriott Mesa, responded to this review, July 3, 2012
Thank you so much for taking the time to leave a comment on our Trip Advisor page so that your fellow travelers can know what to expect when they visit the Phoenix Marriott Mesa. We are very glad that you enjoyed all the amenities that we offer as well as our wonderful staff’s unique customer service. We can not wait for you to see the “NEW” look of our renovated lobby area! Hope to see you again soon.

Karen Hunt
Director of Sales
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337 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (62)
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English first
Rocklin
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 25, 2012

We booked our room as part of a baseball team staying in the area for a tournament. The room itself was fine, and the staff was courteous, however when we booked they failed to mention that the hotel is currently undergoing major renovations. The "lobby" and registration area is a temporary facility set up in a side room. There has actually been jackhammering along with a smoky, perhaps soldering, smell. Finally, the elevators have become inoperable. This stay has not been what I expect from Marriott.

Stayed June 2012, traveled with family
Helpful?
Thank Alisha43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Phoenix Marriott Mesa, responded to this review, June 28, 2012
Thank you for your comments and concerns about the lobby renovation. We are happy that you enjoyed your comfortable room and our wonderful guest service. We have a small window to do renovations in the summer and have tried to seclude the mess and keep the noise level away from our valued guest. We are excited for the finished product and we wish there was a simpler way for us to make these positive changes. We do hope you return to our hotel and experience the new Phoenix Marriott Mesa.

Karen Hunt
Director Of Sales
Phoenix Marriott Mesa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Mesa hotels

CA Central Coast
Level Contributor
101 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed June 19, 2012

We got a very reasonable rate for our one-night stop. Our room was clean and spacious, and the pool was a real treat for our kids after a long day of travel. We enjoyed a good dinner at the sports bar next door (official home of the CUBS during Spring Training.) Starbucks in the lobby was a nice treat the next morning.

The only real complaint I could have was that the wait at the front desk was a little long at check-in, but I partially blame that on the people in line in front of us who asked for a LOT of information from the sole desk agent working.

Wouldn't hesitate to stay here again.

Room Tip: It was nice to have a view of the pool from our room -- it helped that my spouse and I could see the...
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  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CentralCoastTravelr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Phoenix Marriott Mesa, responded to this review, June 22, 2012
Thank you so much for taking the time to leave a comment for your fellow travlers to see.
We are glad that you enjoyed the stay here at the Phoenix Marriott Mesa while you were visiting Arizona. We look forward to having you stay with us again, and see our new renovated lobby!

Karen Hunt
Director Of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lilesville, NC
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed June 8, 2012

The room was great - just as you would expect from a Marriott. The price was also reasonable. The thing that was exceptional however, was the helpful staff. We had trouble with our rental car as we were trying to leave to get back to the airport for our flight. We thought it just needed a jump start. The hotel chief engineer came out, tried to jump it for us, but it didn't work. He then got out a meter, and tested the battery for us. This showed it was not the battery at all. We ended up not getting it started, but his efforts were great - and his checking the battery saved us all sorts of trouble arguing with the rental car company (they wanted to charge us a ridiculous amount for "abandoning the car" rather than waiting for them to come jump it). Because of the hotel's help, they don't have a leg to stand on. Anyway, we left the keys with the super-helpful and friendly desk clerk, who also got us a cab in about two seconds flat! Great experience!

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MbethLilesville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
phxmmSales, Director of Sales at Phoenix Marriott Mesa, responded to this review, June 11, 2012
We kindly thank you for taking the time to leave a comment about our wonderful hotel. It’s always great to hear that you had an amazing experience while staying with us

at the Phoenix Marriott Mesa. Our staff truly tries to go above and beyond our guest expectations.

Thank you again.

Karen Hunt
Director Of Sales
Phoenix Marriott Mesa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 29, 2012

The rooms and pool were clean. The staff were always willing to help and pleasent to deal with.

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mskelley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
phxmmSales, Director of Sales at Phoenix Marriott Mesa, responded to this review, June 4, 2012
Thank you so much for taking the time to leave a review of our property. We are happy to hear that you experienced such service that you can only expect from a Marriott.
We look forward to seeing you on your next stay in Mesa, AZ.

Karen Hunt
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vista, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 28, 2012

Just as before, we found all employees delightful and helpful, and especially Jeri who checked us in. She could not have possibly done anything more than she did to make us feel welcome and special.
Great beds and lovely rooms.
We spent most of our time with family as we were there for a graduation, so didn't have time for the pool, gym, restaurant or anything else, but they sure looked good.
I love having a Starbucks in the lobby.
Thanks again for a great stay.
Jo Miedema

Room Tip: Since rooms 7-9 have renovated rooms, that is what to ask for. However, ALL floors are now being re...
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  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jomiedema
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
phxmmSales, Director of Sales at Phoenix Marriott Mesa, responded to this review, May 30, 2012
Your comments are greatly appreciated and we are pleased to hear you truly enjoyed your stay with us. Jeri is a valued and wonderful addition to our team and we are delighted to hear that she assisted you with such grace and care. Our Marriott hospitality, wonderful amenities and amazingly comfortable beds will be waiting for you when return to the Phoenix area

Karen Hunt
Director Of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed May 25, 2012

Greg, our fearless and ever helpful shuttle driver, was absolutely awesome! He offered great suggestions for places to see and things to do. His restaurant suggestions were spot on! He is a true asset to the Mesa Marriott team.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Deltaemily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
phxmmSales, Director of Sales at Phoenix Marriott Mesa, responded to this review, May 30, 2012
Greg is truly a great asset to our team. His hard work and dedication illustrate our great Marriott hospitality. We pride ourselves on our amazing employees who want to make everyone’s visit memorable. Thank you so much for taking the time to leave a comment. We look forward to seeing you again in the future.

Karen Hunt
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Phoenix Marriott Mesa

Property: Phoenix Marriott Mesa
Address: 200 N Centennial Way, Mesa, AZ 85201-6761
Phone Number:
Location: United States > Arizona > Central Arizona > Mesa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 57 Hotels in Mesa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Phoenix Marriott Mesa 3.5*
Number of rooms: 273
Reservation Options:
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Also Known As:
Phoenix Marriott Mesa Hotel Mesa
Marriott Mesa
Mesa Marriott

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