Me & my daughter (age 25) was in the middle of moving back from another state and needed a place for aprox 2 weeks, and we found this hotel in a travelbook. We rented the room for 1 week and then re-rented it for another. Upon checking in, I paid a $50 refundable deposit with them and they gave me a small piece of paper which looked like a coupon and said to bring it in when i checked out to get the refundable deposit back, on the day I went to check out I couldnt find that little piece of paper and told them THEY WOULD NOT GIVE ME BACK THE DEPOSIT. I know $50 isnt much but I paid about $1,500 to stay there for 2 weeks and i needed that deposit back, To this day they will not acknowledge my emails or have they given me my refundable deposit back. I think it is poor customer service and I WOULD NOT RECCOMEND THIS HOTEL TO ANYONE, sincerely Debbie Catanzaro Phoenix AZ firstname.lastname@example.org
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- Also Known As:
- Windemere Hotel Mesa
- Windemere Motel Mesa