I just stayed here with my boyfriend this past weekend. We really liked the hotel, the rooms were nice and customer service was good. We had a non smoking room and being that it was a non smoking room we didn't smoke in there. They have you sign something that states you will pay 50 dollars if you do, which is normal. I've stayed at many, many hotels and I understand this completely. Well apparently that means actually having whatever you smoke IN the room. Doesn't matter if you smoked in there or not. So on Tuesday the next week I found out they had taken the 50 dollars out of my account, which also happened to put my account in the negative. I wasn't aware of the charge, so from my bank I got charged 35 dollars. Now I'm out 85 dollars because of this. But it's a he said she said [--] and they're not going to refund anything. We were going to stay here again next year, but forget that.
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- Also Known As:
- Clarion Inn-Mesa/Phoenix Hotel Mesa