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“Very good overall, but some areas need tweaking”

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Days Hotel Mesa Near Phoenix
Ranked #6 of 57 Hotels in Mesa
Certificate of Excellence
Reviewed February 17, 2011

Although, this hotel has been renovated; one should keep in mind it was built in the early 80's and reflects as such. The taps are noisy and the air conditioning units are not that efficient on the top floor facing the pool. You may find the top floor rooms facing the pool hot and stuffy during the night even with the air conditioner running.

Location is in an industrial area, next door to the Mesa police station. Garbage bin is located at the side of the pool area and pick up was @ 6:00am some days. Walmart superstore, Fry's grocery and restaurants nearby.

Rooms are extremely clean, but room carpets are dirty and long overdue for a shampooing. Beds are extremely comfortable. TV's are older style, not flat screen. Wifi was good.

Pool tiles (southwestern ones, where the water level mets the tile) need to be scrubbed down. The brown goo is not worn tile or part of the colour of the tile , it is embedded greasy goo that can be scratched off with your finger nail. Pool requires a outdoor clock, so guests know what time it is and don't stay past closing time.

Service is super when the Manager or Assistant Manager is there, but when the Managers are on days off things seem to fall apart. One dark haired woman at the front desk was complaining in front of 50 hotel guests @ 9:10pm who were waiting for the evening snacks to be put out that how things always happen and how busy she was. (there was another person working with her that night , the phone was not ringing, there was no line up of guests checking in, so it really looked like she lost track of time and was making excuses for why she was late) One evening when she served cookies, I asked her if she was going to have milk available and she said, "we don't do that anymore" That was odd thing to say, as just a few days earlier milk was served with the cookies and promoted as "Milk & Cookies" snack night. Another evening @6:30pm, I asked what the evening snack was going to be and she said "who knows, I have see what is in the cupboards" (she seemed totally annoyed that I asked)

When the hotel was busy on Dr. Martin Luther King weekend. We felt we were staying at a completely different hotel. It was obvious with staffing cut backs in the Arizona economy, that a minimal amount of staff here is not equipped to handle an influx of guests. We had to ask to have our room cleaned at 2:00pm and were assured by the front desk man it would be done by 3:00pm. When returned at 3:40pm it was still not cleaned and we had to ask again before the maids went home.

With the influx of people on the long weekend the breakfast buffet was running out of everything fast. People were standing waiting for utensils, juice, etc. Staff was trying hard to keep up, but needed extra hands.

Everyday the hot items for breakfast included scrambled eggs and fried potatoes (this never changes) The one daily rotating hot dish consists of: sausage patties or biscuits & gravy or tortilla shells or bacon. If you are on a restricted diet there is really not a lot of options here.

Overall, our stay was excellent when the managers were there, but was lacking when they were not. You may want to avoid this place on long weekends, due to inefficient staffing levels when the hotel is full.

  • Stayed: January 2011, traveled as a couple
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Thank travels_frequently
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,230 - 1,236 of 1,306 reviews

Reviewed February 8, 2011

Spent 3 nights here (January 28-29-30, 2011). Chose this location based on the exceptionally positive customer reviews. Everything about the place was exactly as described. Lobby was beautiful, rooms were clean and well-stocked. C-breakfast had good variety and was definitely worthwhile. All employees we dealt with were pleasant, professional, and went out of their way to be helpful. The pool and hot tub were clean and inviting, we used them every night. The location is very easy to find. I would recommend this hotel to anyone, and we will definitely stay there again.

  • Stayed: January 2011, traveled with family
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2  Thank MTNFOLKZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 7, 2011

from the time we got there til the time we left, we enjoyed the whole stay. all staff were very courtious and helpful. we stayed in room #128, it had a seperate bedroom from a living room with a half kitchen and a kitchen table(very nice). the whole grounds, from pool to the parking lot was kept very clean. the hot breakfast, eggs and sausage with potatoes was very good each day. if you need a hotel to stay at while you are in Mesa i highly recommend this hotel.

  • Stayed: January 2011, traveled as a couple
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1  Thank siouxper01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2011

Rooms are very nice. Staff very friendly, and accommodating.

  • Stayed: December 2010, traveled with family
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1  Thank hgarb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 22, 2010

Is it any surprise that this hotel is booked fully much/most of the time? It offers super clean rooms, happy staff, complimentary basic services (no "nickel and diming"), and a really nice hot breakfast - all at a very reasonable price.

Highly recommended.

I booked this accommodation due to the high rating on Tripadvisor and was not disappointed. Having never been to Phoenix, this was a "blind" booking. Despite having booked a hotel 30 minutes drive from our activities, the drive was worth it. This Days Inn is right off the major highway, but far enough away to be quiet.

The room we got was extremely clean, well-maintained, and had nice personalization touches like a welcome letter and note from the cleaning staff.

Despite the difficult economic conditions in Phoenix that would make many service staff cranky, all the staff of this Days Inn were friendly, relaxed, very helpful, and just downright pleasant. Obviously, some good management happening here.

Small (really small) criticism: Plumbing is noisy, so you can hear water running in other units. Did not cause major concern but I have to put something to make this a balanced review!

In summary, I hope the Days Inn executives make this location a benchmark that all others should strive to be like. It is exemplary.

  • Stayed: November 2010, traveled as a couple
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1  Thank PaulKurucz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2010

Stayed at this property on two separate occasions, 10/17 - 10/22 and 10/25 - 10/27, travelling with my wife and 4 year old daughter. Arrived late Sunday evening to be greeted by a great guy called Eric at the Front Desk. His enthusiasm was noticed immediately with a big hello. Sometimes you just know you are dealing with great staff by the warm smile and greeting ! Not just the corporate "we have to smile and say hello" in case the boss is watching type front desk greeting. Let me say that when every hotel employee you come across gives you a warm hello without hesitation then you know you are at a hotel which cares about your stay and not just the credit card imprint at check-in!

We were offered upgraded rooms on each stay, though declined for a top floor room with two queen beds. On our first stay we asked Eric for the quietest room he could offer due to a near 11 hour flight from the UK. He duly offered a room at the rear of the property which was very quiet indeed. The only noise being from the inconsiderate who have yet to learn how to close a door without banging it shut!

Room is of average size for the type of motel. Nothing fancy but very clean. I cannot fault the maid service and each day the room was spotless. There is a fridge and microwave in the room together with a hairdryer. We asked for an iron and board prior to our arrival and this was delivered. Shower water pressure is good and the water hot.

Breakfast was good in my opinion. Each day there is a hot selection of eggs, sausage and potato together with the usual cereal, fruit, breads and waffles. Never had an issue with overcrowding at breakfast and the staff kept tidying away throughout.

The pool is heated and the grounds around it spotless and I mean spotless. The hotel had actually put notices out apologising for the mess around the pool area due to damage from the recent storm that had hit Mesa. I am struggling to note where this so called damage was. I saw a patio table with a crack in it, that's it. I guess this goes to prove just how much the staff want to make your stay as memorable as can be. I have stayed a properties less clean around the pool with no apologies what so ever. There is a hot tub and a fitness area too. My daughter absolutely loved the pool and even braved jumping in time and time again. A member of staff had noticed how much she loved the pool and had shared this with the other staff and once again each member of staff we encountered afterwards asked my daughter if she was going to the pool or not today. How often do hotel staff engage with their patrons?

There is a notice board near the front desk where they put a "Guest of the Day" name! Just a little bit of fun to make the hotel stand out. I asked if they would put my wife's name on it to celebrate her birthday. They did and even posted a birthday fly-er under the door too!

On the second visit we asked for an early check in and late check out which were both honoured.

The Manager, Marcia, is a credit to the hotel industry and to the Days brand. If only every hotel lived up to the standards that Marcia strives to achieve. Yes I am sure they get it wrong on occasions but I will guarantee that if you do have an issue then they will resolve it without question. Yes there is a gasoline station at the side of the property, yes there is a heavy machinery plant factory across the road and yes this is an older property but not one of the issues raised in other reviews impacted us in the slightest. Never heard the factory at night (second stay was in a room overlooking the pool) and only if you were actually listening could you hear it during the day.

Sorry to have gone on but you really will not regret staying here. The staff take real pride in this property and it shows.

  • Stayed: October 2010, traveled with family
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1  Thank moomoomcmoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2010

We were in Mesa with 3 of my children and their families for my son's wedding. We had poolside rooms that were wonderful. We enjoyed the breakfast and the late night snack. All the staff we interacted with were wonderful; they were very accomodating to our schedules and special needs we had. I'll stay here everytime I come to Mesa

  • Stayed: October 2010, traveled with family
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1  Thank terimark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Days Hotel Mesa Near Phoenix

Address: 333 W Juanita Ave, US-60 & Country Club Dr, Mesa, AZ 85210-6127 (Formerly Days Hotel Mesa Country Club)
Phone Number:
Location: United States > Arizona > Central Arizona > Mesa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Mesa
#2 Business Hotel in Mesa
#4 Family Hotel in Mesa
#5 Romantic Hotel in Mesa
Price Range: $70 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Days Hotel Mesa Near Phoenix 2.5*
Number of rooms: 120
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Also Known As:
Days Hotel Mesa Country
Days Inn Mesa
Mesa Days Inn

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