A great location, near the freeway and a stone's throw from Fiesta Mall.
The lobby is bright and the staff is friendly. Friendly, perhaps, because they're able to make personal calls during work hours. I went to the front desk four times -- and waited for the staff while they were on the phone talking to their friends. How do I know they were talking to their friends? Well, they were saying things like, "Man, where are you? No, I get off in a few hours..."
The other two times I was at the desk, the agents were dealing with other hotel employees. I waited patiently while they finished their conversations.
The room itself was bright and had easy access from the outside. I did my quick tour and found the bedding comfortable; ample outlets for electrical devices; and complete blackout drapes should I decide to sleep in.
I was surprised that there was no fridge in the room.
I did my inspection of the bathroom and found the following: The toilet paper dispenser had been taken off the wall and left on the toilet with the roll of toilet paper. It was as if they weren't expecting me that night.
There was hair on the bathroom floor -- something I had read about in a previous review.
And there was also hair in my sink. I knew it wasn't mine -- as it was a different color.
And finally, I opened the closet door -- which was empty except for a few hangers, an iron, an ironing board -- and a beer bottle cap on the floor.
I decided that these small discoveries would not make me think less of this Courtyard property. Perhaps they really weren't expecting me. But I remember prior to arriving talking to the front desk agent who said -- "We have lots of rooms and should have no problem accommodating you!"
I guess lots of rooms didn't necessarily mean clean rooms.
Still, it was a pleasant experience. Would I stay again? Hmm...
- Official Description (provided by the hotel):
- The Courtyard by Marriott Phoenix Mesa Hotel is conveniently located just minutes from the Phoenix airport, Mesa Convention Center and Chicago Cubs Spring Training and offers a new, state-of-the-art lobby that is sure to impress even the most experienced traveler. Guests of our Mesa hotel will appreciate flexible lobby spaces, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard®. The highlight of our lobby experience is The Bistro - Eat. Drink. Connect.™ which provides guests with healthy food and drink offerings in the morning and evening dinner service with cocktails. While staying at our Mesa hotel, you can savor your favorite cocktail at our new outdoor experience, enjoy the refreshing outdoor pool, whirlpool, work out at our 24-hour fitness center or visit The Market, open 24/7. For small events, choose from 2 newly-renovated meeting rooms totaling 1,274 square feet. Our Courtyard Mesa Hotel makes it easier to get things accomplished on your stay. ... more less
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- Also Known As:
- Courtyard By Marriott Phoenix Mesa Hotel Mesa
- Courtyard Mesa
- Mesa Courtyard
- Mesa Marriott