It sure looks like this could be a great place to stay! But it is a bit run down and showing its age.
We stayed for 3 nights in two connecting rooms. The Inn was relatively empty, just a handful of guests.
Very extensive grounds that are nicely maintained. This place is really spread out and has lots of parking.
The rooms were clean but could use a deep cleaning. Dust in corners and on top of switch plates. Dingy grout lines in the shower.
Trouble with hot water the first night. Turned on the shower to full hot and waited and waited for even warm water. Finally found that the faucet was plumbed backwards, hot is the other way (also it was not marked). The sink in this room and the plumbing in the other room were correct (hot to the left). Anyway, it still took forever for hot water to show up. I am guessing the water heater is a long way off and with hardly any guests using it it just took a while to get there. I also noticed that when I ran hot water in the sink it was tan colored, it showed up quite well in the white sink. The cold water was clear. It cleared up by the next day.
The fan in the AC unit was unusually noisy.
Many of the TV channels had grainy pictures and the remote needed new batteries. There was no TV channel guide in the room so you just have to surf to find the morning news you are used to watching.
Every morning when we returned from breakfast one rooms door lock would not let us in. Had to go to the office to get the card keys re-coded. Yes, every morning!!! They were unable to get this corrected. We had no trouble at all with the other room.
The towels look like the same ones Motel 6 uses. Thin and small. Use two and you can get dry.
There were no towels at the pool/jacuzzi area as I was told by the front office staff. Drip dry on my way back to my room... There were small children playing in the jacuzzi making it unusable. There are signs saying no small children in the jacuzzi, guess their mom couldn't read.
There is a full buffet breakfast served. I varies slightly each day. The food was hot but very dried out no matter what time I went to breakfast.
On checkout morning I was told my final bill would be emailed promptly. A week later I am still waiting...
On the bright side, all the employees I met were very nice and friendly. Especially the grounds keepers.
This place is acceptable but I will look for a different place to stay on my next annual visit to the Phoenix area.
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- Also Known As:
- Dobson Ranch Hotel Mesa
- Best Western Dobson Hotel
- Best Western Mesa
- Mesa Best Western