My fiance travels for a living (200 nights a year) and he has never been bitten by bedbugs before. Lo and behold, Dobson Ranch Inn has bedbugs....as confirmed by housekeeping staff. I slept in another bed as he wasn't feeling well....I was not bitten. Absoutely horrible.
We had 2 "security guards" bang on the door and then proceed to ENTER our room at 11:30 at night.....on the premise that the room should be vacant and we shouldn't be in there.....computer glitch. When I complained to managment the next morning, he couldn't even bed bothered to look up from his computer to respond to me. "Oh, I guess I should apologize" was all that I got.
There is no longer a restaurant/bar located on site, as advertised. The website needs to be updated to reflect this.
They allowed a woman to sleep on a couch in the lobby. ???????
The only saving grace was the breakfast buffet and the lady that cleaned our room and helped us to move to avoid more bedbugs - Marta.
We live 5 miles from this hotel and were staying there as our AC was out. We have stayed there before when it was owned by Best Western.....totally different experience. We used to go to holiday brunches there.....never again. We will never stay there again.
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- Also Known As:
- Dobson Ranch Hotel Mesa
- Best Western Dobson Hotel
- Best Western Mesa
- Mesa Best Western