I've had two pizzas, at different times, and different toppings. Both times it was a let-down. It looks like NY Pizza, even smells like NY Pizza, but something is seriously missing - it does not taste like NY Pizza.
The pizza is edible, and cooked well, but as my daughter commented, her school lunch pizza is better.
Perhaps its a "new employee needing training" issue, or maybe its a long term issue - who knows. However there are excellent NY pizza joints within a mile of this establishment and cost the same - so we'll probably look elsewhere.