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“Nice For Business Travel”

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Hilton Phoenix/ Mesa
Ranked #8 of 57 Hotels in Mesa
Chaska, Minnesota
Level 3 Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Nice For Business Travel”
Reviewed May 25, 2013

Large rooms, great food (recommend the cowboy ribeye), convenient to shopping and easy highway access. As others have noted, the rooms are a bit worn and dated. Have stayed about a dozen times and have found the front desk staff consistently cheerful and helpful no matter what time of day or late night I have arrived. The free M&Ms are a nice touch.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank MarkW05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,054 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 24, 2013

Very well equipped fitness center, with free weights and a selection of cardio machines. Huge lobby, well decorated. Rooms show a bit of wear in spots but are large and have good beds. Good staff, good food (although pricey). Breakfast buffet is very good.

  • Stayed May 2013, traveled on business
    • Value
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Joe R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonPhxEastMesa, Front Office Manager at Hilton Phoenix/ Mesa, responded to this review, May 29, 2013
Dear Joe R:
Thank you for your compliments for your most recent stay. I am glad you enjoyed our fitness center while you were away from home. If there was anything more we could have done please let us know as we always strive to make sure our guests leave happy.
Thank you.
Sincerely
Alex Slingerland
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perkins, United States
1 review
Reviewed May 23, 2013

From the first contact to the last, the staff were interested in making our stay perfect. They went out of their way to meet our needs. The manager even allowed the staff to drive beyond their specified range to pick us up when we were without transportation. Thank you. Only wish they were not completely booked so we could have stayed more nights!

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Dave L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonPhxEastMesa, Front Office Manager at Hilton Phoenix/ Mesa, responded to this review, May 29, 2013
Dear Dave L:
Thank you for giving us you feedback on Trip Advisor. I am so happy to hear you enjoyed your stay with us. We always apprecaite the compliments and strive to make sure our guests feel valued, cared for and respected. We hope to see you again soon!
Sincerely,
Alex Slingerland
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mesa Arizona, United States
1 review
Reviewed May 21, 2013

Great hotel with a great staff. Would definitely recommend this hotel to anyone traveling in the area! Rooms are very clean and modern and the staff is overly friendly and experienced. Food is fantastic in both quality and presentation. The staff in general know how to help the guests who stay at the hotel and go out of their way to provide comfort with a smile.

  • Stayed May 2013, traveled solo
    • Value
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    • Cleanliness
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Kevin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonPhxEastMesa, Front Office Manager at Hilton Phoenix/ Mesa, responded to this review, May 29, 2013
Dear Kevin B:
Thank you for your compliments on your recent stay. We greatly apprecaite the feedback and always strive to make sure our guests have an enjoyable experience.
We hope to see you again soon.
Sincerely,
Alex Slingerland
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carbondale, United States
1 review
Reviewed May 20, 2013

Very comfortable King bed. (My daughter was in a room with 2 queens and she said they weren't quite as comfortable, but still very good.) Very clean. Best hotel breakfast buffet ever! No washer/dryer available and in-room wi-fi free only for Hilton Honors members which was annoying.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Marilyn K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonPhxEastMesa, Front Office Manager at Hilton Phoenix/ Mesa, responded to this review, May 22, 2013
Dear Marilyn K:
Thank you for providing us your feedback from your most recent stay on Trip Advisor. I am glad to hear you enjoyed your stay with us and we do hope to see you again soon. We greatly appreciate the feedback and i will make sure to pass it along to my staff.
Thank you and have a great day.
Sincerely,
Alex Slingerland Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Logan, United States
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 18, 2013

For a Hilton property the interior needs a little love. Feels dated and not up to Hilton's standard. The staff is nice. We stayed in an upgraded suite with balcony. Not what I expected. Felt more like and older Vegas hotel. Still nice, but I guess I expected a bit more.

  • Stayed May 2013, traveled as a couple
    • Value
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Steven W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonPhxEastMesa, Front Office Manager at Hilton Phoenix/ Mesa, responded to this review, May 22, 2013
Dear Steven W:
Thank you for providing us yoru comments on Trip Advisor. I am so sorry that your accommidations were not what you were expecting. We are currently in the process of undergoing guest room renovations and already have some that are in our inventory for our guests to experience. If you are ever back in the area please inquire about these newly renovated rooms and we will do our best to place you in one.
Thank you again for the feedback. Have a great day.
Sincerely,
Alex Slingerland Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
1 review
Reviewed May 14, 2013

Room was clean, the service was prompt, and the pool was nice. We enjoyed our stay, and the location of the hotel was very accessible to everything we needed. We will definitely be staying here for our next trip.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Samantha L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonPhxEastMesa, Front Office Manager at Hilton Phoenix/ Mesa, responded to this review, May 29, 2013
Dear Samantha L:
Thank you for your comments on your recent stay. I am so pleased to hear you had a great experience! We hope to see you again soon. Take care.
Sincerley,
Alex Slingerland Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Phoenix/ Mesa

Property: Hilton Phoenix/ Mesa
Address: 1011 W Holmes Ave, Mesa, AZ 85210-4923
Phone Number:
Location: United States > Arizona > Central Arizona > Mesa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Mesa
#7 Family Hotel in Mesa
#8 Romantic Hotel in Mesa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Phoenix/ Mesa 3.5*
Number of rooms: 260
Reservation Options:
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Also Known As:
Hilton Phoenix East / Mesa Hotel Mesa
Hilton Mesa

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