The Hilton in Mesa is blessed with some of the friendliest staff that I have experienced. The stay was effortless.
My room was sparkling. The hotel was well presented and maintained, clean and organized. Each morning during my stay there were people washing the front entryway!
The front desk staff was friendly and helpful each time I had interactions with them and they even welcomed you with enthusiasm each time you came in. It made me feel valued as a customer.
I had dinner two nights in their atrium bar area, usually after 8pm. The bar was well attended by patrons and I used a table. I had a Cobb Salad the first night and it was very fresh and just perfect for serving size. Nothing unusual, but very nice and not overflowing with dressing. The second evening I had the Kobe Burger Sliders and they were excellent with wonderful sauce, flavor and wonderful buns. The dish left me wishing there were three instead of two. I had the Chocolate "volcano" cake with hot chocolate sauce in the center served with strawberries - sounded wonderful - but needed work. I would not order this again.
The morning buffet breakfast is wonderful but pricy. The coffee was strong, dark, full rich and wonderful. I wish I had some at home. Normal buffet fare with scrambled eggs, sausage, hashbrowns etc. Very nice cook-to-order omelet station and very good pastry selection. Two outstanding features - the applewood smoked bacon was awesome, as was the unexpected selection of flavored chicken sausages which were excellent.
All of the interactions I had with the staff were far above most of my experiences and my expectations.
I did not use the fitness center nor the business office so I can not address that area. I did use the wireless connections and never had any signal loss or slow connections.
I would look forward to staying here again and would feel certain that the stay would be effortless.
Only one tip: Don't buy toothpaste from the hotel's store, it is $6.69 a tube.
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- Also Known As:
- Hilton Phoenix East / Mesa Hotel Mesa
- Hilton Mesa