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“Comfortable resort”

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Westgate Painted Mountain Golf Resort
Ranked #17 of 57 Hotels in Mesa
Black Hawk, Colorado
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Comfortable resort”
Reviewed July 24, 2013

The resort was nice. Our room was the furthest it could possibly been from the pool which was a disappointment. The pool was great, with balls available to play with and a very convenient ice machine and large supply of towels. The room was comfortable and spacious and everything worked well. Like all time shares the kitchen utensils were lacking. Could have used another pot and measuring cups. The BBQ's available were awesome. Super clean and well located. The main thing that could improve this resort in the summer would be to have misters installed around the ping pong table, BBQ's, playground and shuffle board courts so they could be used comfortable during the hot Arizona weather.

Room Tip: If you come in the summer try to get a room close to the pool as you will probably be there often.
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Valerie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, Guest Relations Manager at Westgate Painted Mountain Golf Resort, responded to this review, July 25, 2013
Thank you for your feedback. All of our guests’ comments are appreciated, as we are always researching areas to improve upon in order to provide our guests with the quality vacation experience. Our goal is to exceed your expectations and we hope that you will visit us again soon.
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432 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (162)
Date | Rating
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English first
Keene, Texas
Level Contributor
4 reviews
Reviewed July 24, 2013

We went on vacation for a week and stayed at Westgate Painted Mountain Resort. The resort was excellent. We needed help with direction and the staff was wonderful. When we needed to get tickets for an activity they helped with making the reservations. The staff was so helpful and friendly. We had a two bedroom villa and it was wonderful. They even had a washer and dryer for your use and they provided the soap for you to use. The heat outside did not get us down we spent a lot of time seeing places and traveling all over Arizona. There were things we did not do because they were closed for the summer, such as the zoo. But the Resort was the best. We booked through RCI...BEST STAY EVER.

Room Tip: We traveled from June 28th through July 6. You definitely want a two room villa. And don't park...
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RoseDavana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, Guest Relations Manager at Westgate Painted Mountain Golf Resort, responded to this review, July 25, 2013
Thank you so much for your feedback. We are pleased to hear that our staff was wonderful. We are always looking for areas to improve upon; so that all our owners and guests feel the comforts of a “home away from home”. We look forward to your next visit.
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Belleville, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 23, 2013

We had a 2 bedroom villa which was actually two units that were side by side. One side had a kitchenette and very large bathroom with whirlpool tub and 2 queen sized beds, the other side had a very large living room, dining combo and kitchen with everything we needed to make this stay comfortable. There was a washer/dryer combo in the closet by the dining area, very convenient. The bedroom was large with a king size bed and huge bathroom with whirlpool tub as well. Both sides opened up to a nice seating area. The only problem is that the kids were in the "studio" side and when they decided to close the connecting door, we would have to convince them to open it or go outside and use the room key for that side to gain access. The kids thought it was neat to have their own "hotel room". There were a total of 3 TV's in the 2 bedroom unit which was great, nice selection of channels to choose from. The pool was small but adequate and there were nice clean gas barbeque pits throughout the grounds. There was also sand volleyball, ping pong, basketball, tether ball, shuffle board, and a small lake behind the resort that looked peaceful. Check in and check out were very fast. We forgot our keys in the room and had to have them mailed back to us, at our expense, they used Fed Ex and it was quite expensive but we got the keys and were happy about that. We did not do the timeshare presentation and we were not approached to do so which was good.

Room Tip: We had an upper floor unit which was nice, sitting on the porch was nice rather than being on ground...
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BCullen46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, Guest Relations Manager at Westgate Painted Mountain Golf Resort, responded to this review, July 24, 2013
Thank you so much for taking the time to let us know about your experience. We train our staff to be friendly, welcoming, and helpful. We are glad that you were able to enjoy the room amenities, resort amenities, as well as our great location! We really look forward to you and your family staying with us again in the future!
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Hull, Massachusetts
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 22, 2013

The Villas were very nice and had every comfort of home. This is a nice place to stay. We had a 2 bedroom and it was very roomy and comfortable. Check-in was very fast and easy and we had a great room. We had a patio all to ourselves and a great view of the golf course. We were there during the hottest week of the summer and the A/C was chilly . The rooms were clean and being in the back had no noise issues at all. Overall we were very happy with our stay.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Boanet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, Guest Relations Manager at Westgate Painted Mountain Golf Resort, responded to this review, July 23, 2013
Thank you so much for sharing your experience. We are so happy that you had a great time. All of our staff is there to make you feel comfortable and we strive for our staff to be very friendly, helpful and knowledgeable. We are thrilled you were able to take advantage of our great location and enjoy our resort amenities. We truly look forward to exceeding your expectations again in the future!
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Olathe, Kansas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 9, 2013

Our stay at this resort, which we booked though RCI was one of the most uncomfortable we have experienced . Check-in time was to be at 4 pm; however our room was not ready until 6 pm. Staff at front desk at check-in was rude. The room we were given was smaller than most hotel rooms and crammed with out-dated furniture (table w/chairs, desk/chair, large TV credenza, dated TV, king size bed, nightstand and efficiency kitchen). The carpet was stained and needs replaced or at a minimum cleaned. The bathtub was cracked, pealing and leaked water on the floor. We were missed by housekeeping on our cleaning day and it took three phone calls to finally get service. A/C was noisy so difficult to sleep. Unit 126B needs complete refurbishment. The resort is in a good location with a steakhouse next door with good reasonable priced food. Grounds were well maintained though location of pool was not ideal.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Cat12345_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, Guest Relations Manager at Westgate Painted Mountain Golf Resort, responded to this review, July 10, 2013
Thank you for your review. We're glad that you found our resort in a good location and the ground were well maintained. Please accept our apologies regarding your issues. We are always looking for areas in which to improve, and your comments will be shared with our team. We look forward to having another chance at providing you with a relaxing visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 4, 2013

The entire staff is friendly and always helpful. From the lady at the front desk to the maintenance man. The Villas were very nice and had every comfort of home. This is a nice place to stay. The people make the difference. Dawn the check in lady was very helpful after travelosity screwed up the rooms, she fixed it in a blink of the eye.

Room Tip: The next time I'd probably stay on the North side second floor.
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carl S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, Guest Relations Manager at Westgate Painted Mountain Golf Resort, responded to this review, July 5, 2013
We appreciate you taking the time to share your experience. Our staff strives to be attentive & give great service, and we're delighted to see that you experienced that. Our staff is there to assist you in any way they can and we are happy they were able to accommodate your needs. We hope that the next time you are in the area; you will stop by again and stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vernal, Ut.
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 2, 2013

We had a studio suite. The diagram shows a night stand on each side of the bed. Ours only had one so one of us had a hard time reading in bed. The TV was very old and the picture was blurry. The mattress was saggy and soft. The furniture in the room is outdated and in need of repair. It was a very clean room. The swimming pool and spas were great. We enjoyed our stay however for the money in exchange for a living conditions we had was not good. Motel 6 has better furniture.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Slccoach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, Guest Relations Manager at Westgate Painted Mountain Golf Resort, responded to this review, July 15, 2013
Thank you for your feedback. We are sorry to read that your stay was not as satisfactory as you expected. We are always looking to improve and your feedback is of great help, we hope that you give us another opportunity to exceed your expectations in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Westgate Painted Mountain Golf Resort

Property: Westgate Painted Mountain Golf Resort
Address: 6302 E.McKellips Road, Mesa, AZ 85215
Location: United States > Arizona > Central Arizona > Mesa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 57 Hotels in Mesa
Price Range (Based on Average Rates): $
Hotel Class:4 star — Westgate Painted Mountain Golf Resort 4*
Number of rooms: 152
Official Description (provided by the hotel):
A Beautiful, Desert Landscaped Resort A remarkable vacation destination, Westgate Painted Mountain Golf Resort in Mesa, Arizona, provides guests all the comforts of a fully furnished home, all within minutes of area attractions, restaurants and a championship golf course. With a variety of onsite amenities, Westgate Painted Mountain Golf Resort offers something for everyone! ... more   less 
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Also Known As:
Westgate Painted Mountain Country Club Hotel Mesa

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