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All reviews high ceilings historic building boutique hotel original architecture few blocks great front desk staff water front numerous times nice selection hotel is great short walk downtown area the river rooms are spacious pastries argentina city
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Reviewed January 13, 2019

WE stayed 5 days there and I have absolutely no claims about our stay. Personal is very friendly and helpful, 2 pools, one on the top of the hotel and one in the bottom. Good simple bar and restaurant, with good food. Not exactly in the center but not far too. Car parking is calculated apart, it has a garage nearby. There is still a part of the hotel which is not fully reformed, so ask for the room in the reformed part.

Date of stay: December 2018
Trip type: Traveled with family
Review collected in partnership with this hotel
Thank Sasa O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamHR, Gerente at Esplendor by Wyndham Savoy Rosario, responded to this reviewResponded January 14, 2019

Dear guest,
Thank you for choosing Esplendor by Wyndham Savoy Rosario Hotel for your stay. We are glad to know that you enjoyed your stay during your trip.
We look forward to seeing you soon.
Kind regards,
Axel Starke
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 29, 2018

It's a nice hotel, with great amenities.Reasonably priced and with great staff.The location of the hotel is great, right in the heart of Rosario.Internet service fall on the minus, if you depend on good connection to be able to work, expect frustrations.

Date of stay: August 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank aspidzent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamHR, Gerente at Esplendor by Wyndham Savoy Rosario, responded to this reviewResponded August 30, 2018

Dear Guest,
Thank you for staying with us here at Esplendor Savoy Rosario Hotel. I am glad to hear that you enjoyed your stay with us and look forward to welcoming you back!
Kind regards,
Axel Starke
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 22, 2018

My stay at the Savoy was enjoyable and accommodating. After a long trip from the US, I arrived around 1:00 AM. The staff was kind and welcoming. The receptionist conversed with me in both Spanish and English with equal ease. My room was pre-paid, and this was reiterated to me upon arrival.

The room itself was a bit dated. It could use a good dose of paint and some tile replacements on the floor. The bed was comfortable, and I loved the high ceilings. There were no serious issues, but a touch up would be beneficial.

Breakfast was excellent- lots of choices. Those facturas!! The wait staff was involved without being overbearing. I also ate one at the hotel and again found the food and staff to be very good.

All of my questions were answered, and the bilingual staff was very helpful throughout my stay.

I recommend this hotel.

Date of stay: July 2018
  • Trip type: Traveled solo
    • Rooms
    • Cleanliness
    • Service
Thank UVA_Wahoo_Wah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamHR, Gerente at Esplendor by Wyndham Savoy Rosario, responded to this reviewResponded August 24, 2018

Dear guest,
Thank you for choosing Esplendor Savoy Rosario Hotel. We are sorry that you could not enjoy your stay the most. We are constantly working to improve our service in order to offer a better experience to our guests.
We expect you to give us another chance so you can see the improvements.
Kind regards,
Axel Starke
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 2, 2018 via mobile

We recently stayed here for 2 nights (Wednesday - Friday), and had a mixed experience.

When we arrived at the hotel, the staff member who greeted us seemed rather impartial to us. He wasn’t necessarily rude, but certainly not forthcoming. Once checked into our room, we had an issue with the safe since the last occupants had left it locked. We rang reception, and the same staff member came upstairs, and was rather condescending about the situation. It was almost like he thought we were incapable, including standing over my boyfriend and watching him set the safe numerous times before leaving.

The room itself was pleasant, but tired. It was clearly due a refurbishment - with there being black marks all over the walls, one of the sockets was hanging out the wall, and the bedding looked tatty with one pillowcase having a small hole in it. It became clear during the evening that we’d drawn the short straw when it came to rooms. We were located on the first floor, next to the lifts. Until past midnight, we could hear almost every word being spoken in reception and the bar area - it was extremely noisy and we struggled to sleep as a result of this. Then, from early in the morning, we were woken by loud traffic outside due to our room facing onto the busy road. When we’d finally managed to get back to sleep, we were again woken up by housekeeping knocking on our door at 8am!? Overall, our first night was a disaster and we were incredibly disheartened.

After breakfast, we decided to raise this issue with reception and see about the possibility of changing rooms. From here onwards, our trip completely transformed. The staff we spoke with on the second day were wonderful and a real credit to the hotel. When we mentioned the noise, the gentleman we spoke to did not seem surprised about our complaint and instantly took us to another room to see whether it was quieter. He arranged new keys for us and was incredibly friendly. During that afternoon, we also asked two other gentleman at reception for a recommendation for somewhere to watch the football - despite our lack of Spanish and their lack of English, they still helped us however they could and recommended a few places which was much appreciated.

The second room exhibited similar signs to the first - nice but requiring some maintenance or refurbishment. However, it was much quieter and we had a better nights sleep.

Think the conclusion is that the hotel is pleasant but needs a little bit of love. Try to avoid rooms in the lower floors due to the excessive noise levels, and the majority of the staff are helpful and a real credit to the hotel.

Date of stay: July 2018
Trip type: Traveled as a couple
Thank becdunning
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamHR, Manager at Esplendor by Wyndham Savoy Rosario, responded to this reviewResponded July 24, 2018

Dear guest,
Thank you for choosing Esplendor Savoy Rosario Hotel. We are sorry that you could not enjoy your stay the most. We are constantly working to improve our service in order to offer a better experience to our guests.
We expect you to give us another chance so you can see the improvements.
Kind regards,
Axel Starke
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 29, 2018

Great hotel, centrally situated. Very good service. Amazing historic hotel, well restored. The breakfast is good. The evening meal was a little disappointing as the last time we visited the meal was outstanding.

Date of stay: June 2018
Trip type: Traveled as a couple
Thank Marsie21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fën H, General Manager at Esplendor by Wyndham Savoy Rosario, responded to this reviewResponded July 6, 2018

Dear Marsie,

Thank you for choosing Esplendor Savoy Rosario for your stay. We are glad to know that you enjoyed your stay during your trip.
We look forward to seeing you soon.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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