Having just stayed at an outstanding hotel in Rio Cuarto, it was always going to be hard to compete. Hotel Carmen does have it's good points. It's closer to the falls than the hotels in town and the local bus stops right outside. It is only a short walk to GuiraOga, an amazing animal rescue centre and not too far from the airport. The gardens and pools are lovely, as is the outside bar area and the furniture throughout the main areas of the hotel, looks like it has all been hand carved, and is quite spectacular.
However my room wasn't very nice at all. It was quite large but the furniture was very tired and quite tatty. My bed had some metal springs poking through the sides and certainly wasn't the most comfortable bed I've ever slept on. However, all of that would have been forgiven, if I had had a nice powerful shower. It costs nothing to replace a shower head that has had it's day - and this one was well past it's sell by date. The water trickled out in some places and streamed out at right angles in others - neither of which is particularly helpful if you need to wash your hair.
Other issues were....
- They forgot to clean my room one day.
- Having spent 3 weeks travelling around Argentina where no- one even considers going out for dinner until at least 10.00pm, it was a bit of a shock to arrive for dinner at 9.45 and be told that the restaurant closed at 9.30. Yes of course I should have asked, but a sign or notice or info pack in the room would be a good idea.
- This must be one of the only hotels on the planet that closes its bar at 11.00pm and then refuses to serve any more drinks - even to residents.
Some of the bar and restaurant staff were lovely - very helpful and polite - even while they were refusing me dinner and drinks. However I didn't really feel the same way abut the reception staff. No smiles, no warm welcome and no useful information e.g. The dining room closes at 9.30!!!!
The hotel info on booking.com said there was a tours desk - well they may have had one at some point but they certainly don't have one now.
Fortunately, the waterfalls at Iguazu are probably the most amazing and spectacular sights, I've ever seen, which more then compensated for this rather mediocre hotel. Another reviewer said - you get what you pay for, but this was the most expensive of the 3, I stayed in, whilst in Argentina and wasn't even in the same ball park as the other 2.
- Official Description (provided by the hotel):
- The Carmen Hotel is located in Puerto Iguazu, 15 minutes from the waterfalls and 20 minutes from the international airport. This Argentine hotel features two swimming pools and a large garden. ... more less
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- Also Known As:
- Hoteles Carmen Iguazu Hotel Puerto Iguazu
- Carmen Hotel Puerto Iguazu