We've been there on the last week end of Jan 2012 and you can see that the hotel lost its lustre over ten years ago.
Staff is aloof (receptionist does not even look at you when taking your name and giving you your keys, both at check in and out, no cordial greeting, no smile), gives wrong directions as for shopping times in Ciudad del Este and duty free shops nearby. Hotel shops do not take credit cards. Poor quality breakfast (foul watery coffee among other), and the rooms which must have been very nice over a decade ago in a minimalist - cozy - ish way, have not been renovated since with long passe worn out upholstery fabrics. Room was not ready at check in time and had not towels when we got it, which were worn out and discoloured when they finally arrived.
The beautiful veranda sports a series of lounge beds which would be great if they were not so worn out, lost shape and upholstered in a brown faux - leather tattered fabric. Imagine sitting on the plastic at 30C in the evening. The plants in the balcony fence of my room showed that they were rarely watered and the pots were full of cigarette butts. Horrible really.
It seems that the ownership is not investing enough money for a much needed ongoing careful maintenance. No fitness centre and even if at 35C at 8pm, they close down the outdoors swimming pool switching off the ligths.
Definetely not worth the money. You can find a lot better for a few more quid.
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- Also Known As:
- Esturion Hotel And Lodge
- Esturion Hotel Puerto Iguazu