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Grand Crucero Iguazu Hotel
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Reviews (2,131)
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Reviewed July 18, 2014

We had a very pleasant stay at the Grand Crucero, and we can't say enough about the staff! They were so friendly and helpful, and they were genuinely interested not only in our experience at their hotel, but us as people. They went above and beyond to have a breakfast ready for us when we needed to leave before the time it is normally served. And a special recognition goes out to Claudia Galvalisi at reception who made our stay very memorable - she was absolutely wonderful.
The restaurant for dinner was very nice as well, especially since we did not want to venture out because it was raining heavily.
Due to some of the Iguazu Falls Park being closed because of high waters, we will return sometime in the future and will definitely stay at the Grand Crucero again.

  • Stayed: June 2014, traveled as a couple
    • Location
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    • Service
Thank fantasia1940
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia G, Director de Relaciones con Clientes at Grand Crucero Iguazu Hotel, responded to this reviewResponded August 24, 2014

Dear Guest: Thank you very much for your visit, it´s always a pleasure having the chance to assist our guests, and offering our best to make their experiences here really memorable. We are glad you enjoyed and hope you come back soon! Greetings from Iguazu!

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Reviewed July 13, 2014

The staff at the Grand Crucero was amazing and extremely accommodating. We had an extremely pleasant stay. The hotel is one of the cleanest hotels I've ever stayed at. Computers for public use were helpful with excellent wi-fi. Great breakfast and juices. Overall GREAT!

  • Stayed: June 2014, traveled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank Erica D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia G, Director de Relaciones con Clientes at Grand Crucero Iguazu Hotel, responded to this reviewResponded July 14, 2014

Dear Erica: Thank you for writing your review on TripAdvisor, we appreciate all the compliments to our service and facilities. We are glad to know you feel that way about Grand Crucero´s Staff, and we´ll keep working to offer the best to all our guests. Thanks for choosing us! Greetings!

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Reviewed July 10, 2014

Very close to Brazil borders, good wi-fi, hospitality personal, tasty breakfast, but not so variety, 15 minutes by taxi to main place of interest - Caravakas (Iguasu falls), bad internal rate of change money - use change office in 5 minutes by feet in centre direction

  • Stayed: July 2014, traveled with family
    • Location
    • Cleanliness
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1  Thank bandikot70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia G, Director de Relaciones con Clientes at Grand Crucero Iguazu Hotel, responded to this reviewResponded July 15, 2014

Dear Guest: Thank you for your feedback, it´s very important for us to know our guests´opinions, not only their compliments but their sugestions too, which can eventually help us to improve. We are glad you found at Grand Crucero a good place to relax after your tours. The hotel is not allowed to exchange currency, and the exchange rate used is the official one, strictly for payments. Whenever our guests require to exchange, our staff kindly indicates the authorized offices to do so. Thank you for choosing us, greetings from Iguazu!

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Reviewed July 7, 2014

Grand Crucero is a lovely hotel with excellent service. The breakfast was the biggest and nicest we encountered in two weeks in Argentina. Our coffee was refilled often, and there was a delicious selection of freshly squeezed juices. Our triple room was plenty big, but there was something even better...a staffed game room! The game room had a climbing structure, slide, bounce-house and ball pit that were perfect for our energetic toddler. He also used the riding toys, easels and books. There are games for older kids, too, like foosball and X-Box. This was really an excellent feature for our family, especially since it was a little too cold for swimming.

We ate dinner in the restaurant twice, and we were not disappointed. Our son celebrated his birthday here. The staff made him his own cake and topped it with a dramatic, giant sparkler! If you're traveling with kids, I highly recommend Grand Crucero.

  • Stayed: June 2014, traveled with family
    • Value
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Thank 612soprano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia G, Director de Relaciones con Clientes at Grand Crucero Iguazu Hotel, responded to this reviewResponded July 10, 2014

Dear Guest: how great is to know that your little child was able to enjoy our Playhouse! Thank you very much for your feedback, it´s really conforting for us achieving our guests´ joy and satisfaction while they stay with us. We´ll keep working with that commitment, so others can live pleasant days at Grand Crucero, as you did. It´s been a pleasure having you. Greetings!

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Reviewed July 7, 2014

A new hotel in an excellent location close to the town and the border.
We had breakfast in the hotel which was plentiful with a good choice of meats, bread, fruit and cakes.
Thank you for an enjoyable stay.

Room Tip: Excellent hotel, we had two rooms on the 2nd floor with 3 single beds.
  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Santa101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia G, Director de Relaciones con Clientes at Grand Crucero Iguazu Hotel, responded to this reviewResponded July 12, 2014

Dear Guest: Thank you for your feedback. We are glad you had a good time in our facilities with our staff´s service. We look forward to make all Grand Crucero´s guests enjoy as you did. We appreciate you took a moment to post your review on TripAdvisor. Kind regards.

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