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“Perfect for a visit to the falls” 5 of 5 bubbles
Review of Grand Crucero Iguazu Hotel

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Grand Crucero Iguazu Hotel
Ranked #3 of 48 Hotels in Puerto Iguazu
Certificate of Excellence
Monterey, California
Level Contributor
43 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Perfect for a visit to the falls”
5 of 5 bubbles Reviewed March 14, 2013

The Grand Crucero is a brand new hotel with large comfortable rooms and all the amenities you would expect in a four/five star hotel; roof-top pool, fitness center, bar, restaurant. The breakfast buffet is outstanding, among the top 5 I have experienced in my travels. The staff is very friendly and helpful and all of this at a very reasonable price. The hotel is located at the edge of Puerto Iguazu on the main highway to the Argentinian falls. There is a bus stop 100 meters down the hill from the hotel where you catch the main bus to the Falls (Rio Uruguay). You pay on board (30 pesos) and on your return trip the bus will also stop here. There is a small new shopping center across the highway from the hotel with several good restaurants where you can walk for a meal or shopping. You basically don't have to go into town. We spent three days in the following sequence: took a taxi directly from the airport to the park/falls (90 pesos), stored our bags at the park entrance (50 pesos), walked the path to the Devil's throat and took the train back, got our entrance tickets stamped so we could return for half price the next day, took the bus to the hotel. Next day, took the bus to the falls, walked all the trails and returned by bus to the hotel. The last day walked up the highway to Guira Oga a wild bird/animal rehabilitation center and took the tour (excellent) then took a taxi to the airport (100 pesos).

Room Tip: We like high floors for better views
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank gandjan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,633 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
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English first
Melbourne
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed March 2, 2013 via mobile

We stayed 3 nights, staff very friendly and helpful. The interior design
Is very tasteful and staff look to keep everything very clean.
A few issues worth discussing, I had read others on TA comment about similar things.

Toilet plumbing issues- quickly sorted however it was troubling/ stressful when it overflowed- I'm just glad it didn't flood the whole bathroom. ( for some reason I seem to have toliet plumbing issues follow me around the world! London, Bali, Melbourne and India - I'm starting to get a complex about it.. hehehe)

The lifts where out of other and we had to use the staff lifts, this wasn't an issue until the staff lift was down for a few hours)

When we turned on the lights in the room/ bathroom, 9 times out of ten, the door bell would ring. Not so good in the middle of the night the first night we leant the hard way, after that we stopped use lights for a late night/early morning pee!

The pool doesn't look to good for swimming in either, many fellow travellers took one look at the pool decided not to swim, just like us, the water looked a bit to cloudy and green- so we decided not to swim, there wa 2 people swimming, they seemed to have no issues.

As I've stated before- the staff where lovely and fixed things in their control so I cannot fault them at all!

The hotel is a bit out of town, 3 peso bus (pp)or 30 peso taxi/remiss so not to much of an issue. Bus to argentine falls is just down the path.

  • Stayed February 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank maiseyh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed March 2, 2013 via mobile

Our stay at the hotel was great. There is nothing bad to say about it. The rooms are clean and tidy,our house keeper was amazing she Always cleaned our room daily and if we needed anything there was no hassle. We were on the second floor and always had the same lady, I can't remember her name but she was so lovely and friendly. The breakfast spread here is to die for! so much food, I could have stayed all day and keep eating!!

Definitely stay here again. Highly recommend this hotel and can only see it getting better as time goes on as its only new

  • Stayed February 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank damo_thebutch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed March 2, 2013

My boyfriend and I decided to splash out on our anniversary and stay in a nice hotel. It's a four star hotel but we got five star treatment! The staff were so friendly, so attentive and soooo helpful! They advised where to go, when to go and how to go! We didn't want to leave! The pool was really nice, it was on top of the hotel- excellent for tanning! The pool itself was a very funky design! Our room was spacious and comfy! The place was place was spotless! You could have eaten off the floor, which was a surprising considering the red rock in the town. It is a brand new hotel however and they have to sort out a few kinks. There were issues with the elevator but we could use the service elevator so it wasn't really a problem at all. I would definitely recommend staying here!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sgrange2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, South Carolina
Level Contributor
3 reviews
5 of 5 bubbles Reviewed March 2, 2013

the hotel is nearly new and very well designed. The best part of the stay had to be the very, very helpful and friendly staff. They answered every question with a genuine smile and desire to be helpful. If you are staying in Iguazu, this is a great place to stay!

  • Stayed February 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CityRoots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed February 28, 2013 via mobile

This hotel is first class.

The rooms are modern and extremely clean. The hotel food is good and reasonably priced and it has a lovely rooftop pool and sun deck. It has a little travel office who were extremely helpful in helping me plan my trip to the falls and onward trip to Rio, however what makes this hotel truly first class is the service.

Some context... I was due to stay here for 2 nights to see the falls from both sides but had an accident on my first day at the falls themselves leading me to return to the hotel on crutches and with my leg in a cast and in considerable pain; and travelling solo.

The whole staff took it upon themselves to look after me, not just for practical things such as carrying plates at the buffet breakfast or helping me around town to do errands but also simply making sure I was ok on a regular basis. And of course helping me plan my (now slightly revised) onward journey.

Despite the hotel being only two months old and really busy, nothing was too much trouble over the course of the 6 nights that I ended up staying.

A special thank you to Nadia, Gabriel and the whole team for going the extra mile.

  • Stayed February 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Victoria F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, New York, United States
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed January 31, 2013

As previously told by many reviews, this hotel is still in its test phase. We really liked our welcoming at the hotel. Staff was really nice. Hotel is not in the center of Iguazu City which isnt that bad if you dont care about shopping. The cool thing is that it's really close from the Brazilian border and the bus stop for the Argentinian Falls is literally at the front of the hotel. Although still in test, the amenities are good , the pool on the roof and the solarium surrounding it being a real plus (we loved having some relaxing time after visiting the falls which can be pretty exhausting if you do all the trails). We had several problems in our room during our 2 days stay at the hotel, safe wasnt working, toilet flush was licking and above all, AC was shutting down every 5 min (temp was 94 deg F outside). That being said, the hotel understood the difficult night we spent without AC and gently offered us a night to apologize for the inconvenience.
Despite the inconveniences we experienced , our stay was still pleasant (you are visiting one of the world's 7 wonder after all), and I would rather put the hotel flaws on its recent opening. I would even come back if I could.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ilan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Crucero Iguazu Hotel

Property: Grand Crucero Iguazu Hotel
Address: Av Victoria Aguirre y Calle Tordo, Puerto Iguazu 3370, Argentina
Phone Number:
Location: Argentina > Litoral > Province of Misiones > Puerto Iguazu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 48 Hotels in Puerto Iguazu
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Grand Crucero Iguazu Hotel 3.5*
Number of rooms: 81
Official Description (provided by the hotel):
Grand Crucero iguazu Hotel is situated in one of the prime locations of the destination, just a few meters away from the most important shopping centers, main attractions and recreational areas. We offer warmth, comfort and the best service to the travellers, so they can enjoy a surpassing stay at the Land of the Falls. Grand Crucero Iguazu Hotel is capable of accommodating over 220 passengers. Its 77 rooms and 4 suites are wide, comfortable and fully equipped with air conditioning and heating, LCD TV, minibar, IDD/NDD, Wi-fi internet, safe-deposit box, laundry service and room service. The Hotel also has two restaurants, lobby bar, capacious lounges and open spaces for events and conventions, swimming pool, pool bar, solarium, gym and its own tour agency to help you organize your itinerary and excursions. ... more   less 
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