For a $490 dollars a night superior room, I expected much more.
Hands down, the facilities is amazing. A great pool, very clean and stylish rooms, although the rooms are a tad bit rundown. They could use to renovate some rooms or details in them, i.e. the television in one room was much smaller than the other.
The only thing is, that with the facilities you expect an A+ service, which isn't the case. I booked my rooms online on their website directly, and when I got there they told me they had no record of it. I even sent the reservation via email to them. Instead of offering us a complementary drink, or a discount or an upgrade, which is what a hotel of that category would usually do, they had us wait for 45 minutes for them to tiddy the room up. The restaurant good service during dinner, but poor service during breakfast. They even charge you if you want sunny side up eggs, which also isn't normal for a hotel of this price/level.
The spa is very good though, the masseuses are extremely qualified.
It is the best hotel in the area if you are looking to stay in Argentina, but for the same price I much rather stay at a better hotel in Foz de Iguazu.
- Official Description (provided by the hotel):
- Only 20' far from the airport, this exclusive five star hotel is immersed in the Iryapú Jungle. Comfort and luxury 15' far from the Iguazú Falls in perfect harmony with nature. Built with maximum respect for nature, preserving native vegetation, Loi Suites Iguazú is surrounded by magnificent trees and impressive wild life ... more less
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- Also Known As:
- Loi Suites Iguazu Hotel Puerto Iguazu