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“Excellent stay at Iguazu Falls”
Review of Loi Suites Iguazu

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Loi Suites Iguazu
Ranked #5 of 50 Hotels in Puerto Iguazu
Certificate of Excellence
California
Level 6 Contributor
465 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 244 helpful votes
“Excellent stay at Iguazu Falls”
Reviewed December 15, 2013

We spent two nights at Loi Suites and had two dinners in the restaurant. We were part of a small group. We found the service quite good. The hotel is a reasonable cab ride from the Iguazu Falls park and from Puerto Iguazu. The hotel is located in the jungle and has a beautiful setting. The rooms and facilities are quite excellent. The shower in particular was very refreshing after a hot day trekking around the falls. We found the hotel staff quite good and have no complaints about the service. There were occassional problems getting our limited Spanish through to well meaning folks with limited English but the only downside was the tip I added to a dinner check wasn't charged and the wait staff resultantly was stiffed. I didn't learn this till we were already gone for two days. It seems many of the places don't have a policy of tipping on the credit card. While we had asked the staff how to put the tip on the bill, it obviously didn't work. We learned this in BA a few days later. In any case we would happily return to this facility and recommend it highly. For the money we would choose it over the Sheraton even though the Sheraton location has much to be desired relative to the falls.

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Chingachgook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Federico O, Director de Recepción at Loi Suites Iguazu, responded to this review, December 18, 2013
Dear Chingachgook
Thank you for taking the time to share your feedback from your stay at Loi Suites Iguazú Hotel.
We are glad to know that you had a great staying at the hotel and we appreciate your opinion about our facilities.
About the tipping, is not common in Argentina to leave the tip on the credit card voucher. Anyway, all the staff appreciates your concerned about this situation.
We look forward to host you again.
Best Regards,
Federico Ocampo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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London, United Kingdom
Level 6 Contributor
87 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed December 15, 2013

If you want a stay in Iguacu away from boring chain hotels then Loi Suires is definately one I'd recommend. Surrounded by forest with a huge pool and suspended bridges, the whole structure is pretty to look at and blends nicely with it's natural surroundings. Rooms are fantastic - clean, well air-conditioned, with huge shower areas and I guess depending on the type of room terraces with views of the forest. You'll wake up to the sounds of wildlife. Just a little extra services like wi-fi would make it an even better stay.

Stayed March 2013, traveled as a couple
Helpful?
1 Thank Zhirayr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Federico O, Director de Recepción at Loi Suites Iguazu, responded to this review, December 15, 2013
Dear Zhirayr
Thank you so much for your recent visit to the Loi Suites Iguazú Hotel and for the positive feedback you have shared regarding our property.
We are working to improve our wi-fi service.
Thank you for sharing your experience with us.
I hope you would be able to come back soon.
Best regards,
Federico Ocampo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels, Belgium
Level 5 Contributor
35 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed December 13, 2013 via mobile

Beautiful hotel in the jungle. Great place to relax after flight before visiting the falls. I had absolutely beautiful room with jacuzzi on a big terrace jungle view. This hotel could be rated much higher though if service was better. I had an impression that the staff acts from the idea that guests come there just once for a couple of nights and would never come back anyway. I stayed twice in this hotel, for business purpose, and twice got the same impression. Another disappointing thing was bad connection or no connection in some rooms of wifi. If u r not bothered by bad wifi and service, then u'd surely enjoy the place and get a very good sleep overnight: they've excellent Daikin air conditioning system, extremely quiet, which will not disturb your dreams and you'll wake up fresh. Enjoy breakfast outside and off u go to the falls, which are just 20 minutes away.

Stayed November 2013, traveled on business
Helpful?
Thank NataliaC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Federico O, Director de Recepción at Loi Suites Iguazu, responded to this review, December 14, 2013
Dear NataliaC
Thank you for taking the time to share your feedback from your stay at Loi Suites Iguazú Hotel.
We are sorry to hear that the staff did not live up to your expectations; we are working to improve our performance to goal our standars of services.
Is not easy for us to provide internet connection in the heart of the Iryapú forest, but we are doing our best to improve this service. We are extremely sorry to hear this service disappoint you.
I hope that you will give us the opportunity to show you our high level of services on your next visit.
Best regards,
Federico Ocampo – focampo@loisuites.com.ar
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Zevergem, Oost-Vlaanderen, Belgium
Level 6 Contributor
151 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed December 10, 2013

this is the perfect place to stay when you visit the iguazu falls . The buildings are set with total respect of the environment and give you the opportunity to fully enjoy a tropical forest . The rooms are large and very comfortable; the pools are perfect, not only great to relax but also nice and refreshing to swim . the food is very good and reasonable, the service exquisite. I could not think of a better place. They provide all you need to go to the falls, with the same quality service.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Francoise P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Federico O, Director de Recepción at Loi Suites Iguazu, responded to this review, December 11, 2013
Dear Francoise P, thank you for taking the time to share your experience at Loi Suites Iguazú Hotel.
We are delighted to hear that you appreciated our facilities as you enjoyed our services.
Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southampton, England
Level 6 Contributor
104 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed December 7, 2013

So glad we chose this hotel, it was an experience in itself, seeing the rainforest just the other side of the balcony was spectacular. The pool area fitted well in its surroundings and the pool bar was very reasonable for food and drink. As we had an early flight, the hotel kindly provided a goody bag for breakfast which was a really nice touch.

Staff were very helpful everywhere and ordered a taxi into town for 60 pesos. Here we caught a bus to the falls so it was much cheaper than an organised trip.

Although the rope bridges were lovely, they were very squeaky when you are relaxing on the balcony and being eco-friendly with wood flooring etc, the rooms didn't have much soundproofing which could be a problem for light sleepers. On the other hand, the air is so fresh, I think anyone would be able to sleep.
A really different experience which is hard to beat and goes well with a trip to the falls.

Room Tip: Probably the top floor would be best because of the noise from above as no mats on the floor.
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  • Stayed November 2013, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank laney365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Federico O, Director de Recepción at Loi Suites Iguazu, responded to this review, December 11, 2013
Dear Laney365, thank you for taking the time to share your feedback from your stay at Loi Suites Iguazú Hotel.
We are glad to know that you had a great time staying at the hotel as well as your comments about the rainforest.
We look forward to host you again.
Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hermosa Beach
Level 3 Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed December 6, 2013

The hotel itself is gorgeous and the setting--in the middle of the rainforest--is spectacular. The room was big and beautiful; well furnished with the biggest bed we have ever seen. Bathroom was large and well stocked. Iguazu Falls is a must if you visit South America and the town itself is nice with a number of good reasonably priced restaurants. Only negative was the service in the hotel was not great.

Room Tip: We upgraded to a room on the top floor and a balcony; worth the money.
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank camolgi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Federico O, Director de Recepción at Loi Suites Iguazu, responded to this review, December 15, 2013
Dear Camolgi,
Thank you for taking the time to share your feedback from your stay at Loi Suites Iguazú Hotel.
We are sorry to hear that the staff disappoints your expectations; we would like to find out the details of your dissatisfaction to improve our performance.
I hope that you will give us the opportunity to show you our high level standard on your next visit.
Best regards, Federico Ocampo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Devon, United Kingdom
Level 6 Contributor
228 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed November 30, 2013

A beautiful and quiet location. Don't worry about the distance from the park as it's only 25 minutes by taxi. The hotel arranged taxi was very good and cost 280 pesos for the round trip. We did 6 hours in the park and saw nearly everything including the boat ride. The room is very well appointed but there were a couple of cleaning issues. Free wifi in the public areas. Breakfast good but would have liked natural yoghurt. The restaurant was variable, see separate review. Very comfortable and the pool complex is beautiful.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Federico O, Director de Recepción at Loi Suites Iguazu, responded to this review, December 15, 2013
Dear Paul M,
Thank you for taking the time to share your feedback from your stay at Loi Suites Iguazú Hotel.

We are glad to know that you had a great staying at the hotel as well as your comments about the National Park.
We are sorry to hear that the room cleaning disappoints your expectations, we will check it with our Housekeeping manager to improve this issue.
And, of course, we will review the Restaurante feedback with our Food and Beverage Manager in order to avoid any future occurrence.

We look forward to host you again.
Best Regards,
Federico Ocampo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Loi Suites Iguazu

Property: Loi Suites Iguazu
Address: Selva Iriapu Sin Numero, Puerto Iguazu 3370, Argentina
Location: Argentina > Litoral > Province of Misiones > Puerto Iguazu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Puerto Iguazu
#2 Romantic Hotel in Puerto Iguazu
#3 Luxury Hotel in Puerto Iguazu
#3 Spa Hotel in Puerto Iguazu
#7 Family Hotel in Puerto Iguazu
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Loi Suites Iguazu 5*
Number of rooms: 160
Official Description (provided by the hotel):
Only 20' far from the airport, this exclusive five star hotel is immersed in the Iryapú Jungle. Comfort and luxury 15' far from the Iguazú Falls in perfect harmony with nature. Built with maximum respect for nature, preserving native vegetation, Loi Suites Iguazú is surrounded by magnificent trees and impressive wild life ... more   less 
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Also Known As:
Loi Suites Iguazu Hotel Puerto Iguazu

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