This hotel is located in a remote area with few restaurants or bars nearby to visit. Bright and airey reception, so clean, modern and chic that anything other than a good impression was impossible. Good room, comfortable bed (the usual awful pillows though!) but the bathroom was horrifically designed. The bath ran down one side of the room opposite the wash basin. At the top was a faux marble head which had one right angled edge just waiting to be bumped into. And I jammed my thigh against it which was a painful experience. The corner really needs to be rounded to avoid this happening. No plugs in the basin despite notices everywhere reminding us of the importance and value of water. And the lifts (elevators) weren't behaving at all. One was out of order throughout, the remaining one had a life of its own and, like the Grand Old Duke of York went up and down at random. On one occasion I was stranded on the rooftop for 30 minutes and had to 'escape' down a metal stairway at the side. One woman in my party was trapped similarly and hurt her ankle when she had to use the stairs. Not good for a top quality hotel methinks. So, what was so good to get this rating? The staff were quite excellent: friendly, polite and helpful. The breakfast was the standard fare. I'd eaten so much scrambled egg that I was in danger of becoming Humpty Dumpty but I didn't fall you'll be relieved to hear. The main restaurant produced a magnificent, truly magnificent buffet at a very reasonable cost one evening. The views from the rooftop (should you dare to go there) are inspiring and majestic and made the odd discomfort acceptable. The reason to go there is to visit the waterfalls and this is an absolute MUST for any traveller from eight to eighty. While we were there, there were several armed police stationed outside. I thought they had heard of me and there to give protection but it would appear there was another far more important person staying there. Just hope he didn't need the lift! Would I recommend? Absolutely. You won't regret it and you will come away fitter than ever!
- Official Description (provided by the hotel):
- An unique location on the three borders landmark, this sophisticated 5 stars, offer an amazing view on the junction of Parana and Iguazu River. ... more less
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- Also Known As:
- Amerian Portal Del Iguazu Hotel Puerto Iguazu