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“Most bases covered.” 4 of 5 bubbles
Review of Amerian Portal del Iguazu

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Amerian Portal del Iguazu
Ranked #5 of 48 Hotels in Puerto Iguazu
Certificate of Excellence
GreenLeadersPlatinum level
Jax, FL
Level Contributor
164 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
“Most bases covered.”
4 of 5 bubbles Reviewed October 28, 2012

First hotel I've been in where room safe was mobile. Had to have them secure it to wall which it was previously anchored. Usually is secured to closet. Even still, it had been pulled from the wall twice before. Otherwise, whoever is cooking in the kitchen seems to know what they are doing. It's at goumet level. Had seafood soup, salad, tenderloin, & cocoa cataratas. Mgmnt needs to bone up on wait staff training though. Boca behind hotel is also good but nongourmet. It's slightly more but portions and service were better. Towels down if you require changing. Doesn't seem to be automatic in Argentina. If you're from a N. American big city, walking into town is nothing.

Room Tip: Would second high room facing pool.
See more room tips
  • Stayed October 2012, traveled with family
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Dara50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,562 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (84)
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English first
Nelson
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed October 7, 2012

4 nights here, good quiet location, great views over the Brazil and Paraguayan border.
Slightly out of town, but taxis in are cheap. v. good staff, hotel restaurant was good value.

Central hotel atrium area is spectacular, good spa, lovely grounds and lovely pool

  • Stayed August 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NickFerrier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comercial I, Director de Relaciones con Clientes at Amerian Portal del Iguazu, responded to this review, October 10, 2012
Dear guest!

Thank you for choosing to Amerian Portal del Iguazu, and discuss every detail of your stay.



See you in a future visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 30, 2012

Stayed here as part of our 40th wedding aniversary South American tour.What a fantastic hotel location and you must ask for a river view where from your room,apart from seeing the pool(very inviting)you can see three countries where the river divides them,Paraguy,Brasil and Argentina.
Could have stayed longer but hopefully will be back there.Very clean and all the staff very friendly and could not do enough.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JOE P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comercial I, Director de Relaciones con Clientes at Amerian Portal del Iguazu, responded to this review, October 3, 2012
Dear

Thanks for all the comments about the Hotel Amerian Portal del Iguazu.

It is a great contribution to the team hotel to share the experience with your stay.

The hope for a future visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
874 reviews
275 hotel reviews
common_n_hotel_reviews_1bd8 516 helpful votes
4 of 5 bubbles Reviewed September 25, 2012

I had room 101 which had a great view of the hotel pool and of the river. It was large, comfortable with mini-bar, flat-screen TV with about 60 cable channels including CNN. The room had a french-balcony which was more of an architectural feature. The buffet breakfast is excellent.

There is excellent and free wi-fi and you are given the password along with your key card. There are also four computers in the lobby for public use.

It is an atrium style hotel and rooms ending 01,03,05,07 and 09 are directly over the restaurant on the lower level. Noise filters up and being in room 101, I could hear dishes and music coming from the restaurant. It was not bothersome, but being on a upper floor my prevent this problem.

The outdoor pool is lovely with lots of lounge chairs and towels available.

The hotel is almost across the street from the viewpoint for the three rivers. There is a row of souvenir shops on the walkway going down to the river; but continue on down to the walkway next to the river and you will find artisans offering very nice and inexpensive hand-make jewelry.

This is also the bus stop and it is a 2 peso ride to town.

Room Tip: Ask for a river view room on a high floor.
See more room tips
  • Stayed September 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Esther P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntington Beach, California
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed August 26, 2012

Certainly one of the better hotels in the region of Iguazu, but neither the quality of the rooms, gym, breakfast nor the service are worth the prices they ask for. The quality and assortment of the food could be better. The staff didn't seem to care much about our wellbeeing. All in all by far not a five nor a four star hotel.

  • Stayed August 2012, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Richard92646
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comercial I, Gerente General at Amerian Portal del Iguazu, responded to this review, August 27, 2012
Your comment is welcome to watch for better performance. We work and we are enabled to provide a high quality service. It is worth noting in numerous comments on this page and others, guarantee that our staff is committed and helpful, we really take care of their wellbeing and quality according to the level of hotel. Gym machines are being renovated, is the only hotel that has vibrating platforms and beds with the presence of pilates instructor. We are making a change in our menu with more variety of dishes with regional distinction.
We will be communicating to your mail so we can keep track of their experience, and to detect differences you mention.
Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed June 14, 2012 via mobile

With so many hotels to choose from in this area, you can't go wrong here. Lovely rooms, very spacious and a gorgeous pool area. I wished I was staying longer!

Stayed April 2012, traveled with friends
Helpful?
1 Thank LeighY123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comercial I, Director de Relaciones con Clientes at Amerian Portal del Iguazu, responded to this review, June 19, 2012
Dear:


Thank you very much for sharing your experience in Amerian Portal del Iguazu, and recommend it as an excellent option. We hope your stay has been memorable.
We invite you to Know our new spaces in the SPA with the better view......
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level Contributor
39 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed May 29, 2012

The hotel is located on the tripartite border with Paraguay and Brazil, the view from the pool area and pool view rooms is a definite plus for this hotel.

The town centre is a 5 minute taxi ride away, or even walkable if you're of a mind for some exercise in the heat. There are some great steak restaurants in town, the Argentinians certainly know how to cook a steak, however if you are looking for anything else you may be a little disappointed.

Breakfast in the hotel is ok, the normal spread of fruit / cheese / cold meats / and pastries, nothing special but perfectly acceptable, we didn't have any other meals in the hotel so can't make any comments there.

We saw some reviews before we travelled complaining about the attitude of the reception staff, as far as we are concerned whoever wrote those reviews must have stayed at another hotel. Reception staff were friendly and efficient, spoke English very well and didn't even smirk at my attempts at Spanish, they even made helpful comments.

There isn't much more to say about this hotel, it was clean and modern, had all the usual facilities and well trained staff, it deserves the 4 star rating.

Room Tip: If you want to have your room door open, go for a pool view room, the ones facing the front look ove...
See more room tips
  • Stayed January 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Adam C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Amerian Portal del Iguazu

Property: Amerian Portal del Iguazu
Address: Av Tres Fronteras 780 y Av Eduardo Arrabal, Puerto Iguazu 3370, Argentina
Location: Argentina > Litoral > Province of Misiones > Puerto Iguazu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Puerto Iguazu
#3 Luxury Hotel in Puerto Iguazu
#3 Spa Hotel in Puerto Iguazu
#4 Business Hotel in Puerto Iguazu
#5 Family Hotel in Puerto Iguazu
#5 Romantic Hotel in Puerto Iguazu
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Amerian Portal del Iguazu 4*
Number of rooms: 102
Official Description (provided by the hotel):
An unique location on the three borders landmark, this sophisticated 5 stars, offer an amazing view on the junction of Parana and Iguazu River. ... more   less 
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Also Known As:
Amerian Portal Del Iguazu Hotel Puerto Iguazu

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