Having made a booking well in advance and with e mailed confirmation we were astonished to be told on arrival that there were no rooms available. We showed the reception staff the e mail from the owner of the property and also showed them that our booking was marked in their own reservation book, clearly visible on the reception desk. Still no rooms available, When we asked how this could be the very young girl said "our manager is useless" and shrugged. Meanwhile an Argentinian family of six complete with very young children and grandma was getting the same story from the other "receptionist" and they had paid in advance. They departed muttering something about a lawyer.
We luckily managed to find somewhere not too far away which was fine. In fact we were glad to be there since, during the course of our argument I had seen into one of the rooms at HostelSweetHostel and overheard mutterings from some of the guests. Pretty nasty.
During the course of our stay we mentioned our experience to a couple of taxi drivers. The reactions were identical - a wry smile and confirmation that this happens all the time at HostelSweetHostel.
The place should be shut down.
- Official Description (provided by the hotel):
- Located on a beautiful brick road (no car sounds) only a block and a half away from the bus station it is set in a tranquil setting surrounded by trees and native plants only two blocks from downtown.The brand new private rooms and dormitories are richly decorated with local artisan crafts. Most of them include air conditioning, en suite bathroom and comfortable new mattresses.Private rooms are furnished with plush mattresses, box springs, and some of them has cable TV, and the most importante thing, you'll be able to sleep without noises.Each day begins with a complinetary hearty breakfast (Ham, Eggs, Corn Flakes, Milk, Bread, Butter, Jam, Fruit, Coffee, Tea, and Juice) by the swimming pool. Later enjoy reading, relaxing or drinking a refreshing cocktail in a hammock.A fully equipped kitchen allows guests to prepare their own meals throughout the day. Travel agency, & free wifi even in some of the rooms are available as well.Our Staff, included me, the owner, provides the most ideal place to chill out and enjoy your stay. We are pleased in giving you advice of what to do . Almost every night we prepare a big barbecue for having a good time and for you to enjoy your stay at the waterfalls lands. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Priceline and HostelWorld so you can book your Hostel Sweet Hostel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.