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“Looks great, careful with your room selection”

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Del Bono Park Hotel Spa & Casino
Ranked #1 of 11 Hotels in San Juan
Certificate of Excellence
Santiago, Chile
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Looks great, careful with your room selection”
Reviewed July 15, 2012

Very high quality hotel for a city the size of San Juan. The rooms are attractive, modern, and clean. The hotel is relatively new, and it certainly shows in the fit, finish, and overall look of the rooms. Service is good, the hotel is large an spacious.

But be careful where your room is located, and try to be as far away from the Casino as you can. I had one insupportable night with music from some sort of event that was going on at the casino. I have stayed at the hotel multiple times, and this seems to be more of a problem on Friday/Saturday nights, and less of an issue during the week.

Be warned that the hotel location is not central at all, and you will be isolated from San Juan restaurants and the more "character" parts of the city. There is however a full service grocery store beside the hotel, so it is no problem to grab a good bottle of Argentinean wine and some cheese if you are feeling burnt out on restaurant meals.

Room Tip: As far away from the Casino as you can if you are staying Friday/Saturday
See more room tips
  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank matrix0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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344 reviews from our community

Traveler rating
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    30
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44
90
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155
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Iowa
Level Contributor
98 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed July 14, 2012

This is my fifth trip to San Juan and my fifth stay here. The staff has always been helpful and patient - my Spanish pronunciation is probably painful for native speakers.

The rooms are quite beautiful, spacious with a large, comfortable king sized bed. Plenty of pillows are available, as well as a desk and free-standing table with three chairs in the room.

The bathroom in some rooms is all connected - the toilet next to the bath tub, which turns to the shower (separate), while in others the toilet is in a separate compartment - same design, just a wall between the bath and toilet.

Breakfast buffet has numerous choices and is available until 10:30 am. The Cava restaurant is open late, in typical Argentinean fashion, and has always been delicious. Room service is more limited, but always prompt.

The pool and spa are also options, though I have never partaken. The casino is attached, but not so you have to enter through it. Currently they will give you 100 Pesos to spend there.

I love this hotel and will continue to enjoy it!

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JBry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 27, 2012

If you want good service ask for patricia and el some they will make your vacation work wild..

  • Stayed October 2011
    • Cleanliness
Helpful?
2 Thank abelitooo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
96 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed August 22, 2011

I stayed here for a few nights with some business associates, so I did not spend much time using the amenities. This is definitely an upscale hotel, with cool architecture and interesting room design / decor. The bed was comfortable and the room had a desk and large bathroom. The room did not have carpet, which gave it a minimalist look. The service at the bar and large restaurant downstairs was great - very nice and helpful staff. The Casino was separate from the hotel and not open all the time, so you don't need to walk through it to get to your room or anything else. Please note: The hotel is an atrium-style, so that means some guests will hear noise from the lobby, depending where your room is located. Your best bet is to choose a higher floor. Also, I'm not sure if all the front desk staff speaks English. Be sure to check on this before you book!

  • Stayed April 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Marla C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buenos Aires
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 26, 2010

The hotel is very nice and clean. However, during our stay, somebody was working 10 cm next to the entrance of our room during 'siesta' time...WITH A HAMMER...we couldn't make that stop even after we complained to the front desk. Also, the restaurant was closing early that day, due to some maintenance work that needed to be done...we had to have a sandwich in the Hotel's Casino, which was not good at all...Finally, the hotel was quite nosy in general (I think due to it's design) and very cold.

  • Stayed July 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ferhlopez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 2, 2010

I did stay at del Bono Park in May 2010 for two nights. The room was of a high standard. Staff was very attentive and polite, speaking excellent English.The hotel is modern with a high open atrium and a thrilling glass bridge on the third floor. There is a very nicelly located restaurant on the ground floor.

Tad

  • Stayed May 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tad1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed April 30, 2010

Was here for a night for a meeting. Hotel is a bit gaudy being a casino, but it's relaxing, and pretty quiet. Huge bath and shower (though the glass panel for the shower was cracked and water was leaking on to the carpet). Friendly front desk staff who were happy to allow a late checkout when our meeting ran late.

The restaurant food is a bit average. Steaks were overcooked, and some of the other food came out barely warm or cold. Wine selection was good, as to be expected in this part of the world! Breakfast had heaps of options and was good though.

  • Stayed April 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tachOz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Del Bono Park Hotel Spa & Casino

Property: Del Bono Park Hotel Spa & Casino
Address: Av. Jose Ig de la Roza 1946 Oeste, San Juan, Argentina
Location: Argentina > Cuyo > Province of San Juan > San Juan
Amenities:
Bar / Lounge Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 11 Hotels in San Juan
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Del Bono Park Hotel Spa & Casino 4.5*
Number of rooms: 100
Official Description (provided by the hotel):
San Juan's only five star property is the best accommodation option for those looking for excellence in service and modern facilities. ... more   less 
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Also Known As:
Del Bono Park Hotel San Juan
Del Bono Park Hotel Spa And Casino

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