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4 - 9 of 429 reviews
Reviewed July 24, 2018 via mobile

Forst of all hotel looks very nice lobby restaurant. But room conditions are terrible
1. Heater in room was disconnectedfeom other power source could not find cable.
2. Room is too small no desk for work
3. Hot water is a big deal let the hot water run cause it was cold after 5 min bathroom started to flood.
This by far the worst hotel iv stayed

Date of stay: July 2018
Trip type: Traveled on business
Thank rubio553
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMendoza, Gerente at Hotel Mendoza, responded to this reviewResponded July 26, 2018

Dear Sr/ Miss:

We are very sorry abou all you concerns. Did you let us know about the problems you had? Maybe we could solve it

Best regards,

Mercedes

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 10, 2018 via mobile

hotel must , take into consideration some important things,

first of all, we are in the middle of a cold nasty winter, should repair inmediatly, heat and hot water. In addition, shower in order to work, must wait, at least 10 minutes to have hot water.

Date of stay: June 2018
Trip type: Traveled with friends
Thank Gloria P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMendoza, Gerente at Hotel Mendoza, responded to this reviewResponded June 12, 2018

Gloria.

We are very sorry about your days here in our Hotel. We never have those type of problems, but you are right we are having a very cold days. So we will take in consideration your requests.

Sorry again. Hope you come whenwe have better wheather.

Best regards,

Ana

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 22, 2018 via mobile

This was the least successful hotel of a 3 month trip.

Pro: Good location , helpful staff, clean

Cons: Tiny, dated bedroom, smokey hallway, basic breakfast offering, grubby looking pool ( beyond tiny), poor value for the standards offered, unreliable wifi

Date of stay: February 2018
Trip type: Traveled as a couple
Thank MiaMayo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMendoza, Gerente at Hotel Mendoza, responded to this reviewResponded February 27, 2018

We greatly regret our Hotel did not meet your expectations of a three star hotel.
We are also glad that the location, staff and cleaning were to your liking

at your service

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Reviewed January 2, 2018

The location is useful for business trip and for tourism, the hotel seams to be renovated but the service is a complete disaster. I booked a family room (3 beds plus double bed apartment) the first night once I arrived, the lock was not working, I went to reception 3 TIMES and receptionist did not do anything to help me, finally she sent someone that after remove the full lock system I've been relocated to other room, the room's (number2) toilet smelled terrible (sewage) when I flushed wc, floor was completely wet..(was 1AM nobody helped me). the following day I've been relocated to other room(number 3). The restaurant (last floor) is an small area that I waited nearly 30 min to get a table.
The breakfast poor...so poor...the lady working over there, lack of education at all.
And receptionist have no idea what is the concept of "clients".

Room tip: ....IF you can't find nothing better...get it
Date of stay: December 2017
  • Trip type: Traveled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Flavsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMendoza, Gerente at Hotel Mendoza, responded to this reviewResponded January 3, 2018
Google Translation

Estimada Flavia lamentamos mucho los inconvenientes y que su estancia no fuese lo que esperaba.

Le agradecemos mucho sus comentarios y le pedimos discilpas


a su entera disposicion

saludos cordiales

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Reviewed January 2, 2018

A hotel with a great location, near restaurants and bar. Breakfast quite good. A little bathroom with warm water. The air conditioner unit rather old but it worked in the 37 C.
The personnel very helpful,

Date of stay: December 2017
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank Rigoberto G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMendoza, Gerente at Hotel Mendoza, responded to this reviewResponded January 3, 2018
Google Translation

Muchas gracias por elegirnos y por sus comentarios.

Le pedimos disculpas ya que el restaurant se encuentra cerrado para año nuevo y en este caso estuvo cerrado hasta el 02/01 por remodelacion, esperamos pueda conocerlo en su proximo viaje

saludos cordiales

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