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Mendoza
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Traveler rating
2,378
1,027
283
86
74
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All reviews wine bar q grill concierge desk beautiful hotel huge bathroom rain shower rooms are spacious plaza independencia mountain view nice pool central location hotel restaurant luxury hotel the heart of the city the main square wine tour uco valley
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Reviewed 4 weeks ago

This is probably the best hotel staff I've ever had the pleasure to interact with, they helped me in absolutely everything and were keen on giving me useful advice about the city, restaurants and transportation. Totally worth it!

Date of stay: January 2020
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank IgnacioAEs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Park_Hyatt_Mendoza, GM - Miguel Ángel Bermejo at Park Hyatt Mendoza, responded to this reviewResponded 4 weeks ago

Thank you very mich Ignacio for such a positive review!

We hope you had a great time while staying with us.

have a great day

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 16, 2020

High quality in every way. Service is exceptional. Rooms and bathrooms large, well furnished, quiet, and clean. Front desk and restaurant staff helpful and attentive. Best location in the city of Mendoza

Date of stay: January 2020
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank William T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Park_Hyatt_Mendoza, GM - Miguel Ángel Bermejo at Park Hyatt Mendoza, responded to this reviewResponded 4 weeks ago

Thank you very much William for your review!

We hope you have a great stay with us and you enjoyed your visit to Mendoza.

Have a great day

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 14, 2020 via mobile

Perhaps one of better hotels in Mendoza. Fast and efficient check in, good restaurant on site, comfortable rooms with a bit twisted design(garderobe inside toilet??). Pool is quite small for large hotel ..all in all good choice.

Date of stay: January 2020
Trip type: Traveled with friends
Thank Dena_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Park_Hyatt_Mendoza, GM - Miguel Ángel Bermejo at Park Hyatt Mendoza, responded to this reviewResponded 4 weeks ago

Thank you very much Dena for your review!

We hope you had a satisfying stay with us and you enjoyed the time in the hotel.

have a great day

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 14, 2020

It's a lovely hotel, but they have a not so lovely practice of converting the dollar-based room rate at a higher exchange rate than the interbank rate (about 5% higher), then charging that amount back to foreign credit cards in pesos. It ends up making your room rate about 5% more expensive in dollars than was quoted when you book.

I'm not usually picky about small fees and such at hotels, but this is clearly not an honest practice, and the hotel defended it as standard practice when I've never seen this anywhere else in my 15 years traveling to Argentina. Hope it changes.

Date of stay: January 2020
    • Value
    • Sleep Quality
    • Service
Thank estranger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Park_Hyatt_Mendoza, GM - Miguel Ángel Bermejo at Park Hyatt Mendoza, responded to this reviewResponded 4 weeks ago

Dear Guest,

We are aware that our team has studied closely your case and gave you an answer via email about the resolution of this case.

We apologize for any inconvenient suffered through out your stay and dont hesitate to answer the email in case you have any further questions.

Have a good day

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 13, 2020 via mobile

Lovely hotel - which provided a very luxe and comfortable stay. We were visiting as a couple and hotel didn’t feel that corporate at all - really nice.
Great location to restaurants and bars and vineyards are only a 20 minutes or so away. Likely best location in Mendoza city.
Pool is great too.
Top facilities.
Very helpful and kind staff - great customer service.
Great rooms.
Highly recommend.

Date of stay: January 2020
Thank lmcphils
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Park_Hyatt_Mendoza, GM - Miguel Ángel Bermejo at Park Hyatt Mendoza, responded to this reviewResponded 4 weeks ago

Thank you very much for your kind review!

We hope you have a great stay with us and you could enjoy all that Mendoza has to offer,

Hoping you visit us again soon,

Have a great day

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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