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“Not reliable booking system”
Review of Ibis Mendoza

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Ibis Mendoza
Ranked #39 of 84 Hotels in Mendoza
Reviewed July 26, 2012

We booked a couple of rooms for our 5-member family, using their internet booking system. When we arrive, desk people kindly show us that they only have 1 room reserved for 2 people. Nothing that we stated at the system, like 2 rooms or an additional bed was in their information system. It was winter vacations time, so the hotel was crowded and they can't find another room for us. Very disappointing. At least, desk people call some other hotel (Hotel Inti) and they were able to accomodate us.

  • Stayed: July 2012, traveled with family
    • Location
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Thank ACC17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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26 - 32 of 824 reviews

Reviewed July 1, 2012

One of the best Ibis hotels in terms of value. The hotel is not situated close to the city so you have to take a taxi back and forth to all the sites if you don't have a car. The breakfast is basic. 5 minutes walking distance is a large shopping mall with food court. Some of the staff were not the most helpful but other staff were very charming and helpful. Most importantly, the rooms are clean and you will get good sleeping quality.
Stayed in April 2011.

  • Stayed: August 2011, traveled as a couple
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Thank litamin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisMendoza, General Manager at Ibis Mendoza, responded to this reviewResponded August 13, 2012

Dear Arnaud Faupein:

We very much appreciate your comments regarding your stay at the Ibis Mendoza. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Rodrigo Corgniati
Gerente General
Ibis Mendoza

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 30, 2012

The Ibis Mendoza is what you expect, fairly basic but clean and comfortable for it's price range. The problem is that it's in the middle of nowhere surrounded by a big, ugly Carrefour, a small, tarmac area with a circus camped on it, a highway and the rest is low end private housing. It's the kind of district where you don't feel at all comfortable about walking at night and anyway, where is there to walk to? We spent two nights there and then moved into Mendoza. No complaints about the Ibis other than it's been built in entirely the wrong place...

  • Stayed: April 2012, traveled with friends
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Thank Peckhamgypsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 25, 2012

  • Stayed: April 2012, traveled on business
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Thank pierrekau
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed November 28, 2011

The hotel is located in the suburb Guaymallen, next to the Carrefour supermarket and very close to a big and very nice shopping mall. Taxi to the city centre costs about ARS 25. The hotel offers a very good value for money. Clean rooms with comfortable beds and air-conditioning. The room rate is ARS 229 inclusive of 20% taxes (= USD 54). Small buffet breakfast is not included in the room rate and costs extra ARS 28 (= USD 7).

Room Tip: The rooms are all identical and there are only two floors apart from the ground floor.
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  • Stayed: November 2011, traveled as a couple
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1  Thank vladmuc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2011

I forgot my photograf canera and i try for one week contact for recepcion. They find my camera but says is no possible to send to Brasil. Now i contact Fedex and i try contact but a no answer me more. I very sad because for me this problem is very easy to resolve but the recepcion people no think this.

  • Stayed: August 2011
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Thank Lhrigo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2011

Basic hotel with basic everything. Besides the room, you have to pay for everything. Wifi is free only in the lobby. I guess for the price, It is nice to have a clean bed and a nice shower. Other that that, it is a IBIS hotel. and they are cheap, no frills and plain and simple. The hotel is located close to a big supermarket and they have a basic restaurant, but clean and somewhat cheap. For breakfast you have to pay, since nothing is free here, not even a cup of coffee.

  • Stayed: August 2011, traveled solo
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Thank lreyes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ibis Mendoza

Address: Lateral sur acceso este 4241, Mendoza 5521, Argentina
Location: Argentina > Cuyo > Province of Mendoza > Mendoza
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #39 of 84 Hotels in Mendoza
Price Range: $50 - $72 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Mendoza 3*
Number of rooms: 83
Official Description (provided by the hotel):
Facing the Mendoza Shopping Plaza, the Ibis Mendoza hotel is 12 km from Francisco Gabrielli airport and 5 km from the city centre. A starting point for numerous visits, the hotel offers many possibilities: organisation of seminars in the meeting room, LA TABLE restaurant and bar open 24/24. 83 air-conditioned rooms are available for booking and free parking is provided. Three rooms are accessible to disabled persons. ... more   less 
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