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“Roaches”

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Apart Hotel Mendoza
Ranked #81 of 84 Hotels in Mendoza
Orange Beach, Alabama
2 reviews
“Roaches”
Reviewed July 14, 2012

We stayed February break. Found 2 roaches crawling around, the last one, crawling on the ceiling, was found by my kids who freaked out. Upon returning home and opening my suitcase, what to my surprise do I find but one more little "friend" who ran like lightning and tried to hide under my couch. Fortunately I was able to get it.

I was not satisfied with my recent stay at this resort. I brought the issue up to the attention of the staff and was told many times that they would spray the room only to find roaches when we returned. In addition, the staff was not helpful in resolving the issue and were very nonchalant about our displeasure. This is not what I would expect at a hotel. Dissapointing!

If you plan to visit Mendoza there are better choices as far as location.

  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emma S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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89 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
virginia beach
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 11, 2012

The hotel is horrible starting from the rude front desk service personnel and ending on filthy rooms and lobby area. The hotel needs some major renovations and new cleaning staff as everything around is very, very dirty.

I will not be using the hotel again, there are better for the price. We booked last minute and won't be doing that again.

Whoever is giving the hotel a good review is lying to you. Disappointed!!!!!

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anthony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Apart Hotel Mendoza

Property: Apart Hotel Mendoza
Address: Salta 1244, Mendoza M5500ASP, Argentina (Formerly Apart Hotel Family Garden)
Location: Argentina > Cuyo > Province of Mendoza > Mendoza
Amenities:
Kitchenette Swimming Pool Airport Transportation
Hotel Style:
Ranked #81 of 84 Hotels in Mendoza
Price Range (Based on Average Rates): $
Hotel Class:3 star — Apart Hotel Mendoza 3*
Number of rooms: 23
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