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“Great Food - don't go hungry”
4 of 5 bubbles Review of Grill Q

Grill Q
Ranked #39 of 572 Restaurants in Mendoza
Certificate of Excellence
More restaurant details
Restaurant details
Good for: Special occasions, Local cuisine, Large groups, Bar scene, Business meetings, Families with children
Dining options: Lunch, Dinner, Late Night, Buffet, Free Wifi, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Validated Parking, Waitstaff, Wheelchair Accessible
New York City, New York
1 review
“Great Food - don't go hungry”
4 of 5 bubbles Reviewed January 4, 2012

This restaurant is excellent. BUT - be warned that the service staff is extremely slow. Our dinner - Shrimp risotto was our favorite entry - was delivered in a timely fashion but other sitting around us had arrived before us and were not eating their first course when we left. The hostess tries to "control" the flow in the restaurant by waiting to hand out menus? I am not sure this is helpful - just irritating. The kitchen is open air so one can view the chefs while you are waiting (which also made it clear it was the kitchen waiting for the orders!!)

They have a very good wine by the glass list as well. I am gluten free and had no problems ordering a very good meal here.

Helpful?
Thank brandim462
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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281 reviews from our community

Visitor rating
    142
    78
    37
    17
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Brixham, United Kingdom
Level Contributor
355 reviews
238 restaurant reviews
common_n_restaurant_reviews_1bd8 265 helpful votes
“Horrible”
1 of 5 bubbles Reviewed November 19, 2011

The one thing you can rely on in Agentina is getting good steak. You only have to look at the quality of the meat and the equipment they have... and at the Q Grill they have a pretty good, ultra modern grill and several chefs...

So how could they produce the miserable, grey piece of meat they served up for me? Especially after asking for it to be cooked medium rare?

Easy. They began cooking it before we had finished our main course, then reheated it when we were ready. We realised afterwards we'd watched them do this, but hadn't realised it was my steak they were cooking. After all, why would you need to do that? It isn't as if steak takes long to cook, particularly if requested medium rare...

Most disappointing of all was that whilst the chef responsible had the grace to accept he had made a mistake and apologize, several times, the duty manager at the Park Hyatt tried to bluster, telling me that 'this was how we cook it in Argentina' and then (when I commented on a great steak eaten at Francis Mallman's 1884 restaurant) saying that he would 'have to ring the chef at Francis Mallman to check this.' No grace. No quality. Not what you expect at the Park Hyatt.

Perhaps their lack of care was summed up by their suggestion that they would put my wife's dish somewhere to keep warm whilst they cooked me an alternative steak. Not redo it. Put it somehere to keep warm.

It was a pity, because all our initial impressions of this restaurant had been good. A nice, spacious dining room, good starters, a good wine list with some really interesting bottles, prices on the reasonable side, and pleasant, helpful staff.

But go here again? When there are so many good alternatives in Mendoza? And when the duty manager makes it so clear that he neither accepts any fault or is prepared to do anything about it?

No thanks. Be warned.

  • Visited November 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank MontrachetJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santiago, Chile
Level Contributor
59 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
“Best meal in Mendoza”
5 of 5 bubbles Reviewed November 10, 2011

This meal was by far the best meal we had in Mendoza. The meat was cooked to perfection for everyone at the table.
The wine menu is great and you can also buy wine next door at the Vines bar and they will open it for you here with a corkage fee, however the waiters offered excellent recommendations and not always the most expensive which is often the case.
As it is in the Hyatt we expected it to be far more expensive that normal restaurants but it was not.

  • Visited November 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank theshua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
12 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Perfect Meat”
5 of 5 bubbles Reviewed November 8, 2011

This restaurant has one of the best meats I've tried in Mendoza. As a starter I had the empanada which were excellent. Then the filet mignon which had a great sauce. Can really recommend this restaurant to anybody!

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Tmerman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“¨THE Bbq¨”
5 of 5 bubbles Reviewed November 7, 2011

We took the Culinary Experience wine tour with Mendoza Holidays and they took us to Mallman, 7 Cocinas and Q Grill. We really loved the variety of meats at the Grill, tasted different delicious cuts, superb wines at affordable prices....definetly a great bbq argentinian experience !!

Visited November 2011
Helpful?
Thank Terry L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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