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“Very good facilities and location”
Review of Diplomatic Hotel

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Diplomatic Hotel
Ranked #8 of 84 Hotels in Mendoza
Certificate of Excellence
Rio de Janeiro, RJ
Level 6 Contributor
113 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Very good facilities and location”
Reviewed August 10, 2014 via mobile

Overall it is very good
Staff is friendly and knows welll the area.
The rooms are very spacious and nice. We stayed at the 12th floor and the view was very nice.
The breakfast has a very nice "media luna", but could have better selection of breads.
The gym is aok, but could be better for the hotel level.

Stayed August 2014, traveled as a couple
Helpful?
Thank VCMoreira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DiplomaticH, Gerente at Diplomatic Hotel, responded to this review, August 14, 2014
Dear VCMoreira

We appreciate your kind assistance for having taken your valuable time to share your experience.

We look forward to welcome you again in a near future.

Santiago Alsina
Gerente General
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,193 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Somerset West, South Africa
Level 4 Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed August 7, 2014 via mobile

The Diplomatic Hotel is a diamond in the rough. The 4 - 5 star 22 floor hotel is the perfect place to stay on business or pleasure in Mendoza. The rooms are very spacious with big bathrooms and very good linin. The hotel has a spa, conference facilities, restaurant, gym and more. You will be greeted with a very big breakfast selection. The traffic noise can be a little disturbing, but only if you are a light sleeper. Apart from that the hotel has excellent service and friendly staff. The wifi is fast and free. Diplomatic Hotel is haven in the city of Mendoza and very good base to work or travel from.

Stayed August 2014
Helpful?
Thank Ratego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DiplomaticH, Gerente at Diplomatic Hotel, responded to this review, August 14, 2014
Dear Hannes

Thank you very much for taking the time to post a review now that you are back home, regarding your recent experience at Diplomatic Hotel.

We are really happy to read that you enjoyed your stay with us and hope to be able to welcome you again in future !

Santiago Alsina
Gerente General
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level 5 Contributor
75 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed July 13, 2014 via mobile

The hotel is very comfortable and I really enjoyed the day spa.
The free wine tasting is a nice touch but it's pretty badly organised as one guy (from the winery) is trying to get around a huge room of people. It would be nice if some of the wait staff would assist.
Also there was limited info in the room (eg didn't say what time the wine tasting was happening).
Overall we enjoyed our stay.

Stayed July 2014
Helpful?
Thank SallyStorey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DiplomaticH, Gerente at Diplomatic Hotel, responded to this review, July 22, 2014
Dear SallyStorey

Hello and thank you for taking the time to review your stay here! We're very happy to hear that you enjoyed your time with us.
We also very much appreciate your additional feedback regarding wine tasting and spa.

Thank you again and we certainly hope to welcome you back again one day!

Santiago Alsina
Gerente General
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level 4 Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed July 1, 2014

We booked just a regular room and it was huge - bigger that my 1 bedroom apartment in Sao Paulo. The bed was very comfortable, the mini bar well stocked (and cheap...but that's mainly due to current fx rates), and the front desk was helpful with dinner recommendations.

I made use of the spa for a hot stone massage since it was a great price by US standards (again, the fx rate helped there). It was my first time getting that type of massage so can't compare it to others but I thought it was great.

Overall, I would definitely stay again and recommend it to others.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Amy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DiplomaticH, Gerente at Diplomatic Hotel, responded to this review, July 11, 2014
Dear amicurls22

Thank you for taking time to share your experience here on TripAdvisor.

We are thrilled to read you have had a wonderful time in the hotel. Thank you again for sharing, we are looking forward to welcoming you again in a near future.

Warm Regards,

Santiago Alsina
Gerente General
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brentwood, California
Level 5 Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed June 5, 2014

We loved staying at this hotel. Our room was huge, comfortable and clean with wonderful views of the snow caped Andes. Our bathroom was also very big. We also liked their breakfast and had a light supper one evening. The hotel also holds wine tastings in the evening for the guests. Staff was extremely courteous, the hotel was in a very nice location and very elegant. I have nothing but wonderful memories of our stay.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CSkuza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DiplomaticH, Gerente at Diplomatic Hotel, responded to this review, June 16, 2014
Dear Cskuza

We are delighted to read how much you have enjoyed your stay at Diplomatic Hotel and appreciate you taking the time to share your thoughs about your recent experience with us.

Best regards

Santiago Alsina
Gerente General
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bellingham, Washington
Level 6 Contributor
1,026 reviews
182 hotel reviews
common_n_hotel_reviews_1bd8 404 helpful votes
Reviewed May 30, 2014

Like another poster a bit earlier, we had substantial problems find this beautiful place, because Google Map brought us to another location, as we entered the address Belgrano used by the hotel, instead of Avenida Belgrano - so be careful to indicate the proper address - the hotel should really correct its listings and indicate its address as Avenida Belgrano - just look at the top of the Trip Advisor listing - it only shows Belgrano.
Very nice modern comfortable and classy hotel with a beautiful lobby located very close to the city center with its 5 plazas. Spacious in-building garage with free parking and free wifi throughout. Hotel offers every evening a free wine tasting hour.
Very comfortable room with wooden flooring, good lighting, good desk with multiple outlets and easy chair. Tiled bathroom with tub and separate glass-enclosed shower stall, good spacious granite vanity countertop, excellent mirror with separate wall-mounted adjustable close-up mirror. Room and bath give an immaculate impression.
Excellent breakfast with plenty of fruits, cereals, breads, cheese, meats, scrambled eggs, pastries, etc etc.
Definitely our best big-hotel experience on our 18 day drive through North-Western Argentina.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank weberwest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DiplomaticH, Gerente at Diplomatic Hotel, responded to this review, July 11, 2014
Dear weberwest

Thank you so much for taking the time to review your stay with us! We're certainly happy to hear you enjoyed your vacation and found Diplomatic Hotel to be beautiful and our service top notice.

We also, appreciate your feedback which we will use to better the experience here. Thank you again and we look forward to welcoming you and your partner back.

Regards

Santiago Alsina
Gerente General
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Level 6 Contributor
433 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 195 helpful votes
Reviewed May 27, 2014

We stayed at this hotel for 3 nights in May. Pros and Cons are below:

PROS:
Good location
large rooms
new hotel
comfortable beds

CONS:
upon exiting elevator onto our floor, the cigarette smell was overwhelming and trailed into our room NON SMOKING room. (the hotel did spray something to neutralize it, which worked, but smell returned as soon as someone started smoking).
Breakfast not good
towels were scratchy
one of the smallest shower stalls we have seen
toilet needed to be repaired when we checked into room (but it was fixed promptly)
slow elevators
below average gym equipment and small gym
not good spa, would not recommend even though it is cheap.

This hotel could be better, but not quite there yet. Definitely not 5 or 4 star. More like 3 star, but good hotel for price.

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trvlchnnl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DiplomaticH, Gerente at Diplomatic Hotel, responded to this review, June 27, 2014
Dear trvlchnl

Greetings from Diplomatic Hotel

Thank you for taking the time to share your review on Trip Advisor.

Am a little surprised with your feedback on the standard, and I would love to be able to discuss it more with you.

Diplomatic Hotel, have a strict rule about smoking rooms, but sometimes guests don’t understand this and we are forced to take some actions to control this, my apologies for this.

About breakfast, I think we have a very huge option of food and beverages for our guests, this included: French toasted, fruit dishes, cereals, baked goods, eggs, ham, cheese, croissants, pastries, rolls, fruit juice and various hot beverages, etc. As you can see in other comments, we are visited from people from all around the world, and that’s why we are offering a meal that satisfies everyone.

About the other “cons” that you mention, I’m sorry if your expectation was not satisfied, we are working to please every guest.

I definitely hope to be able to welcome you in future and show you how important your experience is for us. We are truly sorry we didn't succeed at first and appreciate receiving your opinion.

Regards


Santiago Alsina
Gerente General
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Diplomatic Hotel

Property: Diplomatic Hotel
Address: Belgrano 1041, Mendoza M5500FIU, Argentina
Location: Argentina > Cuyo > Province of Mendoza > Mendoza
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Mendoza
#7 Family Hotel in Mendoza
#9 Business Hotel in Mendoza
#16 Romantic Hotel in Mendoza
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Diplomatic Hotel 4*
Number of rooms: 178
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Also Known As:
Diplomatic Park Hotel Mendoza

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