Did not sleep at all for the 3 nights I was here thanks to the rock hard bed and paper thin walls. The hotel seems to cater to groups and families with small children. The first night there was a group leaving at 4 in the morning and they were replaced by a family with small children that cried on a regular basis and could be heard all night long. Trying to resolve anything with the front desk was met with a stone cold sorry, cannot help you. Even when I asked for assistance in mailing a post card I was advised to find a post office, no directions or suggestions on where one might be.
Breakfast was basic and the pool was over run making a relaxed swim or laps impossible.
The biggest joke was their offer of a 20 peso coupon to use at the adjoining casino. They did not advise it would take you a couple of hours to get the credit after standing in line at the cashier only to be sent back to the reception where 5 of the 6 staff were in front of the counter kissing customers and chatting rather than assisting those of us who joined the line before thier friends arrived.
I loved Mendoza the destination and would definately return but never again to the Sheraton.
- Official Description (provided by the hotel):
- Located in the heart of Mendoza City in the foothills of the Andes, the brand new 5-star Sheraton Mendoza Hotel is ideally located for exploring one of Argentina's most popular tourist destinations. Whether you're interested in quiet pursuits-like sampling the region's famous wines-or more adrenaline-fueled adventures such as skiing, hiking, and mountain climbing, you'll feel at home at the end of each day in our 180 comfortable and classic guest rooms. Each features a beautiful view of either the city or the mountains, plus all the comforts of home-including our Sweet Sleeper (SM) Bed. ... more less
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