Nice hotel, perfect location, nice rooms. We ordered trough Booking.com and 21 % citytax was included there but they would not accept this at the hotel. We had to call Booking.com and they accepted to pay us back the citytax. The staff was not helpfull in sorting out this issue and they deliberately let us wait unreasonably long in the reception area. We complained about the internet not working and nothing was done during our 3 day stay. We had to complain twice about the key cards not working before they fixed it. Few spoke acceptable english in the reception.
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- Also Known As:
- Premium Tower Suite Mendoza Hotel Mendoza