I am a frequent customer of this location (3-5 times per week). I am used to slow service and the occasional wrong order here, but today was the last straw for me. I tried to cash in a free pizza voucher I received in the mail, in addition to ordering (and paying for) another pizza. They refused to deliver my pizzas, telling me that due to me cashing in a free pizza voucher, I had to come and get it (even though the one I was going to pay for was well over their minimum for delivery). After trying to reason with the manager, it is my conclusion that they would rather act like jerks, than deliver good customer service. In the future, I will take my business to Rosati's, since they are intelligent enough to exchange good service for profit.
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