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“currently in room 119”

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Harrah's Ak-Chin Casino Resort
Ranked #1 of 1 Hotels in Maricopa
Certificate of Excellence
GreenLeadersBronze level
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“currently in room 119”
Reviewed January 16, 2014

Not pleased at All!!! my business partner and I have shared a room this week - and all week long a dog barked from unit 120next door....drove us nuts !!! - when the dog wasn't barking - the TV sound through the wall was all night long.

I asked about the water temperature and no one came to look at it... And the final straw that has "broke the camels back" is requesting a late check out after being here all week and depositing a couple 1000 in the establishment - totally denied by front desk for a 130 pm check out...

Gambled , ate , and shopped all week here for that??? Will be the last time unless something changes between now and my 11 am " ordered" check out...

Room Tip: As for pool side or tower - because court yard for service vehicles is loud
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Green Features: I think it practices environmental - friendly services - cant reall tell
  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank 4mdavie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,983 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (920)
Date | Rating
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English first
Winnipeg, Canada
Level Contributor
161 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed January 16, 2014

We visited this casino twice while staying at a friend's in nearby Maricopa. We always like Harrah's in Las Vegas and had a good time here as well. There were lots of slot machines available, and a fun poker room where bonus money was put in the pot by the casino when touchdowns were scored during a football game. Only the free alcohol is missing. We had a late evening snack at Copper Cactus Grill - it is fast food and the choices are limited, but food was OK, especially the onion rings. We were back for Sunday brunch and it was delicious. Not too busy, staff was extremely helpful and nice. There were lots of food choices - breakfast items as well as lunch. The prime rib was great, and they even grill steak and salmon to order. Big selection of delicious desserts, gelati and a chocolate fountain. We were only sorry we couldn't fit in another visit here during our stay.

Stayed January 2014, traveled with friends
Helpful?
Thank Yolanda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed November 20, 2013

Comfortable bed and a great pool area. The staff is extremely helpful and will assist in anyway. Didn't make it to the theater/sports bar next door, but plan to on next trip. I enjoyed the mountain view and being away from the city. Ordered lunch poolside, and it was so filling, it was the only meal we ate all day. Plan on taking parents in January, hope to have the same experience!

  • Stayed November 2013, traveled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank MIcalobeco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Level Contributor
46 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed November 16, 2013

This was my first time staying here, and I plan to return! We had a resort room, which means pool view, and it was nice. Room was fairly spacious, good water pressure in the shower, and bed was quite comfortable. Husband and I were both very pleased. We also found all the employees to be very nice, helpful and the service was the best.

Nice restaurants are here, including the Range Steakhouse. We ate there three times, and found the food to be delicious and perfectly prepared. For breakfast, the Agave Cafe was great. Good omelettes, and good coffee, along with a good variety.

The casino was lots of fun, but not very productive. I found the casino personnel to be efficient and courteous. Service was excellent, and less than a five minute wait to get a soft drink. They have a good selection of slot machines and table games, all of which I played.

Room Tip: Request a pool view room, and get a players card. You will save lots of money and get good discount...
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Green Features: landscaping around the property was beautiful and seemed to be eco friendly
  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank cindalala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
72 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed November 2, 2013

We went to Phoenix to see Sara Brightman and decided to stay here as we have been here before and enjoyed it. Our room was pool side and was very clean. The beds we comfortable. For the money it is a very good deal but it is a few miles to Phoenix but worth the drive.

Room Tip: Service was quick and friendly. get a pool side room I open
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  • Stayed October 2013, traveled as a couple
    • Value
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Helpful?
Thank 85755
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsdale, AZ
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 31, 2013

I have visited Ak Chin for 10 years or more. It has always been a remote destination, but the desert surrounded by mountains makes the drive pleasant and upon arriving the architecture of the casino is really superb. Also, the entertainment has always been top notch. Couples, in the bar, actually get up and dance to the music.
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By comparison to my many previous visits, I must say there's been a change. As mentioned, by another reviewer, the casino tables have few if any players, the dealers and staff seem overly tired, dealer mistakes are common and an air of defensiveness permeates the place.
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The dining , in the past, had been worth the trip. Ak Chin's round steaks were mouth watering, totally delicious. The one I had this week was an expensive excuse for a "steak." My meat was clearly yard-lot fattened,(probably using hormones) and the result was a large ring of fat around the edges. Eating consisted of taking a bite then rejecting much of what you previously ingested. The side dishes did not appear appetizing. Then the service, or should I say lack of it, left much to be desired. The room held few patrons.

My overall impression was that the business end was "milking" the establishment for every last dime it could pull out.

For the traveler, there are several great casinos in the Phoenix, Tucson area. I hope that one day, Ak Chin will again be one of them.

  • Stayed October 2013, traveled solo
    • Value
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Helpful?
5 Thank fiveseven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
McGregor, Texas
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 27, 2013

Visited Harrah's Ak-Chin casino resort and found the property to be very nice. The gift shop alone is worth the drive to Maricopa, about 25 miles out of Phoenix. The casino and hotel employees are all pleasant and accommodating. The Range restaurant in the casino had excellent blackened scallops and spinach salad, and the entire restaurant staff was super. Looking forward to returning soon.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kathy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Harrah's Ak-Chin Casino Resort

Property: Harrah's Ak-Chin Casino Resort
Address: 15406 N Maricopa Rd, Maricopa, AZ 85139-2819
Phone Number:
Location: United States > Arizona > Central Arizona > Maricopa
Amenities:
Business Center with Internet Access Casino and Gambling Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Maricopa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Harrah's Ak-Chin Casino Resort 3.5*
Number of rooms: 300
Official Description (provided by the hotel):
Harrah's Ak-Chin is more than just a casino. It is a place to indulge all your senses. From exciting gaming to fine dining and everything in between, Harrah's Ak-Chin is a resort destination to satisfy every taste.When you're not playing one of your favorite games, you can settle into one of our 300 luxurious guestrooms, which come complete with all the amenities to make your stay a comfortable one. The hotel grounds are a verdant oasis, boasting a lush assortment of greenery, including an idyllic courtyard with an exotic swimming pool and swim-up bar.If you're looking for the excitement of a casino, with the relaxing ambience of a first-class resort, both can be found at the same place: Harrah's Ak-Chin.Please note: You must be 21 years of age or older to book a room in our hotel. ... more   less 
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Also Known As:
Harrah`s Ak-Chin Hotel Maricopa

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