Made reservation on line for accessible tower room, arrived to be told that there was not a room available, but they would try and find another room, two hours later, I was talking to the Desk Manager, who was very accommodating and apologetic, and got us into a room although not accessible, it was two doors down the hallway on the first floor, which we assumed would be great. Room was very nice, however, you could only get wi-fi if you stood in the door way, when I asked I was informed that they "thought they were working on it" it never worked well the two days we were there. We went out to do some shopping left room around 8:30 am, after taking down our do not disturb sign. When we returned in the evening, our room had not been touched, no bed made, no trash emptied, looked just like it did when we left it. Desk indicated that we must have had our "do not disturb" sign on the door, which we did until we left as indicted above. The two days was topped off, when on our last day at 7:15am, we were awakened by the grounds department out side our window with his leaf blower. Great way to end a very bad two day stay. It has the potential to be a very nice place, although it is in the middle of no-where, the town has grown a lot since we first stayed there right after it opened about 12 years ago. This experience will take some time to wear off.... I am not sure where everything broke down but it did....
- Official Description (provided by the hotel):
- Harrah's Ak-Chin is more than just a casino. It is a place to indulge all your senses. From exciting gaming to fine dining and everything in between, Harrah's Ak-Chin is a resort destination to satisfy every taste.When you're not playing one of your favorite games, you can settle into one of our 300 luxurious guestrooms, which come complete with all the amenities to make your stay a comfortable one. The hotel grounds are a verdant oasis, boasting a lush assortment of greenery, including an idyllic courtyard with an exotic swimming pool and swim-up bar.If you're looking for the excitement of a casino, with the relaxing ambience of a first-class resort, both can be found at the same place: Harrah's Ak-Chin.Please note: You must be 21 years of age or older to book a room in our hotel. ... more less
- Reservation Options:
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- Also Known As:
- Harrah`s Ak-Chin Hotel Maricopa