I spent 4 nights with a contingent of 1500 people attending a medical meeting in Mar del Plata. We had a booth and paid for 60 nights (md´s and nurses).
Our experience in the hotel was not a worldwide 5*.
I assume this was related to the incredible load of people that arrived in a few hours to the hotel and the result was that the hotel could simply not handle the situation.
In detail what I liked was:
- Great unbeatable location.
- The staff are very helpful in general: reception, bell boys, concierge, restaurant, etc. No matter what you do, they are there to serve you, a big +
- The jacuzzi overlooking the beach is nice.
- Breakfast is good for Mar del Plata standards.
What I did not like was:
- The hotel has not changed in many years meaning... It looks outdated, and it needs a new face.
- The rooms look quite old and decor could be improved.
- The treadmills and machines in the gym are quite old.
- Internet did not work for about 24 hours, and we had a power outage for about 10 hours, in all booths in the lobby, causing some pain. On a sidenote, they charge $ (pesos) 30.- for internet per day, standard for a 5* hotel, a ripoff in my opinion in ANY hotel.
- Telephony was not working well. Too many people? Maybe. Took ages for operator to pick up the phone.
- It is quite expensive for Argentine standards. The regular room was about $ (pesos) 395 + 21% VAT.
Would I go again? I would go to the Sheraton first or look for a boutique hotel before returning.
- Official Description (provided by the hotel):
- Welcome to Hotel Costa Galana, the Mar del Plata Luxury Hotel. Its imposing architecture and European decoration distinguish the Hotel Costa Galana as one of de kind. Located in the Bahia de Playa Grande, in front of the Atlantic Ocean, meters from Mar del Plata Golf Club and near from the financial district. ... more less
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- Also Known As:
- Costa Galana Hotel
- Costa Galana Mar Del Plata