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“Nice, clean, hotel with breathtaking views”

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Sheraton Mar Del Plata Hotel
Ranked #10 of 157 Hotels in Mar del Plata
Certificate of Excellence
Reviewed July 23, 2013

Standard, solid, Sheraton experience in this beautiful property in Mar del Plata with fantastic ocean views. Lobby and Atrium are smart and modern. Check in was a bit slow even in the SPG line. Corner suite was really beautiful with nice marble floors and so much space. Everything worked well in the room and internet was easy to get on and fast. Great sleep, although doors and windows could use a bit of better soundproofing. Great breakfast buffet and conference services.

Room Tip: Suites are huge and are definitely worth it for large families.
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  • Stayed: July 2013, traveled on business
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1  Thank pickybiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herman R, General Manager at Sheraton Mar Del Plata Hotel, responded to this reviewResponded August 6, 2013

Thank you for sharing your visit with us. Guest satisfaction is our number one goal and there is nothing better than achieving that! We are happy our hotel and staff met all your needs during your stay!
We really hope to see you soon again.

Best regards

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32 - 38 of 911 reviews

Reviewed July 9, 2013

We first stayed here a dozen years ago, and although the place has aged a little, it is still well kept and comfortable. The rooms are large and clean, and the beds are fine. Delicious breakfast buffet. No local color---just a nice American chain hotel. No iron or ironing board in room,which we found unusual.

Room Tip: Get an oceanview room.
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  • Stayed: July 2013, traveled with family
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Thank AtlantaDoll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herman R, General Manager at Sheraton Mar Del Plata Hotel, responded to this reviewResponded August 6, 2013

Dear guest,
thank you very much for your feedback. We are very happy to know that we have created a nice experience on your vacation time.
We certainly hope to keep serving you for many years to come.

Best regards,

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Reviewed June 11, 2013

Good service, rooms ok. It's was full packed during Semana Santa (Easter). People had to take breakfast in the corridor. But well it was kind of expected as it was full of Portenos. Pool was supposed to be warm, it wasn't. Other than this good price / quality ratio, however, I will try another hotel next time.

  • Stayed: April 2013, traveled with family
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Thank Juanus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herman R, General Manager at Sheraton Mar Del Plata Hotel, responded to this reviewResponded August 6, 2013

Dear guest,

Thank you very much for taking the time to comment, we are happy to know that you were able to spend a nice vacation here with us at a good cost.
About our swimming pool we're very sorry that it didn't feel warm enough. This feedback is very important because it help us to improve our service.

We hope to see you soon again,

Best regards.

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Reviewed January 17, 2013

We stayed at the Sheraton, Mar del Plata in early January 2013. We booked an ocean view room and it was lovely - we were given a twin room and asked for a double, which they duly gave us but charged us more! Not sure why ...

The hotel is a lovely modern hotel with good rooms and lovely entrance and bar. We had a couple of snacks from the bar menu and I have to say they were the worst meals we had in our three week trip to Argentina! The meal in the restaurant, however, was very nice with a lovely view of the sea. I wouldn't recommend the bar meals at all.

One bugbear was that we had to pay for wifi in the rooms! In a 5 star hotel, it is ridiculous you pay for wifi. Surely this is just a money making exercise. However, there is free wifi in the lobby area and also a bank of computers readily available by reception.

The swimming pool situation was odd - both outdoor pools looked nice but they were very shallow and didn't look too clean. The pool area was nice and it's a shame the pools weren't better for swimming in. There was a small indoor pool which looked like you would be swimming in a greenhouse and indeed was stifling in the heat of January! I did go in though and it was fine to cool off rather than go for a swim!

Staff were very welcoming and helpful. The hotel is out of the main part of Mar del Plata but with a couple of buses going into the centre from outside the hotel, this isn't a problem. We took a trip into the centre and found it very straightforward.

I would recommend this hotel - always nice to know what you are getting when booking a Sheraton and this one didn't disappoint.

Room Tip: Go for an ocean view - just stunning!
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  • Stayed: January 2013, traveled as a couple
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1  Thank KayMartin89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herman R, General Manager at Sheraton Mar Del Plata Hotel, responded to this reviewResponded August 6, 2013

Dear guest,

We greatly appreciate your feedback, trust that our guests’ observations help us grow and strive for improvement. We hope you give us the opportunity to show you our advances on your next vacation to Sheraton Mar del Plata.

Best regards.

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Reviewed December 30, 2012

I booked a non smoking room. When checking in i forgot to double check if they were giving me a non smoking. When in the room the smell was disgusting. It was a smoking room. Went back to front desk. They said the reservation thru booking.com didnt specify if non smoking. Probably not true. And they said they didnt have any non smoking roooms available. Not true either. Then after i shouted they said they found a room. But to my surprise the smell to cheap ugly deodorant in the new room was so bad that was even worse than the smoke smell in the first room. Rooms and service are not worth more than three stars. Bed linen is old and not nice. Floor carpet broken and dirty.

  • Stayed: December 2012
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5  Thank juampibsas4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2012

We arrived on Christmas Eve--hotel was full.
Wonderful view of Golf Club and port.
Had a really great dinner in hotel that night with acceptable wine.
Quality of food and service excellent.
Superb suite and good breakfast daily.
My only concern was the main ADULT OUTSIDE swimming pool--the water ALWAYS LOOKED UNCLEAN.
We had many black beetles in the water and a far greater effort should have been made by the pool man to keep it clean.
Asa result of these beetles in the water--people were not using the pool.

  • Stayed: December 2012, traveled as a couple
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1  Thank IRELANDSMAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2012

The hotel is a great hotel!!! It is modern, clean, confy and super nice. It has got a really nice building, and the best of all, the personnel is SUPER KIND AND SERVICEA LE!! It was a great experience, i highly reccomend it!!!
Otherwise it is quiite far away from the centre of mar delnplata, there Are sever attractiojs in he hotels surroundings!!!
I really loved this hotel!!!
I RECCOMEN IT!!!

  • Stayed: August 2012
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Thank Gaston98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Mar Del Plata Hotel

Address: Calle Leandro N. Alem 4221, Mar del Plata B7602DXC, Argentina
Phone Number:
Location: Argentina > Central Argentina > Province of Buenos Aires > Mar del Plata
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Mar del Plata
#8 Spa Hotel in Mar del Plata
#8 Romantic Hotel in Mar del Plata
#8 Family Hotel in Mar del Plata
#10 Luxury Hotel in Mar del Plata
Price Range: $160 - $591 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Mar Del Plata Hotel 4.5*
Number of rooms: 194
Official Description (provided by the hotel):
Find a spectacular setting at Sheraton Mar Del Plata Hotel, a hotel in Buenos Aires, Argentina overlooking the Mar del Plata Golf Club and the Argentine Sea. Our modern hotel is just 2 km from Grande Beach and Museo de la Fuerza de Submarinos. ... more   less 
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Also Known As:
Sheraton Mar Del Plata
Mar Del Plata Sheraton

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