We booked this guesthouse for a 24 hour stopover in BA & after emails between agustin & nicolas were really looking forward to our stay, with Agustin even offering day use at 1/2 price due to a late flight out.
The main issue I had was that we had booked the ensuite room but on arrival were told we had a private bathroom not attached to our room? This private bathroom was right next to the common lounge, & at one point another guest tried coming in while i was in there. I have no issues with a share bathroom if that is what I paid for, but if I ask for ensuite that is what i expect. I checked the map of the apartment & there was an ensuite room but this was already taken.
The shower in our non ensuite bathroom was broken - the shower head was more like a hose with just 1 huge stream of water pouring out & there was some weird material or something stuffed up in the shower head obviously where they had tried to fix the problem.
We'd already paid a deposit of $60 before arrival, & were due to pay the balance at checkout. Due to the mix up/mess up in our room, i checked on the website & the price for the double room,shared bathroom was $10 less so i told David that we only wanted to pay for the room we were supplied. He called Nicolas & said despite the prices clearly being on the website & also noted in emails, the price had changed? I disputed this, and david then said it was because I had changed dates - yes our date had changed by 1 day but then if the ensuite wasn't available this should have been noted, & the price adjusted. In the end they agreed to reduce the price by $5 only.
It wasn't the money, it was that they hadn't provided what I had booked, & then made me fight to only pay the correct price.
- Official Description (provided by the hotel):
- Our B&B and apartments in the centre of the historic area San Telmo are your perfect starting point to explore Buenos Aires. We will give you a peaceful and relaxed stay after a day of intensely enjoying all the charms of Buenos Aires.B&B Republica San Telmo is part of a French Style mansion that was built one hundred years ago. We offer 5 large rooms, 4 bathrooms, air conditioning, comfortable beds, TV and free Internet access. Breakfast is included. You can also use our kitchen facilities and the roof terrace with barbecue.We recommend our apartments in 3 blocks from the B&B, for a luxurious stay. The apartments are equiped with a kitchenette, bathroom with bath and shower, a comfortable box-spring, air conditioning, a 32 inch HD television and a private balcony. Next to that you will find a lot of extra (shared) services on the top of the building, like a swimming pool, jacuzzi and sauna.We love to help you plan your excursions in the city and the rest of the country. Next to that we can bring you to football games and tango shows.We hope to welcome you soon in Republica San Telmo! ... more less
- Reservation Options:
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- Also Known As:
- Republica San Telmo Hotel Buenos Aires