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“An indulgence in pure luxury”

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Palacio Duhau - Park Hyatt Buenos Aires
Ranked #12 of 447 Hotels in Buenos Aires
Certificate of Excellence
Las Vegas, NV
Level Contributor
102 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
“An indulgence in pure luxury”
Reviewed June 6, 2010

Spent two nights here prior to a cruise to Patagonia. Arrived early after endless flights from Los Angeles only to discover that the room wasn't ready, despite having noted early arrival on our reservation. However, the staff at the front desk could not have been more accommodating or helpful - they apologized profusely and escorted us into the breakfast room where we were treated to delicious cappuccinos and madelines. A very civilized and soothing room in the original part of the hotel with a glorious view of the gardens. After a slightly longer than anticpated wait, we were shown to our lovely room in the new tower. The room was perfect - and especially appreciated the electrically controlled black out curtain that allowed us to catch a brief snooze. The room was perfect - hard wood floors, wood panelled walls, expansive windows, clean lines, uncluttered - and a spectacular bathroom.
That evening, when we went to bed, there was noise of construction from above. We called the front desk to inquire and were told there was some sort of plumbing problem upstairs in the room above us they were trying to fix. They promised it would stop shortly and it did. The next day, there was a knock on the door and a staff memeber was there to present us with a small gift box of delightful cookies - all done up in a bow - with a note of apology from one of managers for the noise the previous night.
I can't say enough about the high calibre of the staff here - courteous, cordial and caring. I made the mistake of leaving my ipod in the room on departure for the cruise. Can I blame it on jet lag? I sent an email from the ship a day later asking if they by any chance had found it - I got a reply that they had. As I was heading back to BA in two weeks, it was easily retrieved. How often does something like that happen? I would stay here again in a heartbeat .

  • Stayed February 2010, traveled as a couple
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Helpful?
Thank MEGATRAVELER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (267)
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Ireland
Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed June 3, 2010

It’s very difficult to find fault with this hotel. From the moment we stepped out of the taxi until sadly we had to leave Buenos Aires, we had a 5 star experience from start to finish.
The hotel itself is an extremely impressive building from the outside with staff a plenty waiting to greet you on arrival. Check in was very prompt however we did feel that a number of the check in staff had an air about them almost to a point that they looked down on us. This treatment angered us, however, the rest of the staff were so pleasant that we forgot about it quite quickly.
The rooms are modern, stylish and very comfortable. The bathroom area was divided into 3 sections – shower, toilet and bidet, and bath and wash hand basins – and was also stocked with an ample amount of towels and toiletries. For the first time in many years I looked forward to getting up in the morning as the breakfast was to die for! Guests can chose from a very extensive buffet along with the option of ordering a hot breakfast, it was truly divine!
As I mentioned above, the staff (with the exception of a few!) are incredibly friendly yet professional, no matter what the request nothing was a problem.
Overall, we had an incredible stay and I would highly recommend this hotel. We hope to return to Buenos Aires sooner rather than later and, when we do, we will definitely be returning to the Park Hyatt.

  • Stayed April 2010, traveled as a couple
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Helpful?
Thank mgirishrover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed April 23, 2010

The Park Hyatt is located in one of the most desirables areas of all of Buenos Aries and the grounds are just like what you would expect from a palace. Great places to shop and walk nearby and extremely safe area.

  • Stayed April 2010, traveled solo
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Helpful?
Thank platinum4life
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, SP
Level Contributor
54 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed April 16, 2010

This is a wonderful hotel. Situated in the heart of Recoleta, probably the most charming neighborhood in Buenos Aires, you'll have easy access to anywhere in the city by foot or on taxi.

I've stayed in the new building. It was always clean and silent most of the time. Great bed, shower and room. The garden is nice and full of tables and chairs for you to seat down and relax while drinking or eating something. Staff was wonderful and the service was impeccable.

Highly recommended.

  • Stayed April 2010, traveled solo
    • Value
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Helpful?
Thank elderc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 13, 2010

For me is the hotel!!! I have been in a lot of hotels but for me these is the hotel.
Decoration Top,
hotel is beautiful, the rooms are comfortable and in an excellent location
I only recommend this hotel
The only 2 things that i didn't love it was the massage and some staff in thebreakfas.t

  • Stayed April 2010, traveled as a couple
    • Value
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Helpful?
Thank claudioportobay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 13, 2010

Fantastic choice! Location, service, elegance, gorgeous grounds, food, room. Simply put: you do not need to even think about another property if you are looking for a luxury spot in BA. However, if you are interested in a boutique experience, go to Legado Mitico in Palermo SoHo. (See my review.)

  • Stayed March 2009, traveled as a couple
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Helpful?
Thank AirMilesLuvr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton & Hove, Sussex
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 13, 2010

This was a truly fabulous hotel and one of the very best we have ever stayed in. The rooms (luckily for us on the Palacio side) were excellent, especially 401, and the service faultless. We stayed here three times during our two week work/holiday trip to Argentina in late March/early April and can't recommend it highly enough

  • Stayed April 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank HoveSweetHove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palacio Duhau - Park Hyatt Buenos Aires

Property: Palacio Duhau - Park Hyatt Buenos Aires
Address: 1661 Alvear Avenue, Buenos Aires C1014AAD, Argentina
Phone Number:
Location: Argentina > Capital Federal District > Buenos Aires > Recoleta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Buenos Aires
#6 Spa Hotel in Buenos Aires
#8 Family Hotel in Buenos Aires
#9 Luxury Hotel in Buenos Aires
#9 Romantic Hotel in Buenos Aires
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Palacio Duhau - Park Hyatt Buenos Aires 5*
Number of rooms: 165
Official Description (provided by the hotel):
Beautiful gardens, surrounded by the elegant architecture of the Palace, create a magnificent atmosphere. ... more   less 
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Also Known As:
Palacio Duhau - Park Hyatt Buenos Aires Hotel Buenos Aires
Hyatt Buenos Aires
Buenos Aires Hyatt

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