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“Lovely hotel, perfect location”

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Palacio Duhau - Park Hyatt Buenos Aires
Ranked #11 of 446 Hotels in Buenos Aires
Certificate of Excellence
Martigny, Switzerland
Level 6 Contributor
172 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 301 helpful votes
“Lovely hotel, perfect location”
Reviewed February 15, 2008

My husband and I plus a friend who was travelling with us, spent three nights at the Park Hyatt adter a Regent Seven Seas cruise in Feb 08. Note that Regent is a hard act to follow (!) but the Park Hyatt turned up trumps. We loved the blend of the old, historic palace and the new building, linked by a lovely garden, beautifully lit at night. The room was nicely furnished - the only negative was the size of the closet. Above all the hotel is very quiet, both inside and out.
We had several meals there and were impressed with their food. Lunch at the Gioia restaurant is perfect between sightseeing and shopping - a buffet of antipasti, and a buffet of desserts. You can, if you wish, add a main course, but the starter and the dessert were fine for us. Eating dinner outside in the garden is a lovely experience.
The hotel is beautifully situated, very close to the centre of town (if BA has a centre!) but in a quiet, tree lined neighbourhood which reminded us of the Upper East side in NY without the dirt and noise. There is a small shopping mall across the street and around 6 restaurants at the end of the road, should one not feel like eating in the hotel.
I thoroughly recommended the Park Hyatt. It is very stylish and very comfortable and the free internet access is a plus!

  • Liked — Very comfortable, excellent AC
  • Disliked — Small closet
  • Stayed February 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
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    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank Hambagahle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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  • Sleep Quality
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  • Value
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Annapolis, Maryland
Level 6 Contributor
241 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
Reviewed February 14, 2008

Stayed here on our way to Antarctica, booked through travel agency. With 30 years in the hotel industry, I can say from experience that the staff is outstanding. The food in the hotel rivals free-standing restaurants. And although a little bland, the decore of the hotel is comfortable. The location makes walking to many places pleasant....or a short, reasonably priced taxi ride.

  • Liked — The staff
  • Disliked — Not a big deal...but the bland decore
  • Stayed January 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
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    • Cleanliness
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Helpful?
2 Thank Zha-MD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monte-Carlo, Monaco
Level 6 Contributor
264 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
Reviewed February 6, 2008

The Palacio Duhau has a great location right on Alvear (the main shopping street) and is just a 6-7 minute walk from the Recoletta Cemetary.

The entrance on the ALvear Avenue (Through the old building) is beautiful. We were welcomed by the staff who immediately took our luggage from the taxi. The reception quickly checked us in.

Our room was in the new building, which can be accessed using an underground passageway. The whole process of getting from on side to the other proved a little annoying during our 4-day stay.

Access to the swimming pool (located under the old building) was also in the corridor. So in order to get to the swimming pool, we need to take the elevator to the main lobby in the new building, walk through the lobby, go down the stairs, walk through the passage, go up some stairs, and finally reach the swimming pool. The swimming pool/spa were actually beautiful and the service was great. (The pictures on the website do not do justice to the swimming pool.

Concierge and doormen were very polite and helpful throughout our stay. The concierge booked several restaurants during our stay and would send a small printed confirmation with the address each time.

Incident: On one occasion, the maid did somehow misplace our slippers. we called in for two new pairs but still had to wait 10-15 minutes for them (which mattered since the swimming pool was about to close).

Incident 2: I was unhappy with one initiative one of the concierges took when I asked for them to reserve a table a the PAcha Nightclub. While I thought they had done the reservation as asked, they had actually booked the services of an escort 'freind' who would take around abrs and nightclubs. This was not really adequate since I was on a romantique getaway with my girlfriend.


Overall, the hotel is really nice. The room was clean, the bathroom was huge, and the closet was walk-in. I did however find the design to lack a local touch. It was the typical park hyatt design you would expect in Chicago or California.

We did not have time to try any of the restaurants but they seemed very nice and the menus were appealing.

  • Liked — swimming pool
  • Disliked — walking from our room to the swimming pool
  • Stayed January 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank mahme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PORTUGAL
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 29, 2008

I stayed at Park Hyatt with my wife for 3 nights last December and it was absolutely fantastic. When you walk in you already feel that it’s a privilege to visit the place. And the experience continues as you have your meal at the gardens, a SPA treatment and, of course, go up to your room.
We have visited a number of hotels in Buenos Aires and we definitely recommend this one!
Congratulations

  • Liked — The decor and the perfect maintenence of everything
  • Stayed December 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
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    • Cleanliness
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Helpful?
1 Thank csantos8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new jersey
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 25, 2008

Just spent 5 nights at this wonderful hotel - the Palace section is magnificent and the tower, just as wonderful in a more contemporary way. The service was great, the staff accomodating and friendly and the grounds are spectacular. Almost all of the staff are young and vibrant and try hard to please the guest. Only trying breakfast and lunch, the food was very good. An outdoor pool would round out this otherwise world class facility.

  • Liked — Quality of the property
  • Disliked — Difficulty operating the lights and ac
  • Stayed January 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank njman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
san diego
Level 4 Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed January 24, 2008

This is one of the best hotels that I've ever stayed in. We had a Park Suite in the "Palace" section. The service was unsurpassed-they couldn't do enough for us beginning with our "butler" and every employee went out of their way to make our stay perfect. I've never had a housekeeper take all of my cosmetics and line them up like a piece of art on a towel in the bathroom! The huge walkin closet was fabulous-and the layout of the room very smart. The original crown molding,high ceilings, and and doors were kept but the room was very modern with a state of art lighting system ,flat screen TV etc...We felt like we had an apartment rather than a hotel room.The concierges were fast and helpful. One was concerned when we wanted to dine at an "authentic" Italian restaurant that I had read about in La Boca (not the best area)-he gave me his card and told me that the hotel would send a car if we ran into any trouble-he was sincerely concerned. All went well and we did have our "authentic" dinner! Every day there was fresh fruit in the room and we loved the breakfasts on the terrace overlooking the garden. The spa is lovevly even though it's in the basement-we enjoyed massages, the pool and nice workout room.The best night was a tango show at Bar Sur in San Telmo-reserve well ahead as it's a very small place. A day tour arranged by the hotel to the Tigre Delta was fascinating as well.

Stayed January 2008
Helpful?
1 Thank Tennisgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level 4 Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed January 22, 2008

We loved the Park Hyatt. The hotel itself is a beautiful property, service was exceptional, and location was convenient for exploring BAs by foot. This is a great place for business travelers especially. The rooms are modern, clean, and very comfortable, as can be expected in a hotel of this class.

  • Liked — Beautiful property, great rooms
  • Disliked — Nothing - loved it all.
  • Stayed October 2005, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank meischad1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palacio Duhau - Park Hyatt Buenos Aires

Property: Palacio Duhau - Park Hyatt Buenos Aires
Address: 1661 Alvear Avenue, Buenos Aires C1014AAD, Argentina
Phone Number:
Location: Argentina > Capital Federal District > Buenos Aires > Recoleta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Buenos Aires
#6 Spa Hotel in Buenos Aires
#8 Luxury Hotel in Buenos Aires
#8 Family Hotel in Buenos Aires
#9 Romantic Hotel in Buenos Aires
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Palacio Duhau - Park Hyatt Buenos Aires 5*
Number of rooms: 165
Official Description (provided by the hotel):
Beautiful gardens, surrounded by the elegant architecture of the Palace, create a magnificent atmosphere. ... more   less 
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Also Known As:
Palacio Duhau - Park Hyatt Buenos Aires Hotel Buenos Aires
Hyatt Buenos Aires
Buenos Aires Hyatt

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